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“Zach and Brandon were both fantastic. They helped us switch from our previous carrier to them, change our plan, and order devices. They were wonderful to work with. Fabulous store!”
“Brittany and Taylor were very helpful with our phone issues today. They were kind, polite and were very attentive to our issues and concerns. Highly recommend!”
“Zack is the only person that works with boost that I will deal with! Not because he is there all the time, but because he is passionate about helping his customers! GREAT employee, better take good care of him!”
“I have had numerous experiences in other Verizon stores none compare to the service from this office. The staff is knowledgeable and the service is the BEST!!! I’m not very iPhone savvy and I had an android for years and changed to an iPhone. I stopped by the office twice in the last 6 months and Mauricio has helped me within minutes. When my husband and I purchased our phones we worked with Jose and Danny. They were extremely knowledgeable and assisted us in a plan that worked best for us. We received two new phones and a watch with a special promotion. We couldn’t be happier.”
“Excellent service! Dezi was friendly, kind, and considerate, she helped me find an I-watch band as mine had broken on our trip from GA. Highly recommend the Hagerstown Valley Mall, Verizon Store!”
“Great service, we have been cricket users for a while now, all 4 of us... And recently purchased a new iphone! Will continue going to cricket in the future, thanks”
“I want to give Boost a shout out on Burhans Blvd.
I could of not asked for a better customer experience anywhere. I was taken care of by Lauren and Terry, who were both wonderful. They worked together like a well oiled machine to get my problem fixed. Terry has years in the business, and can probably fix any problem that is thrown at him. Lauren is a young attractive girl who is very savvy,and able to get things done. Together they are in the best next to none. But, even more important is how they treat there customers. The owner of the store is Jeremy . He should feel pretty comfortable knowing he has the best in the business working for him.”
“I purchased a new phone and I received spectacular assistance from both Kenzie and Jose. They were able to set up my phone and show me some valuable features. They were also able to retrieve some info that I accidentally deleted. I would give them both a 10! They were very helpful, knowledgeable and personable!”
“Excellent customer service at the stores very experienced and helpful. But stay away from those crocks that go to the Walmarts thru a temp agency trying to sell you phones don't fall for there lies ,trust me your better off going to the actual store I've experienced those Walmart sells reps and they lie and are scammers but I'm in the process of taking care of them legally. Just save yourself the headache and go to the actually at&t stores”
“The young man who assisted myself and my husband was knowledgeable. He was fast , he had us in and out. We purchased an iPhone 14 and 3 accessories with 20% off each. We were taken care of in less than 20 min. It was the fastest visit I've had in ATT at the Valley Mall.”
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“Phone fell from about 5 ft, screen was not responding. At first did not want to go to any physical shop because I was expecting a hefty repair price. Ordered a screen replacement but still decided to visit the mall and give it a shot. Got my phone repaired for free in less than a minute. GREAT SERVICE!”