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“Quick in and out just dropping off returns. Both employees were already helping customers when I walked in, but I was still greeted and told they would be with me shortly. Even as Abby was helping a gentleman, she apologized for the wait, not that she needed to. I was the only other person in line and had only been there a minute or two. I appreciated her attention and awareness of other customers, though. The other employee was helping a lady who seemed a little confused about her sending options, and Abby was able to give her input to help while still working with her own customer. When it was my turn at the register, she again apologized for the wait and thanked me for my patience. Which, again, it was not a long wait at all. My drop off was a very quick and smooth interaction. Abby was polite and respectful, and it is employees like her that keep me always going back to this UPS location whenever it is an option.”
“Singh the owner was very kind and helpful when helping me with my finger prints. I had an appointment but forgot my second form of ID and he kept the store open for me and made sure I was taken care of. Thank you Singh!”
“This is my go-to UPS Store in Baltimore. It’s located in the Rotunda, where I go for physical therapy, do banking, buy groceries and pick up desserts. On top of location, however, the associates at the store are always helpful and informative. The wait times are usually very short.”
“Consistently great service! i'm sorry I cannot remember the names of the two women and gentleman who have helped me on my recent visits, but all three were notably accommodating and kind. I want to say one was Amanda... woman working the register on the evening of July 18 if that helps for management. They're all doing an awesome job!I have come to this store for years and have no complaints.”
“The new manager of this location has been so helpful the past few times I have been in! I believe her name is Lexi she is the best. She has turned this place around since a few years ago when i used to come in! Best customer service. Will be making the trip to this store now again because of her.”
“UPS Associate Adrian, was very polite, respectful, knowledgeable. She provided a variety of options for the service I needed. The service see provided was off the chart, well beyond the rating of 10”
“Great service, a major contribution to the neighborhood, and not to mention the convenience! They are courteous and available to answer all questions if any doubt.”
“This staff is fantastic. I’m in almost every week and it takes a special person to deal with consumers returning things who haven’t even taken a second to understand the process. These folks are great, very patient and very thorough. Consumers today are demanding, often unjust, and the staff is a beacon of hope in customer service! Thank you”
“Visited this UPS store this morning and met a kind angel, Amanda. The gentle spirit helped me understand the system so I could make the best choice. Her beautiful smile was encouraging me to take my time. She helped me put my card in the right slot LOL! And made me feel confident my package would be taken care of. Great place to do business.”
“I love the cube. The concept, Black girl magic, childcare, and location are great. I wish there were more kids/ more awareness of the childcare option and more general members there daily. The event space is flexible and great for different kinds of events. The conference rooms and outdoor space are cute and great options for meetings. I do wish the conference rooms or unoccupied offices were available for use when not booked to make calls or take quick virtual meetings to not disturb others. Overall I recommend it.”
“Helpful, engaged employees, good rapport between junior staff and mgmt, efficient handling of tasks. Everyone was polite, handled a difficult customer with patience. Helped me with my multi step printing task.
Experience was pleasant and not stressful. Bought excellent set of scissors.”
8:30AM - 6:30PM
8775 Centre Park Dr Ste M, Columbia
Mailbox Centers
“Great place for my Amazon returns, always friendly service, no lines, and open till the minute they say they close online. Appreciate the lady staying till close and seeing me with great service, she might be the owner, she is very nice.”
“I stopped by this location today and the young man on duty was alone but was doing an outstanding job even with a small line of customers. He treated every customer the same despite the fact that it was starting to get busy.”
3 - 5PM 10AM - 2PM
714 S Wolfe St, Baltimore
Mailbox Centers
“They close from 2-3pm for lunch but lock the door at 1:40pm?
Come here often, they are efficient and the staff are nice if you’re a reasonable customer but closing 20mins early is od”
“I've always had a pleasant experience at this store. Very close to my home, convenient parking and the owner, Mr. YANG has always been very respectful and kind.”
“I saw the bad reviews and was pretty worried when coming here but actually had a good time. Just had to change my address and the gentleman there got me squared away.”
2:30 - 5PM 9AM - 1:30PM
8201 Harford Rd, Parkville
Mailbox Centers
“My call with Mrs. Gilliam today was so nice. She really showed kindness and empathy. Her kind demeanor and compassion compelled me to want to write a review to show how much the time she took and her kind words were appreciated. She was also very professional and went above and beyond to take care of my issue. Her leadership is also seen in those she manages. The staff are all delightful.”
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“Great customer service! The mailbox and post were installed as promised in a timely manner. Top Notch Mail company did exactly what they said they would do. I recommend them very highly to anyone who needs a new mailbox. Price was reasonable too.”