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“Went to to tour the property as a prospective renter. I had the pleasure of working with Taylor, exceptional customer service. Taylor was informative, professional, and helpful throughout the entire process.”
“What a TREAT VALENE was!!!! She did an excellent job showing me and my sister several apartments types, she explained everything thoroughly and she’s super friendly. You can tell she loves her job, she’s so kind and sweet, I’m still looking but if I was to rent from here it would be because of VALENE! Thank you so much VALENE. God bless you ❤️❤️❤️❤️”
“Under the newer management the progress they've been making in clearing out problem tenants and addressing long term maintenence issues is clear. One of the cleaner complexes I've been in across all price points and the maintenance and grounds team is very dedicated and even in heavy snow this past winter made sure the stairs were all salted and they even rented a snow bob to handle it all.
I've had past issues with a neighbor and unfortunately had to throw a bit of a fit to be heard and get help to resolve the issue. But as soon as the situation was clear to management they addressed the issue to my satisfaction and we've renewed. Ask my other neighbors are extremely courteous even though they all keep mostly to themselves.
They also handle unit access considerations extremely well and always are accommodating in doing maintenance when I'm home. Special thanks to Joia, Katie and Reggie for all their continued efforts in making this a great community to live in.
*I was not asked to update this review, I've just noticed a lot of positive changes”
“Our maintenance department responds swiftly! I put a work order in yesterday and AJ was there within the hour and got the job done quickly and had a wonderful attitude!”
“Moving into my new apartment has been a great experience—smooth, stress-free, and very welcoming. A special thanks to Tez from the leasing office for being incredibly helpful, responsive, and making the entire process easy and pleasant.”
“I had a really great experience with the Edlyn. She was super friendly and helpful, answering all my questions without making me feel rushed. She made everything easy and stress-free, which I really appreciated. Definitely a positive experience!”
“The Vine has been my home for the past three years, and I feel so at home. The staff is fantastic, but Cynthia is my go-to. She’s always there with a helping hand, whether it’s with packages or just to brighten my day with a quick chat. It’s people like her that make this place feel like home. I highly recommend giving this place a chance.”
“I would like to give a shout out to the maintenance staff! Most especially Luis! Thank you for going above and beyond and executing excellent customer service with my work orders. I truly appreciate it!”
“Today, Sunday, I requested emergency maintenance in my apartment because the heater stopped working. I was very happy to see that Mr. Ricardo Riviera quickly came to help us with our problem. I would like to thank him for his work today! He was very kind and helpful in assisting us on a Sunday, arriving so quickly and resolving the problem. Merry Christmas!”
“The Community center, a place where people get together to talk, chat, swim, and workout. Most community centers don't have as many amenities as this one. Our community center at Piney Orchard has a nice well kept gym with various workouts available with their equipment. Even though it's not the biggest gym it has the essentials that any gym should have.
Their pool is nice and popular. It has a good amount of space for a lot of people to swim and cool off on a hot summers day. ( There is also an indoor pool in the community center with a hot tub inside to chill and decompress)
Their lounge is very nice, it has a lot of couches and chairs for you to comfortably relax and chill on. ( Side note, outside the gym doors there is a soda machine and a vending machine for snacks)
Even though it's not inside the community center building itself. I had to say how beautiful their lake is, they have a lot of flowers and plants next to the river and next to the path around the lake.
Overall: 8.9/10
Side note: Not all pictures shown are mine, props to the original photographers”
“Claudia was a wonderful agent who took the time to show us several units and consider the best options for our potential move. Her professionalism was greatly appreciated as we plan a move to the community in the new year.”
“I just want to start off by saying I am an active-duty military member who was looking for housing from a whole different location and I thought it would be stressful! But let me tell you JESSICA McDONALD was and will always be such a blessing in any environment she works in, and her spirit is full, and she is so helpful and kind and respectful. I would recommend you talk to her and let her be your leasing agent, she is incredible! These apartments are beautiful and I would recommend them to anyone!”
