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“If I could give more than 5 stars, I absolutely would.
I made the drive to the Oakley Vault at Arundel Mills specifically because I wanted expert help with my Radar EVs, and this team exceeded every expectation.
Notori was phenomenal from the moment I walked in. She was incredibly kind, patient, and genuinely invested in helping me. She took the time to educate me on the differences between Radar EV models, helped me properly size my replacement lenses, and answered every question I had with confidence and detail. She never made me feel rushed and shared a ton of useful information that I couldn’t have found anywhere else. She’s a perfect example of what outstanding customer service looks like.
Chris was equally great to work with. He was approachable, understanding, and took the time to explain the differences between Prizm and Prizm Polarized lenses while making sure I understood exactly what I was buying. It’s obvious he cares about customers having the right product, not just making a sale.
I also want to recognize Chele, the store manager. We got off on the wrong foot initially, but she completely turned that around. She was incredibly patient, listened to every concern I had, and worked with me every step of the way. Even while training Marco, she managed to handle everything effortlessly without ever making me feel like I was taking up too much of her time. That level of professionalism says a lot about her leadership. Marco was also friendly and attentive, and it’s clear he’s learning from a great team.
This visit reminded me why I’ve always respected the Oakley brand. It’s one thing to make great products, but it’s another to have a team that genuinely cares about educating customers and making sure they leave happy. I’ll gladly make the 40-minute drive again just to shop at this location. Thank you, Notori, Chris, Chele, and Marco for an outstanding experience.”
“I was looking for clothes for work and Sydney was amazing at helping me find the right sizing and price. I wouldn’t be able to find the right outfit without her help.”
“Jacob is awesome and amazing. He took the time to ensure that I had the pair of shoes that I wanted. When we entered the store we were greeted by his warm smile and voice. I did not initially have a great experience with Alex, Assistant Manager, but thanks to Jacob, I walked out with a smile. I will visit Cole Haan again due to his exceptional customer service.”
“I was there like 10 dayz ago wearing a scene outfit ^_^ and the employees complimented me and they helped me find the pomni pajama pants ive been looking for also they had rlly kewl stuff there :) I will 4ever luv hot topic”
“Excellent quality. Generally worth the high prices. Only shop the outlet stores. May be able to size down in tops. Most of their pants aren't for curvy girls. Great clearance racks!”
“Love the store.. staff was super helpful and recommended exactly what would look good and fit me perfectly.. going back again super soon to buy another pair.. levi’s has the best jeans. Period”
“Almost every Aerie I've been to has had friendly employees but one associate here was beyond amazing in helping me get "long" 7/8 leggings as they are not yet available in that length in store. Also she encouraged a purchase that I had no idea what size to get (most of my clothes are aerie but this was out the box for me) and it was perfect. I wish I remembered her name but she has dark hair and I think glasses. Thank you so much!! I was worried this outfit would look horrible but her encouragement helped a TON”
“One of the better Van's stores I've been too. Store was very clean and organized, music wasn't too loud, and I was approached and helped by multiple employees who all gave no pressure while still helping me find shoes in my size. Everyone interacted with also felt personable, making me feel more comfortable when browsing the different sections of the store. Ended up buying two pairs of a shoes on a visit I only intended to browse on!”
“I had an outstanding shopping experience at the Polo Ralph Lauren store in Arundel Mills Mall, thanks to the exceptional customer service I received. The associate, Jada R, who assisted me was incredibly kind and patient, going out of her way to help me find the exact product I needed. She was fully understanding and supportive, making sure I felt valued and respected throughout the process. Her dedication and professionalism truly stood out, and I sincerely appreciate her effort. Excellent service like this makes all the difference—I will definitely be returning!”
“Walked ind got immediate assistance, assistance, not pressure. Found what I needed. Tried a couple on for fit. Selected colors, and I was out the door as easy as could be. Will definitely be back”
“I recently visited the Calvin Klein store and had an exceptional experience thanks to Yajaira. From the moment I walked in, she provided five-star customer service. Yajaira was incredibly attentive and helped me find the perfect product, taking the time to understand my needs and preferences. Her knowledge and friendly demeanor made the entire shopping experience enjoyable. I couldn't be happier with my purchase and the outstanding service I received. Thank you, Yajaira!”
“Customer service was exemplary on the Saturday I entered the store. Staffers were nice. Store is lovely and full of inventory. Everything can think of it had from luggage to clothing.”
“Had a very good experience, one of the workers helped me pick out the perfect outfit to where to my fourth of july party and introduced me to my new favorite perfume (icon). I think her name was Tanaisa she was very sweet and accommodating”
“4Apr.2024 Clean and organized store. Bring your own bags to carry your purchases out. The store charges 10 cents for shopping bags. We always have our own recyclable shopping bags.”
“I love this place they have very nice clothes and for a fun fact today was my first day of work here my boss is very nice the managers are very nice and so what's the other people in the store. I had a good time at work today and I learned how to do new things.”
“Zoey is the best give her a raise a bonus something, she went above and beyond helping me order these sweatpants for my bridesmaids that nobody else could figure out. The other woman at the counter was so kind and helpful too. Good people ! If you’re reading this thank you again guys!”
“5.26.23Nice fashion retailer that carries apparel and accessories for women, men, and children. Accessories include handbags/wallets, sunglasses, jewelry, watches, fragrances, flip flops, and caps.They had sales, but I found the price tag to still be somewhat expensive. I like their apparel and the material seems to be high quality, but I don't like that their brand is imprinted on most apparel. I purchased a graphic tee today. It was on sale for $5 off. They have gift cards available. Staff were friendly. I was greeted upon entering and asked by an associate if I needed a fitting room. It took a minute before the associate saw me waiting by the fitting room as they were short-staffed.I would likely frequent this location if there were deeper discounts and less imprinted merch.”
“Had an amazing experience shopping here. Everyone was very helpful, especially Morgan. However, I do believe Gap's system is way out dated. I couldn't even leave a review using the info on the receipt because it keeps saying that the store number I'm putting is incorrect ?. So I had to leave a Google review. But thank you to everyone who was very patient with me and helpful when I was having issues with a non-store gift card (especially Morgan). ?”
“Kenny the store manager was awesome. He took good care of me and my exchange . Treated me just like a new customer. Thank you again Kenny . I’ll be returning soon.”
“I visited the Nautica Store today at Arundel Mills Mall. Andrew assisted me as well as the Store Manager, Kevia. They both provided exceptional service and were extremely helpful and professional. I will definitely shop there again and recommend this store due to the top notch service they provided. There aren’t many people with their work ethic these days and I truly hope they are recognized for their hard work.”
“I want to take the time to appreciate all the help I got from Andrew! He was extremely attentive and his ability to multi-task is incredible. He knows the store like the back of his hand, I asked him where 5 different garments were and he pointed me in the direction of all. He was kind to everyone that walked in and allowed for the shopping/transaction process to be quick and easy.”
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“I have started collecting jordans and the staff are friendly, helpful, and welcoming even when I am just looking around. I have bought several pairs already from the store in Arundel Mills malls and plan to continue going there first for my shoe purchases. My used pairs are cleaned well and the prices are good.”