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Open 24 hours
11416 York Rd, Hunt Valley
Electronics
“I attended a listening party that was TRULY a listening party! I enjoyed the presentations from Sony, Stewart Screens, and Naim & Focal. I left there with so much knowledge and desires… especially for the Sonus Faber and Focal products. BTW, the valet parking was quite the treat. Well done Gramophone!”
“THIS HAS BEEN SOME OF THE BEST CUSTOMER SERVICE !!! Salar S. & Abner M. are Life savers helping me with my phone while maintaining a very busy store !!!!! Sometimes it’s hard to run it great customer service with anything these days ! I’m so grateful !!!! These gentleman Salar S. & Abner M. need a raise , a promotion and a bonus !!!!”
“My laptop has a monitor issue. I went to the knowledge service desk and I was faced with 2 options. Let's just say the guy helped me save some money and double check my laptop issue. All I needed was a monitor and now all is well.”
11AM - 6PM
6877 Loch Raven Blvd, Baltimore
Electronics
“I like to know that I can get assistance in Spanish...The representatives are very friendly, a good place to recommend, come and you will find very good promotions and very friendly people willing to help you”
“Me and my Mom went to cricket to get a new phone. Her phone was very out dated. The rep at the store was tremendous. He greeted us as soon as we came in. Was knowledgeable and helpful with us picking out the right phone for her.”
“So walking in a few months ago I received a lot of help with great customer service from the young lady that assisted me I'm not that tech savvy she was very patient and great at explaining the difference in the quality of the phones I walked with a great phone I would definitely return again”
“Samuel assisted us with purchasing the new iPhone 16 Pro Max. He was highly professional, attentive, and knowledgeable. Thank you for providing such great customer service!”
“I would like to thank Rashaun and Ed at T-Mobile Parkville you helped me with my cell phone issues and I truly appreciated your help
Again thanks so much”
“They got it all: speakers, dj equipment, car stereoes, remote starts. Ever better when they help you out with good suggestions if you bring anything in to have implemented.”
Open 24 hours
1538 York Rd, Timonium
Electronics
“It was a free slurpee day. The store was packed! So packed that the cashier wasn't even ringing people with only a slurpee on their hand. It was a bit chaotic but will definitely visit the store again on a different time to confirm my experience.”
7AM - 10PM
9901 York Rd, Cockeysville
Electronics
“I went to the target today looking for a heart hair clip, they didn’t have it but the nice young lady helped me SO WELL looking everywhere in carts and shelves and redirected me online to a location that does have it, amazing help she deserves a raise, TOP NOTCH help”
“Noah was patient and masterful in his customer service and product knowledge. He possesses a salesmanship that is exceptional. Thank you for your kindness and attention to detail.
.”
Open 24 hours
8890 McDonogh Rd, Owings Mills
Electronics
“Always go to this location...great location, clean and organized. The managers/owners and the employees treat you like family and always wait on you with a smile...”
“I m visiting from Germany and had a chance to visit your store with the pleasure of having three young ladies who waited on me They all three of them helped each other as a team up sold me a watch which wasn't on my list at the time smiles. You have a good team in that store don't lose them they all three exceeded my expectations of customer service Thank you so much”
“Thank you to Frank at the Owings Mills store. He helped us when our rewards certificates would not be accepted at the store. The certificate dates had to be extended even though they were not yet due. Frank was very patient and helped us resolve the situation.”
“Alana the manager of the Owings Mills store gave me great service, is very patient and knowledgeable. She helped me out tremendously on giving me the phone help and knowledge.”
Open 24 hours
9410 Harford Rd, Baltimore
Electronics
“I came to this location because i was craving pumpkin spice. Unfortunately they did not have it yet. as i was leaving the store a woman, shawn, asked if i needed any help. i told her what i was looking for. She was kind enough to brew me a pot. i appreciate the length she went to so that i could be helped. i will make this a regular location to visit. thank you!”
“The next time you need to upgrade your phone please go to the Tmobile in the Towson Mall and see Dee. Dee was incredible knowledge able when my husband need to upgrade his iphone and she was incredibly personable.”
5AM - 12AM
6232 Belair Rd, Baltimore
Electronics
“The two young teenagers running the place for actually doing a great job. I had to transfer money to my cash app card and they both couldn't have been more polite and professional. Perfect examples of how the young kids should act without managers on duty. Their family would be proud!!”
“I don't have to wait long in line, each time that i've paid my phone bill in there i was in n out n they were very friendly, i'm just speaking on my experiences there, i hope er1 else's experiences were good as mine”
“Yall ! I'm trying to be a book girly and I saw the 20% on books so I ran to get checked out with Karma (pretty girl with glasses) she was so sweet even tho the store was close to closing. Bonded over ? books so if yall are into that check out with her I know I will if I see her again”
“Kevin and his co-worker ( name?...Brunette lady) were very professional and helpful. Unfortunately, even with Kevin's best effort, Boost Mobile is having problems, therefore I wasn't able to transfer my number to Cricket. It is what it is. Nonetheless, I would recommend this location.”
Open 24 hours
1 Greenwood Pl, Pikesville
Electronics
“I love stopping by for coffee and some other stuff. The store is amazing, clean, and the employees are helpful. All the employees are dedicated always provides great service. They are polite, efficient, and know what they doing.”
Open 24 hours
5512 Park Heights Ave, Baltimore
Electronics
“Except for the night guys who spend more time on their phones then working and they don’t cook the food all the way and they are scared of anyone who shows up between 1am and 5 am so they won’t open the door for service except for Uber or DoorDash and god forbid if you cough the small skinny guy jumps and runs away the managers are great though very cool and very nice just the night crew sucks”
Open 24 hours
6001 Harford Rd, Baltimore
Electronics
“I have found the new ownership team to be very helpful and are doing a better job of keeping the store clean. Store is rarely out of stock of anything at most times of the day (I live nearby)”
“Reeks was an awesome rep! She was patient and understanding with the customers. I went to the store two days in a row to take care of an issue with my iphone(s). After the second day I got service activated. May the God I serve continue to be with you in whatever you do in you life.”
Open 24 hours
16956 York Rd, Hereford
Electronics
“I told the ladies that work there I was going to be given them 5 ? ? ? ? ? ? ? ? five for the store conveniences, plus 3 for the clean place and the nice ladies working there.Thanks for your wonderful attention to all of us every day and for trying to help.Marvelous job you ladies are doing .Thank you kindly ?”
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“I recently bought a couple tvs from Josh and he was an amazing sales person. Very knowledgeable and detail oriented. I never felt any pressure to buy but was very satisfied with my purchase. Even after the sale he stayed in contact to make the installation went through smoothly. I highly recommend using Josh.”