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“I wanted to share some praise for the hard-working team at this location. What caught my eye immediately was Ty helping an elderly woman with the door- a small gesture that speaks volumes about their culture. Juan handled my transaction purchasing the ultra 3 with total professionalism, making the process completely seamless. After 15 years with T-Mobile, it’s experiences like this that keep me loyal. Exceptional service!”
“The Tech Pros Shop is the place to visit whenever you need any phone or computer fix. 7 days per week. Please come visit to pick from a variety of services and products. See you soon.”
“Even while being deluged with customers all day and probably not getting to eat lunch..these 2 ladies provided excellent service to everyone that was in there while I was there”
“Came to Verizon of Ellicott City for an issue. The technician was knowledgeable and courteous. He helped with several troubleshooting issues and did not attempt to sell me a replacement phone. I appreciate his kindness and transparency. Great employee (Raghav)”
11AM - 7PM
7000 Arundel Mills Cir, Hanover
Mobile Phones
“I had my first phone fixed here, and the job was very well done and professional, the people are very welcoming and friendly and the prices are very reasonable and if you ever come back they may give you a discount as it happened with me?. Im very very happy with their job !”
“Dropped off my PS5 as it kept shutting down when I was playing, they called the next day and advised me that the heatsink assembly was going bad. They fixed it and have no issues now. I definitely recommend their services as top notch .... pricing is very reasonable. Will definitely use them again.”
“Representative in the store is so nice, helped me to completely set up my new phone. Absolutely I recommend this store. Also they gave me a nice deal on the upgrade.”
“July 3 2026
This was funny I came in the store to today on my android tablet that’s about four to five years old Tyrell and the District Manager very pleasant and explained my account and explained that it would be better for me to just upgrade and the droid tablet was too old nd I would be spending to much So in all Tyrell even waitress for me to return had to leave for Drs appointment he also made sure that my phone and iPad was all the way complete plus a good price for senior I’m very pleased with the service and Tyrell he’s going place nd his coworker that was here with working today……..”
“The best place in all of Baltimore to repair cell phones and iPads, the young man is very professional and fast in the repairs, I like it and I recommend this store 100%”
“Mr. Sikandar was such a joy to work with. When we came into the store he greeted us warmly and listened to everything we wanted to do. We didn't feel rushed to make a decision and made sure we understood everything about our new phones. He also made sure that we had everything set up before leaving. We will definitely be coming back here for future upgrades!”
“Boram was wonderful! I wasn't having the best of days when I went into the store. His kindness and intuitive nature distracted me and helped me pop right out of my gloomy mood. I had a great experience because of him!”
“The young man that works here is very nice, but there not open during the hours stated, they are at least 2hours late. Open like 9 or 10, I call before i drive up there”
11AM - 5PM
6346 York Rd, Baltimore
Mobile Phones
“Yafet and Paul in the York Rd Baltimore store were incredibly helpful today. I came in after my iPhone showed a liquid warning and would not charge, and they helped me get it sorted out quickly. They also shared a few great iPhone tips while I was there getting a wireless charging pad. Great service, knowledgeable, kind, and very helpful. Highly recommend.”
11AM - 7PM
7000 Arundel Mills Circle, Hanover
Mobile Phones
“Emir did a fantastic job on my phone! Pricy but worth every penny. Im even able to use my fingerprint which was something we thought may not work! Great customer service! Thanks Emir for your excellent care for my device!”
“Great experience with AT&T in Parkville in Harford Rd. Khajae was on duty and working with 4 customers by herself. I needed to order a tablet in person and she was on the phone trying to get another persons phone working while helping someone else with home internet. The store needs 3 more like her. I was annoyed about having to go in-store but she definitely made me smile.”
“Came to this store in New year's eve right before closing. My sister had dropped her phone in water and it would not charge. Alex and Jose were so nice. They cleaned her phone and got it charging again within minutes. They did it with a smile. The store was clean and smelled good. We were very happy to receive great customer service from these young men!”
