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“I recently visited the Trek Bicycle shop due to an issue with my bike’s gear set, and I must say the experience was outstanding. Mr. Alex attended to my concern with great patience and professionalism. He carefully listened to the issue and resolved it within just a few minutes by replacing the faulty part.
I was truly impressed by his efficiency, expertise, and courteous approach. It’s rare to find such prompt and customer-focused service. I had a wonderful experience overall and would highly recommend Trek Bicycle shop to all cycling enthusiasts looking for reliable and excellent service.”
“Couldn't get my seat to stay in place. Ever at Conte's adjusted it free of charge in about 60 seconds. Ever is the magic glue at Conte's. Plus he had a good sense of humor. Best minute of today!”
“⭐⭐⭐⭐⭐
Great experience at this Trek shop. The staff was super helpful and patient while I tried a few bikes to find the right fit, and they answered all my questions without any pressure to buy. They also did a tune-up on my older bike and got it riding smoothly again. Friendly, knowledgeable team — highly recommend! ?♂️”
“Amazing, courteous, professional service. Recommend 10 out of 10!! And with purchase, Free tune ups for five years. Great place to buy a bike & accessories ??”
“John is an awesome Bike Technician. Very knowledgeable, helpful and accessible. He knows how to problem solve any issues with your bike. I would highly recommend visiting Proteus Bicycles and asking for John if you have any bike maintenance or upgrade needs. Five stars for service.”
“I asked the Pro shop to cut down the steerer tube on my Pinarello and they did it within an hour, and at the height I asked for. Amazing! Friendly, expert service, reasonable pricing. I highly recommend!”
“Nicklaus was a fine example of what customer service should be. He represented this particular Conte’s to a very high degree. It’s because of him that I will come back and recommend this location to others.
Now that I think of it, my entire experience with this location was top notch from the initial phone call (Eliza?) to actually getting my repair done. Yeah, I’ll definitely be back should the need arise in the future.”
“I have only been here once but I am in love! I felt so well taken care of. I brought in a bike I had found on the marketplace because it had squealing breaks. I had just proudly dawned it up with my lock, lights and phone holder. The mechanic looked it over and gave me a reasonable quote for the new breaks. He also pointed out to me the back tire had rot! I would have never noticed this being brand new to biking and was so grateful. But it made sense because the way the bike had been stored was not the best. So he helped me pick out a great new tire giving me lots of good options. The whole fix only took two hours and when I came back I saw they had also secured my lock so it was not wobbly and the screw that secured it to the bike did not catch my pants anymore. They also gave me a Velcro tie so it was really secure. At this point I was just so grateful because again this is all new to me and I would have had no idea how to do any of this. I will 100% be back for anything I need done in the future.”
“So helpful! They concisely yet comprehensively demonstrated that they listened to my needs by acknowledging my independent research and providing me with an honest, realistic look at my options both with and without them as facilitators. I sincerely appreciate a business that is prompt, helpful, and clearly pro-consumer. 11/10.”
“Wonderful, friendly, helpful staff! I had a question about my bike and they helped me figure out the issue free of charge.
Brought my bike in later for some maintenence, they did a great job but the turn around was 2 weeks. Which was a little longer than their estimate. But overall a great place!”
“I stopped by this afternoon to check out a bike for my granddaughter. The individual that helped us was knowledgeable and very caring. We purchased a bike that suited her perfectly.”
“Stopped by on a whim and ended up buying a bike for my daughter and myself. The guy who helped me, unfortunately, I did not get his name was so kind and patient. I even returned and donated two of my child’s old bikes. I highly recommend visiting and donating.”
“The service at this bike shop is top notch! I took my Brompton over during a visit to DC with a long term issue that they fixed and they wouldn't charge me for it! My bike seat had been toggling up and down for months. After two visits to two other bike shops and two other guys tried to fix it, and this bike shop figured it out. They also helped me diagnose another issue with my bike that I will get fixed later. I can't recommend them highly enough!”
“My chain was skipping, so I called trusty Silver Cycles. Since it feels like the dead of winter, they could provide same-day service. They expertly installed a new cassette, chain, front rings, and bottom bracket -- priced reasonably.
They called as soon as it was ready. When I picked up, the owner told me they weren't happy with how my bike was shifting on the front rings. I responded that it's an old bike and hasn't shifted well in years. Still, she went outside with me and asked me to ride around and provide her feedback. After a short ride, I told he that it shifted way better than before.
Such excellent service and real concern that I was pleased with the work. Silver Cycles is now my 'always' bike shop!”
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“Have taken mine and my kids bikes here for service for years. Still have my Giant Talon purchased during Civid which I love. These guys are thoughtful and thorough. Won't go anywhere else. Superb!”