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9:30AM - 5:30PM
3551 Washington Blvd, Halethorpe
Self Storage
“Love this place the only thing wrong is how this wonderful lady named Ms. Gloria needs a raise and needs to be promoted in her position at leastthats from my experience all ways 5 stars”
“Anna-Lynn was fantastic! A wonderful customer experience, she provided the best service ? ❤️. This is our first storage experience and it's been exceptional.”
“Yvette and her staff are great to work with, knowledgeable, helpful and friendly. Facility is always clean and well kept. These are among the reasons we’ve leased storage for going on three years. Highly recommended!”
“Lucia of Extra Space storage Odenton, MD is such a nice person. The storage unit was clean, easy access and secure. Customer service is professional. Thank you ??”
“The manager Donna went over and beyond and spent a great deal of time, making sure that I was comfortable and understood all my options and made sure that I was provided whatever discounts measurable that she could offer to make the whole experience one that was easy and free from headache. I would recommend this location and to speak to that manager, Donna anytime to anyone moving from out of state into a new place and have someone to assure your things would be secure and the transfer of your items into your unit would be easy gives a person a piece of mind When they have so much things going on. Thank you, Donna”
“The manager and worker were very patient and helpful in our rental and move in process. Their knowledge and experience shone through in the advice they were able to offer as it realtes to choices we could male. They definitely know their stuff and I would definitely rent with them again. Wait a minute, I actually did.? This is my second rental at the same location!”
“I was helped by Ronald Boyd who patiently walked me through some storage options and helped me find a unit that fit my needs. This facility is clean, has nice climate control, and friendly staff!”
“Steven provided exceptional service and truly went above and beyond for us. He offered a fantastic deal, and the storage facility, including our unit, is spotless and well-maintained. Steven’s friendly demeanor and thorough explanations made the entire process smooth and stress-free. If you're in need of storage, this is absolutely the place to go! Thank you!”
“First time ever renting a storage space and it’s really clean and well kept here. The manager Michael is awesome, super cool and very helpful. 10/10 will recommend!”
“I called today and spoke with Gregory about rental space. He was very pleasant and very helpful. I went there in person and met Lauretta and she was great. She showed me and my mom different storage spaces until I found the perfect one. Gregory and Lauretta had outstanding customer service. I told him about his reviews and had to come see for myself and I'm glad I did. Thank you Gregory and Lauretta.”
“Extra Space Storage on Old Court Rd is a awesome facility. The staff is great especially Ms Carol she has a heart ❤️ of gold. Always accommodating goes out of her way for her customers...
Frank E!”
“If you want a true professional storage facility to store your items this Extra Space should be on your map. Catherine the facility manager at Shannon Dr Baltimore, Md is very well seasoned in this field, giving me great confidence that I am making the best choice in storing my item.
Going through paperwork, was a breeze. Everything I needed to know was given to me step by step. Catherine has a system in place that has worked through out the years almost a decade adding more confidence this was a great choice in my area.
The walk through of the facility was also very impressive. Catherine gave me all the details of entering and exiting the facility that was noticeably very clean, no smells.
I appreciate her high levels of professionalism, and I really look forward to recommending this Extra Space storage to others in the future.”
“I was shown the layout of the facility by Ms. Angel who has an incredible personality, and she was able to answer all of my questions clearly and without leaving anything to the imagination.”
“I was very impressed with their service. From the estimate, move, and follow up, they were professional, courteous, friendly, and very careful with my household goods. They did what they said they would do, showed up on time, and moved my stuff until I was happy with where the furniture and boxes were placed in the new home. Thank you for a superior job!”
“Ryan at the Elkridge, MD office on 6300 Washington Blvd. was the Epitome of EXCELLENT Customer Service! He represented Extra Space Storage WELL! . . . It's Management like Ryan that makes renting a Self-Storage unit a JOY! He Understood my need and located another property that was actually closer to where we live, but had a better Market rate for the Same Size Unit! . . . Ryan SHOWED Care and Concern for the Everyday Customer! His facility was Spotless, Smelt Good and was In Order. It has been a Wonderful Experience ? . . . We Wish Him and His Family ALL the Best and GREAT SUCCESS in This Business! He has what a lot of people are Lacking in Business . . . He GENUINELY CARES! . . . The Pleasure was ALL Mine!