“It’s crazy because with some of these Cellphone Mobile outlet stores. They want to sell you their product, but they’re not professional about doing so. 2 1/2 years ago because of the lack of professionalism at the Metro PCS Security Square, Mall store. I left Metro PCS and went back to Boost Mobile.Recently my son needed a iPhone upgrade. So I chose to upgrade my iPhone as well. I called the Security Square, Mall Boost Mobile stand near the food court. And the young lady that answered the phone ???? was rude when I inquired about the iPhone 12 upgraded. I overlooked that and still went out to check out the iPhone 12 she had for sale. Once I got there the rudeness never changed and she tried selling me a phone that was more than the one I asked for… I walked out of that establishment and went to several others that didn’t have the iPhone 12. So I chose to make several phone calls. Eventually, I was connected to the Edmondson Village Boost Mobile store and spoke with Umer from Kuwait. I got in touch with him Sunday just before they closed. He check to see if the phone that I wanted was available and set up a appointment for me first thing in the morning.When I got there early the next morning. Umer knew exactly who I was before I even introduced myself. The brother was so informative with the purchasing of my new iphone. ???? He even did a update and upgrading to the iphone as well as giving me step-by-step information on everything he was doing and why he was doing it. I felt like I was able to get behind the counter and work right along side with him. The brother was professional and very informative. If I had stayed any long, because of his professionalism, I probably would’ve brought the store. All jokes to the side. I’ll be back to buy the second iphone soon for my younger son. ????????Umer sold me with his honesty, seniority and professionalism. We need more sales reps ???????? ???????????? ???????? with this kind of attitude and mind frame. If you’re trying to get my money. You gotta have some kind of respect. I probably would’ve brought the iphone yesterday from the Young Lady at the Boost Mobile stand in Security Square, Mall. Her bad attitude killed it for me. You can’t talk to me any kind of way and expect for me to just give you my money. ????????♂️???? ???? It doesn’t work that way. Honesty and professionalism rules all of the time. Because of a incident that happened at the store. ???? Umer, like so many people in Maryland, will be leaving the state soon. We need more Umer’s to work in these stores just like him— with professionalism and respect… ✊????”
“Devon was very helpful and kind. His customer service was great and satisfactory. Definitely suggest him for any needs with AT&T or Verizon customers who want to switch.”
“Merelyn and Miss Nerah was the best! They assisted me with all my needs and even told me about the home Internet that I will be looking into! Thanks for hiring great people !”
“This is by far the best Verizon store in the area! I’ve had quite a few visits for new phones, help with phones, etc. and they have been friendly and helpful each time. I was just in yesterday to replace a phone, upgrade a phone, and switch our account from a consumer line to a business line and Lexi was incredible throughout the process, even when we encountered a few hiccups with the system. Changing our account from consumer to business was quite the time consuming task but Lexi was extremely patient and explained the process thoroughly.”
11AM - 6PM
6308 York Rd, Baltimore
Mobile Phones
“McKenzie was so wonderful in helping me process my insurance claim and in setting up my new device. This store was amazing from the greeting, music, atmosphere, and customer service. I love this store”
“Octavius was the most patient, courteous and knowledgeabpercy sales person. He helped me port my phone over from Cricket. This was an arduous process to say the least, but he kept me calm. This process took a few hours. I am so thankful for his care and assistance in this matter!”
“Jamie is hands down one of the most professional, courteous, polite AT&T Representatives I’ve ever worked with. I am extremely impressed with his effort with my situation. Thank you, AT&T!”
“Shaw helped me sooooo much, omg I was going through the worst mood and ADHD hectic daaaaay. And he was so patient with my craziness still had the best customers service, temper and helped me through it alll, he is the best! Get that man promoted”
“I went to the store to help me with my cell phone, which I didn't know why I didn't have a signal, and the very kind and helpful boy gave me excellent service. Thank you very much!”
“I am a usto.er of this store & have spoken several times with David. He is ama,ing. He helps me w my phone ea time I come in. I feel lucky to have him around.”
“The employee was super patient and walked me through everything step by step. He didn’t try to upsell me or rush me out. He actually listened to what I needed and helped me find a phone and plan that worked for my budget.”
“I got an upgrade and wanted to get my data transfered. They took my old phone temporary made it work and then was able to transfer it. They made it so easy for me. Came in left my phone came back done. I am a long time customer I will stay with them/boost mobile for a long time more.”
“I came in with my newborn and 1 year old when the store was very busy. The man working alone kept his cool and let customers know there may be a wait. Then they were able to get another employee to come in, Adrianna. She took care of my request for a new phone with ease, a smile, and a great personality. She engaged with my babies, was very personal, and grabbed a selection of cases/screen protectors for me to choose from while I chased my 1 year old around. She had everything done quickly and efficiently. Thank you!!”
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“Peppermint Vodka Birthday shots for Jesus...Yay! And Vanilla (all the flavors stocked) Jim Beam, a nicehuge selection of popular booze for gifting, etc?, always attentive & friendly staff who know their stock for the + years I've patronized this little neighborhood business.Merry Christmas folks. Stay healthy & Be kind?✌ Blessed Be”