The Cole Haan Outlet at Arundel Mills receives high praise for its friendly and helpful staff. Customers consistently note the welcoming and attentive service provided by employees who are knowledgeable about the products. Staff members go above and beyond to assist, whether by offering helpful suggestions, ensuring specific shoe sizes are ordered, or helping customers find the right items. The store is appreciated for its professional and friendly atmosphere, making shopping a pleasant experience. Employees like those recognized for their genuine interest and excellent customer service create a positive environment, even during busy times. Overall, shoppers value the great prices, helpful staff, and the effort made to meet their needs, making the Cole Haan Outlet at Arundel Mills a favorite shopping destination.
Rodney & J Paul thank you so much for your fantastic Customer Service. You are Excellent Salesmen, love the great deals you gave us for our shoes (thanks for throwing in the wallet) and we will come again. Make sure you go to Cole Haan New York, to meet them, they will give you a deal too! 2 Satisfied Customers J&J!😊
August 2026
I really enjoy my sales lady expertise my first time in the store. Crystal made me feel so welcome with my foot problem and she suggested several shoes until something worked for me. Thank you for your customer service.
August 2026
My sister and I had great experience shopping with J Paul. He greeted us and made us feel welcomed as soon as we entered the store. J. Paul was highly professional very knowledgeable about the product. Can’t wait to come back and shop with him again!!
