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“I come to this location a couple times of years. It’s not a big location, but they have a great selection. The associates are always so professional and kind to my friend’s and I. I hope that this store is here for the foreseeable future.”
“I do enjoy this store and poking around to see what the kids might like and use…a lot of times there can still be decent color and size selection . Got some great water bottles the last time I was down there before the holidays, socks and shirts, more shirts for my sons’ than daughters’.”
“I really do love this shoe store. Sometimes it can be a hit and miss but this summer I found everything I was looking for and they had this order me a pair of shoes in my size which was sent to me within three days! Customer service is also great!”
11AM - 7PM
495 Premium Outlets Blvd, Hagerstown
Shoe Stores
“Nice place, when it's staffed, Ive gone to this location before when it either opened late or closed early but when it's open AND staffed, it's a good store. My last visit the staff was very helpful and my girlfriend and I got the items we needed. We spent about 60 bucks more then we budgeted for ourselves but that's on my bad math skills not the staff or their recommendations.... overall a good store but poor location, I feel they lack the appropriate traffic to attract customers in their current location at Hagerstown Outlets....”
“Decent selection depending on what you are looking for. I hit a sale one day and got 50% off listed Price. Revisited two weeks later and caught another deal and got two nice pairs of shoes for $42 bucks.
Gotta watch for their sales.”
“My daughter and I loved this DSW location. It was clean, beautifully organized, and the customer service was top notch. Jewell was absolutely wonderful! She and the manager were so very friendly and helpful. This is the best DSW location I've ever been to, and I've been to at least 8 different locations.”
“Rack Room Delivers a dazzling array of shoes, with Old School Service. No more purchasing shoes from Amazon in a hit or miss fashion, this is my go-to place going forward !”
“I was there twice in one week and both times I was greeted by Jeff. It was super busy and throughout the whole ordeal he answered every question and helped me until my purchase.He’s patient, friendly, and just nice to be around. He’s always working so you may see him zip throughout the store but he notices you.Don’t get rid of him. He makes the whole shoe-buying process for people with common sizes like me.... way less painful and the store more inviting.”
“My favorite UA store! This is the friendliest under armor outlet in the area! I'm always greeted every time I walk in, I'm asked if I need assistance and reminded of current sales. Employees always ask me about my rewards at checkout, they even type in my email address for me which is something that none of the other outlet stores do! Thank you everyone here for all that you do!”
“I just left the store and wanted to say how helpful the ladies were Friday night. Kayla and 2 other ladies went above and beyond to look for a dress in my size in the back and even called the other location. They are genuinely caring and super friendly. Also, the store is really clean and organized.”
“I’ve always had a great experience when buying from Hibbett. They have all of the biggest shoe drops; their app is easy to use; their rewards program is as good, if not better, than their competitors’ programs; and their employees are helpful and efficient. I highly recommend buying from Hibbett Sports, if you can.”
“Draven & Gregorey @store 1066 are over exceeding the southern customer service I've been looking for since working in this town! This was the 3rd shoe store I walked into & the 1st store that I was actually asked "DO YOU NEED HELP WITH ANYTHING TODAY"?! I'm not sure if I look broke, or if it's the melanin in my skin but I was so shocked I almost gave her a hug! The 2 of them actually helped me with numerous shoes & helped me with my concert outfit! I spent $200 in store & bought 2 pair of shoes, they up selled & even recommended the next store to possibly get a crop top! (In which I was also ignored there? H&M)
Once I was able to find the shirt I even went back to show them what I found bc they helped me so much! If they had been my waiters at a restaurant they definitely deserved tips ⭐?⭐?⭐!
They are what customer service is supposed to be!”
“Good deals, had all the kid sizes we were looking for. The workers even opened a tea set toy to let my daughter play with while we shopped (they had a kids coloring table as well to help kids stay occupied)”
“One in the foot locker just to look around for like sweatpants and on came out with them a light wind breaker jacket for a 45 dollars the guys treated me better there than what I had when I wanted into finish line I guess being a woman they finish line didn't want customer service that badly but foot locker didn't have a problem”
“Five Stars! ?????
Love, love, love this location! The staff here are not just friendly—they’re genuinely warm, attentive, and go well beyond the typical sales associate experience. Whether you're just browsing or need help finding the perfect item, they’re always eager to assist without being pushy. The level of customer service truly sets this store apart. By far my favorite Coach Outlet location!”
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“Michael helped my mom find a mother of the bride dress today and he was beyond helpful. He listened to what she was looking for and picked out a perfect one that we both loved! Can’t thank him enough. He was awesome. Definitely recommend coming here!!!”