Oil Change near Hampstead, MD

“Nice dealership with professional staff.

The reason I’m giving 4 stars is because of hidden fees, and they also did not match the CarMax trade-in price, even though it was promised to me before I arrived at the dealership. I recently purchased a Honda Pilot from this dealership. As I mentioned, the people were nice—Roman, the salesman, and Jackson from accounting were amazing. There was also a customer service manager who was kind enough to share his contact information with me in case I had any questions or issues with the car.

If you see attractive car prices, don’t get tricked like I did. There is a certification fee of $1,800, and they do not waive it. When I told them I didn’t need any certification or additional warranty, they said the work had already been done on the car, so they could not remove or reduce the fee.

Additionally, before coming to this dealership, I told them I had an approved quote from CarMax and asked if they would match it. They said yes. However, when I arrived, they offered $1,000 less, saying that CarMax does not account for sales tax.

Overall, just be mindful of these items before coming to this dealership.”

“Monday evening I made a quick run to Walmart to buy milk. Unfortunately when I came out to my car it did not start. I walked over to the auto center to see if anyone could help see what was going on with my car. Brian and Michael came to my rescue. They changed my key and car battery. Thank you! Thank you! Thank you!”

“I have recently taken my 1986 F150 to AutoCorrect for an AOD transmission shifting issue has had another shop do some work and when I got it back, it was shifting rough. Turn out the other shop had reinstalled the torque cable incorrectly.
The folks at AutoCorrect diagnosed the issue, reinstalled the cable and adjusted fluid level and shifting points.
Then about a month later I had a minor coolant leak that hey corrected.
Nice folks and very capable techs”

“Extremely great service every time I come here. High recommend for anyone needing anything done to their car. I came in last minute and they still got everyone all done for me in good time. Once again, very cute guy behind the counter helping me? only problem is I haven’t gotten his number yet…”

“This is the best shop in town. I’ve been a regular customer here for years and have had nothing but good experiences. Recently I made the mistake of taking my car to another place for an oil change because I had a coupon, and the other place told me my car needed $2100 worth of work. I didn’t quite trust that, so I took my car to Caples for a second opinion. Caples said I didn’t need any of the work, saving me $2100! Another time I tried to put air in my tires, but somehow I wound up letting a lot of air out instead, activating the low tire warning. I couldn’t figure out what I was doing wrong. I pulled into Caples at five minutes to close on a Friday and asked if they could help me. They put air in my tires, replaced one of valve stem caps that was messed up, didn’t make me feel like an idiot (even though I deserved it), and didn’t even ask for any money! If you want an honest shop that knows how to treat its customers, go to Caples.”

“It’s not really the store,it’s the workers that make this place great to me!Well one specific worker,Korey Miller!He has been the one that worked on my car and I fully trust him.He does amazing,thorough work and he is reliable and doesn’t just take his time nor rush but he gets it done!I appreciate that alot and gotta give him acknowledgment.Thanks Korey?”