“We just moved my youngest child into Clary's Crossing almost 2 weeks ago. Excellent price in this market. Great location and well maintained property. Our first visit to get an idea about vacancies we met Thelma. She was very friendly and let us know that in the time frame we were looking there would be available units. We gave her our names and searched elsewhere but found nothing as nice. We went back about 2 weeks later and met Bob who had recently been hired. He took us on a tour of several available apartments. We decided on one and got the ball rolling. Every step in the application process Bob was there to make sure paperwork was getting done. They are very thorough in their application process and that was very much appreciated. On move in day we met Thelma and Bob in the leasing office and had the keys in hand in 5 minutes. Again, very smooth and professional. I have nothing but good things to say about our experience.”
“Ms. Pat Harris was very personable, knowledgeable, friendly and caring. She gave us great information about the apartment and area. She was very kind. Thank you !!!”
“They keep the resident very clean. They are very mindful in the things they do. I love that. This is the place I was looking for, for a long time. I finally got it. I would refer my friends and family to this residence. It makes you feel real at home.”
“I love this place it's beautiful! The staff that works there are especially very friendly and have helped me with everything I need! infinite thanks
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“Amazing move in experience at this apartment. For those who want to move, apartments are affordable, well kept, bug free, and exactly as pictured.
I highly recommend Elena in the office. She has been phenomenal in explaining the process, what extra amenities you have (there’s quite a bit that comes with living in Piney orchard in addition to Riverscape amenities), and helpful in choosing an apt as well.
The women in the office are amazing and I’ve had wonderful interactions with each of them.”
“Spent 2.5 years living here. Had to break lease suddenly due to issues w/ roommate and it was a very smooth process. Maintenance was fast and apartments were very nice for the price. Security deposit was returned w/ interest and minimal repair costs.
Apartment building was not perfect by any means (biggest problem was mice, apartment was making active efforts to address this) but staff is very professional and price was hard to beat. Great establishment.”
Open 24 hours
2110 Charter Oaks Blvd, Odenton
Apartments
“My spouse and I have lived here for a year. We love the pool and community. Haven't held anything inside of the center, but we have been to the pool. Very clean inside.”
“I've been living in River townhomesfor 17yrs and love the community. Also greatly appreciate the work being done on my home to improve it. To keep me here going forward.”
“I placed an emergency call because my Refrigerator stopped working with a freezer full of food Mel arrived within 5 mins of me placing the call and determined the appliance indeed had stopped. He offered to replace it right then but I declined stating I had company arriving soon and it would be a mess so instead he said that will surely give him enough time to locate a new one and deliver it first thing Monday Morning. At 9 am the next day he was back and removed the old 1 and gave me a new appliance. I didn’t lose any of my food in these trying days it’s something none of us can afford to do. I would like to thank him and give him 10 stars for his professionalism and promptness my experience in one word was excellent……..Sincerely John Rhymes”
“Had the pleasure of meeting Mr. Ali for emergency maintenance request that I put in this morning. He was very professional and resolved the issue in my home immediately,thank you so much.”
“It was our first time renting and Liliana and Taya's attention was exceptional. They had the patience and kindness to explain each step we had to take. Thank you We are very grateful.”
“I’ve been living here for a few years recently and the staff is always top tier. They get maintenance out quickly for issues and they have helped mediate a few issues with neighbors. Carlyle apartments are spacious, clean, and quiet. I highly recommend.”
“My heating system was malfunctioningMaintenance came and fixed it they were very professional friendly and totally focused on the job please keep them I felt very safe and was satisfied with a job well doneThanks”
“Every time that I ask for information the leasing agent Alejandra is always ready to help me and my family, and also one of the manager I believe his name is Gerald he help us out so many time too I can’t wait to move to a nice community like Verona”
11AM - 5PM
4965 Columbia Rd Apt H, Columbia
Apartments
“Great staff made applying, then checking- in very pleasant. Apartment and grounds are really excellent. Beautifully updated in idyllic setting viewed through big openings out the back of the building.”
“I moved in at the end of May the transition was smooth, neighbors are quiet, parking is first come first served, trash is well kept, dogs are always on leashes. The neighborhood is very quit me and my dog feel safe.”
“Thankyou for handling my situation well and reaching back out to me about the problem i had. I couldn't ask for anyone else better to fix this issue and thankyou for taking it seriously! Thankyou Travis! You are much appreciated.”
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“Service was fast and very nice, I give 5 stars, he will return tomorrow to finish the job, He came back today and finished the job and the new ice maker is working. I give another 5 stars. Everything put back into place and clean. Thanks again!”