10AM - 8PM
7000 Arundel Mills Cir, Hanover
Mobile Phones
“I had my first phone fixed here, and the job was very well done and professional, the people are very welcoming and friendly and the prices are very reasonable and if you ever come back they may give you a discount as it happened with me?. Im very very happy with their job !”
“Octavius was the most patient, courteous and knowledgeabpercy sales person. He helped me port my phone over from Cricket. This was an arduous process to say the least, but he kept me calm. This process took a few hours. I am so thankful for his care and assistance in this matter!”
“Top notch customer service. As some who lost their phone, it makes life tough to deal with due to reviving login pins.
I feel extremely fortunate to have met Mamudu as he was extremely helpful, patient and caring for getting me back up and running. I will be referring many friends to them for sure”
“From the moment I walked in on a busy Saturday, the staff at T-Mobile made a great impression. My wait time was short, and they were courteous, checking in with me to let me know I’d be helped soon.
Kevin, the team member who assisted me, was incredibly helpful and polite. He walked me through all my options and made the experience smooth and stress-free. Kevin and the entire T-Mobile team were absolutely amazing.
Ask for Kevin!”
“Hands down best customer service I experienced switching carriers. My main reason switching from Verizon was due to poor service at my home, text messages failing to send, and poor 5G service. Did some research on T-Mobile and AT&T but was still hesitant about switching. Well, while shopping in Costco I decided to stop by the T-Mobile kiosk and talk to employees about their service. Johnathan Chang and team gave me a break down of what my bill would be, promotion incentives, talked about what adds on come with the service, and they also told me how T-Mobile could pay off my phones from Verizon. SOLD! I transferred 4 lines and 2 watches. The porting process was by far the easiest and super fast compare to switching to Verizon. It’s been 2 weeks and service is amazing with no issues. Two days ago, Mr. Chang even did a follow up text just to see how everything was going, which wasn’t an automated message. This T-Mobile at the Arundel Mills Costco was simply amazing. They answered all my questions and didn’t pressure me to commit. If you’re looking for good in person customer service, go check them out. You’ll be in good hands and then you’ll probably grab a bunch of things you don’t need from Costco lol.”
“Thomas the store manager was most definitely the best phone buying experience I've had in a very long time. Helped me understand every single offer Verizon had for me and was unbelievably patient when describing them. Helped me realize if I waited 2 days Verizon would offer me better deals and didn't try to force me to buy that day over making an informed decision and buying from them just a few days later. Genuinely not a salesman just another man trying to help everyone get the best prices and deals possible!”
“Had to upgrade my phone. Been with Boost Mobile for over 12 years just wish that would count for something on my upgrade prices. Gotta say I love my LG phones tho. Android for life.”
“The Tech Pros Shop is the place to visit whenever you need any phone or computer fix. 7 days per week. Please come visit to pick from a variety of services and products. See you soon.”