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“Singh the owner was very kind and helpful when helping me with my finger prints. I had an appointment but forgot my second form of ID and he kept the store open for me and made sure I was taken care of. Thank you Singh!”
“Quick in and out just dropping off returns. Both employees were already helping customers when I walked in, but I was still greeted and told they would be with me shortly. Even as Abby was helping a gentleman, she apologized for the wait, not that she needed to. I was the only other person in line and had only been there a minute or two. I appreciated her attention and awareness of other customers, though. The other employee was helping a lady who seemed a little confused about her sending options, and Abby was able to give her input to help while still working with her own customer. When it was my turn at the register, she again apologized for the wait and thanked me for my patience. Which, again, it was not a long wait at all. My drop off was a very quick and smooth interaction. Abby was polite and respectful, and it is employees like her that keep me always going back to this UPS location whenever it is an option.”
“Mr Patel was an absolute joy assisting me with getting documents notarized. Very joyful and amazing customer service . So thankful to have a UPS in our neighborhood much needed . Thank you”
“This is my go-to UPS Store in Baltimore. It’s located in the Rotunda, where I go for physical therapy, do banking, buy groceries and pick up desserts. On top of location, however, the associates at the store are always helpful and informative. The wait times are usually very short.”
“The people who work her are exceptionally kind, unlike the other Laurel MD store (which I will never go to again). At 7642, you’re always greeted with a smile, and they always have excellent customer service. Kudos to 7642!”
“Great service, a major contribution to the neighborhood, and not to mention the convenience! They are courteous and available to answer all questions if any doubt.”
“Consistently great service! i'm sorry I cannot remember the names of the two women and gentleman who have helped me on my recent visits, but all three were notably accommodating and kind. I want to say one was Amanda... woman working the register on the evening of July 18 if that helps for management. They're all doing an awesome job!I have come to this store for years and have no complaints.”
“Excellent services. UPS is the only way to go with shipping, they are the best. On time delivery and sometimes early delivery. I believe that their prices are fair as well. I trust UPS with all my packages.”
“Great customer service! The mailbox and post were installed as promised in a timely manner. Top Notch Mail company did exactly what they said they would do. I recommend them very highly to anyone who needs a new mailbox. Price was reasonable too.”
“Current: I've received nothing but excellent service from the gentlemen (and, recently, Laila) who work at the Odenton UPS Store. In fact, I bypass another location and drive well out of my way to get there. As a long-time customer, it is a pleasure to know that my UPS-related needs are addressed well and consistently here.
Previous: I patronize the Odenton UPS location, as the customer service is consistently excellent. Today, I had an Amazon return that was in an awkward, heavy-ish box, and Sariyu not only volunteered to pull it out of the backseat but carried it in herself with no problem! I appreciate going to a business where I can be certain that my requests will be handled in a helpful, efficient, and friendly manner. Will return again and recommend to anyone.”
8:30AM - 7PM
841 E Fort Ave, Baltimore
Mailbox Centers
“This staff is fantastic. I’m in almost every week and it takes a special person to deal with consumers returning things who haven’t even taken a second to understand the process. These folks are great, very patient and very thorough. Consumers today are demanding, often unjust, and the staff is a beacon of hope in customer service! Thank you”
“Visited this UPS store this morning and met a kind angel, Amanda. The gentle spirit helped me understand the system so I could make the best choice. Her beautiful smile was encouraging me to take my time. She helped me put my card in the right slot LOL! And made me feel confident my package would be taken care of. Great place to do business.”
“Andres provided outstanding customer service—he was patient, efficient, and was able to assist two other customers promptly as well. As soon as I walked in, he quickly helped me with exactly what I needed. I really appreciate your help today, Andres!”
8:30AM - 6:30PM
8775 Centre Park Dr Ste M, Columbia
Mailbox Centers
“Great place for my Amazon returns, always friendly service, no lines, and open till the minute they say they close online. Appreciate the lady staying till close and seeing me with great service, she might be the owner, she is very nice.”
“I am here often, and have received excellent customer service each time. I have been grateful for the courteous, professional, and helpful experiences that I have encountered.”
“Helpful, engaged employees, good rapport between junior staff and mgmt, efficient handling of tasks. Everyone was polite, handled a difficult customer with patience. Helped me with my multi step printing task.
Experience was pleasant and not stressful. Bought excellent set of scissors.”
“I stopped by this location today and the young man on duty was alone but was doing an outstanding job even with a small line of customers. He treated every customer the same despite the fact that it was starting to get busy.”
10AM - 2PM 3 - 5PM
714 S Wolfe St, Baltimore
Mailbox Centers
“They close from 2-3pm for lunch but lock the door at 1:40pm?
Come here often, they are efficient and the staff are nice if you’re a reasonable customer but closing 20mins early is od”
2 - 5PM 10AM - 1PM
14720 Baltimore Ave Unit 111, Laurel
Mailbox Centers
“I'm amazed at all these negative reviews - this is my preferred post office (Main Street is awful, and Montpellier is always too crowded), never had a bad employee or an issue with service. Wait times are of course long during covid, but I'll still be treated better here than other locations.”
“I've always had a pleasant experience at this store. Very close to my home, convenient parking and the owner, Mr. YANG has always been very respectful and kind.”
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“UPS Associate Adrian, was very polite, respectful, knowledgeable. She provided a variety of options for the service I needed. The service see provided was off the chart, well beyond the rating of 10”