THANK-YOU and GOD-SPEED ✝️??
Mr. Lewis
Laurel, Maryland”
“Exceptional help!!! Corey made my transfer extremely smooth. I thought it was gonna be a frustrating experience but the staff at this Public Storage really made things easy .”
“My first experience using a storage unit and the entire experience with Extra Space Storage was quick and so easy to set up.Special shout out to Shirlene G. who made a long exhausting moving day so much more manageable. Shirlene was attentive to our last minute needs (shortly before closing) for an additional storage unit and found the perfect size to accommodate our budget. Throughout the entire process she has been extremely helpful and cheerful. Thank you for the excellent customer service!”
“This is a really great storage place. It's clean, we'll-run, safe, and conveniently located if like me you are a civil servant. The staff is friendly and helpful, and the sign up and payment process couldn't be easier or more painless! 10/10 recommend.”
“I nice quiet in a place people really wouldn't think of securing smooth easy going places to put anything of storage in place a great low-key in and out location and the staff definitely makes sure everything is on point with all that is needed to be.”
“Chris works at the front desk and is awesome! I actually upgraded to a bigger unit. Not only because I have too many things but because Morningstar has great customer service.”
“Have had my unit for a few months now and have nothing but great things to say about the Hanover facility. Easy online application process, conveniently located with a very competitive monthly rental rate. The app is very convenient and user friendly as well to assist with managing my account. Bill is always super helpful and goes above and beyond to assist with any of my questions or rental needs.”
“Herbert was the BEST!!!!.....We were in and out in no time and the rental process was SUPER Easy!!!....I definitely recommend ExtraSpace Storage for all of your storage needs!!!!”
9:30AM - 6PM
7233 Windsor Mill Rd, Windsor Mill
Self Storage
“This was 2nd visit to this Location and each time a customer representative by the name of Jasmine Davis assisted me with 10 Star service and was extremely informative. She. Just guaranteed LifeStorage another customer for sure.
Thank you Jasmine!”
9:30AM - 6PM
5117 Belair Rd, Baltimore
Self Storage
“Ivan is an amazing manager, professional, kind, and was helpful in assisting me with a plan for my nonprofit and getting my proof of insurance correct. Easy access, great pricing. Visit them today and tell them Karl sent you!”
“I only used this place for a month while moving but the staff did right by me even if I didn't meet them. I was set to be billed on 7/1 so as I got close to the end of the month I was all worried about getting it empty to save the money. I emptied the unit on 6/30 and all I did was leave the door open. At 7:01 that evening I got an automatic email saying that I was all good to go and that I wouldn't be billed. Very pleased with that so I'll definitely use public storage again.
Good staff”
“I recently helped a friend who was having a tough time financially and her storage unit was up for sale. I contacted Ms. Tyrielle and she was amazing. She was understanding and took the extra time to explain what I could do to make the account up to date. She even made an appointment with me so that we ensured the account was made correct. She is an asset to this company and she be recognized for her fantastic work ethic. If I could give her 10 stars I would. Thank you again Ms. Tyrielle.”
“Peace
I have used them 3 times. I've always had a good experience. The previous company I used had a bad smell throughout the building. However extra space was clean and I never experienced odors . Im happy with the service I received. The staff is professional and helpful. I like being able to reach someone directly in the office as well .”
“Mr. Chiah Evans @ the Druid Park Dr. location in Baltimore was wonderful. He is very professional, pleasant and very knowledgeable about his job. At the end of August 2024, I was cleaning out my dad's unit, along with the other renters cleaning out theirs. It was very chaotic but Mr. Evans maintained his professionalism while helping me out with any questions or concerns I may have had as if we were the only one's there. Mr. Evans continued to provide the next customer with the same service he'd given to me. The staff also does their best to keep this facility clean.”
“Just got a storage unit for the first time ever! I was very impressed with customer service. Taylor answered any and all questions I had patiently and let me know anything that I needed to know. She made this a very easy process for me. The facility is also very clean and well maintained.”
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“I stopped by yesterday morning to inquire about the units. I have to say I needed help as I haven't used storage for a few years. The Young lady was so helpful and patient with me. Really a kind sweet Young Lady . I have a project coming up and I am just so impressed with her kindness as I'm elderly and sometimes I'm just ignored. Angelique is an asset. Thank you for your help.”