Caples Car Care is widely regarded as the best and most honest shop in town. Many customers are regulars who have had nothing but good experiences for years. The personnel are consistently described as very polite, very knowledgeable, and quick, often completing work like an oil change and tire rotation by noon. They are known for great, trustworthy service and are excellent at diagnostics. Their honesty is frequently highlighted. One customer was saved $2100 when Caples provided a second opinion contradicting another shop's expensive recommendations. In another instance, they deferred work to a dealership for a customer's benefit instead of performing unnecessary, costly repairs. They are also thoughtful and go above and beyond, such as fitting a customer in quickly before a snowstorm or helping with tire air at closing time without charge. While most feedback is extremely positive, one note mentions a vehicle noise requiring further troubleshooting after an initial repair. Overall, Caples Car Care is recommended as a knowledgeable, quick, and exceptionally honest business.
Courteous, competent, and professional. Delivers on promises
July 2026
Tim and Will did excellent came in with bad tire and took care of me immediately
May 2026
Caples is the best, bought my 2010 Charger in may of last year and every time Caples gives me honesty and does an amazing job on my vehicle. the staff are all friendly and extremely knowledgeable and professional, I will be bringing all of my vehicles here for the remainder of my time in westminster.
