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“Best phone and tablet repair shop around. My son's iPad broke recently (very much my son's fault lol). Jeremy was understanding and knew immediately what had happened (Fortnite 🤦♀) when we told him what was wrong lol. He fixed it within a couple of days and had it back to looking brand new. I highly recommend him. Thanks again, Jeremy!”
“Was having trouble with my data. Terry answered all my questions, loaded up the Boost Mobile app to help me going forward. Definitely appreciate the customer service here.”
“Okay, I have exceptional service at boost mobile in hagerstown, maryland. I walked in like a normal customer, and I was greeted with a guy named brad.He had treated me with the utmost.Respect like a perfect individual. I give him a five star review.He treat me like every perfect person should be treated as a customer. He didn't interrupt.
With other customers in the middle purchase, that means a lot to me. I appreciate it.”
“Took my son in to get his i phone repaired and found out there was alot of water damage internally. You were trying everything to just get it fixed and we decided to just get another phone. One of the best customer service experiences in my 46 years of my life. Thank you for helping us out with our problem you made my son happy which is all I needed.”
“ATT was very economical compared to my previous Verizon service. I was Very Satisfied. The employee was very knowledgeable, quick and made it very easy to transfer cell service to ATT.”
“Frank was very professional and courteous. He explained everything to me concerning my new phone and set up without being condescending. Frank took time to make sure I understood my plan as well as the phone. His worker was on hand to help with a glitch in the system. I'm very satisfied with the service I received.”
“Ziaire Dixon from the Verizon store next to Hagerstown mall was a wonderful help to my family! We had lots of questions and he answered all of them, with a smile. He was very knowledgeable and friendly. I would and will go back to him for help on any further concerns or needs from Verizon.”
“Pablo was quick and extremely helpful in both getting a new phone when my old one failed, and provided advice to restore the old one for data recovery. Above and beyond, ten out of ten!”
“I am a brand new customer to metro by t mobile and the representative, Melody, was very helpful in setting up my service as well as any other accessories to keep my phone well protected”
“Kinlyn was awesome! I needed help filling a insurance claim out and she did her very best to help me out! She's awesome! I highly recommend her!! Thanks, Kinlyn!!!”
“Zane was incredibly helpful when I came to this store to purchase a service plan. He went above and beyond to provide exceptional service. I am beyond impressed!”
“Well, after spending a couple of days without cell service and trying to get help over the online customer service, we tried everything to get my phone running again however they said I needed to go into the store here in Hagerstown so I was pretty exhausted and bummed out as anyone would be would not be able to use their phone for a few days blah blah blah right well I called the store. Spoke with a very nice woman named Maria. She said come on and I will help you I think I know what the problem might be so I got my neighbor to give me a ride to the store because I don’t drive got to the store about an hour and a half later and Maria was there. She knew who I was soon as I walked in and I just wanna say that within five minutes I had my phone back that woman knew her business like Betty Crocker in a bakery. I am not kidding you it’s the best customer service I’ve had in a long time I could not say enough about this woman. She was so so good and knew her job and nice and friendly everything so if you want a great experience and you got problems with your Cricket phone head to the Cricket wireless store in Hagerstown Maryland. Have a great day.”
“had a bad experience by the mall went here the two gentlemen one was bradley dannis and the others had longer hair but bradley really helped me out with getting devices and subscriptions, switching my phone over he’s also a marine veteran would go back 100 more times if i needed to good cell service too better than t-mobile”
“I was greeted right away by Dario, He answered my question. He went above and beyond by offering a different option from prepaid. He recommended I believe it’s spelled postpaid. His suggestion saved me money each month. While allowing me to upgrade my dying battery (iPhone 11) to a new phone next month. Dario was very engaging, friendly and easy to talk to. Thanks for having such wonderful staff.”
“Stopped into this location for a phone. I'm elderly and I just want to say that Nicole and Shaz were so nice and helped me with everything. I really appreciated the customer service, it's the best I've had in a long time!
If you need a phone and really good service you should come here. Thank-you guys for everything”
“Tech & Co is where I want to take my phone for a great experience! Tech & Co is absolutely the best option in the area for cellphone repair. I previously took my phone to a different company on the south side of town, where the owner belittled me and blamed me for problems from their earlier repair.My experience at Tech & Co was wholly professional and positive. I'm so happy to have found someone that I feel I can trust to be fair, customer-focused, and honest. Great businesses still exist in today's crazy world!”
“Went to this location around 6pm on a Sat. Was warmly greeted by Chelsea F. She help me with purchase of an iPhone16. Was stressed having to change out my much older iPhone 7 that wasn't charging. First off, she actually fixed my charging issue so I can now have a backup now for my wife who has the older iPhone 7 she uses very lightly. Was able to get the recommended charging block, screen saver, hard case that also has belt clip attachment phone holder and better quality/cheaper in price than the OtterBox who now have ridiculously high prices for their stuff.
Chelsea was amazing. Moved all my contacts and apps over and explained everything easily answering ALL the questions I had. Everything basically mirrored my older phone with nothing else had to do. Was out the door in like 35 minutes!! This was one of the most outstanding service experiences I have ever received regarding technology purchases. Was extremely refreshing to say the least!!..”
“They have a representative named Chrysler that definetly goes above and beyond to help.
Excellent customer service compared to the other t mobile stores in hagerstown.”
“Great customer service. Extremely good looking blonde kid with mascara and quite a GOOD attitude helped me with the directions to the food court. He helped me realize my true potential and helped me to navigate through the valley. He attempted to give me a free tablet but I didn’t have any money on me. Great kid.”
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“Brent and Thomas are very very helpful. Full of knowledge and very personable. They helped me swiftly and professionally. I would highly recommend visiting this location.”