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“I had a great experience with Lilian, Denis, Ángel, and Ana. They sold me a phone and the whole process was quick and easy. Plus, they have great taste in music, which made the wait enjoyable. I highly recommend them for their friendliness and excellent service!!!!”
10AM - 8PM
4916 Annapolis Rd, Bladensburg
Electronics
“Staff was amazing Edwin, went above and beyond to assist me soon I came in he was there too help, Ana the manager is also sweet heart she always nice when I come in there !! Thanks again to the TEAM !! keep up the great work”
“This was my first time visiting this location but it definitely won't be my last. I have heard from numerous people about the great customer service that Roberto gives and he definitely didn't disappoint. Anybody that visits this location be sure to request Roberto.”
“Patricia and Oscar
Incredible service
I was attended as the most important client
Patricia and Oscar did outstanding job helping me withy very complicated matter
The ñ”
10AM - 8PM
2300 Petrie Ln, Lanham
Electronics
“I went to Walmart and target and the items I wanted to purchase could only be bought online from a distributor but went to Best Buy and they had everything in stock.”
“Let me tell yall about Shakita in the Tire department..She is amazing!!! She was very professional and patient with me! She helped with the process of getting me immediate service for my vehicle. I’m so thankful for her helping me today! Thank you Shakita!”
“Based on my personal experience today, Ms Abbie assisted me in a professional and courteous manner. She was personable and knowledgeable about the products. She's truly an asset to Tmobile who deserves to be recognized before her peers and also a pay raise, lol.”
“Today I added this new metro line and as always here very good attention and good service I hope to be with them for a longer time. Thanks to sta.Evelyn who, as always, helped me”
10AM - 7PM
5445 Annapolis Rd #1, Bladensburg
Electronics
“And a half stars. I called on Saturday after 12 and was done after having speakers replaced an an external XM tuner installed. My GM radio has a defect and has to be replaced. English is they're 2nd language but make the effort they're more than worth. Under $400 tax included. They only lose a star because the bathroom is out of service and no posted wifi info and no I didn't ask. I love these guys and will be back to have my radio replaced with an OEM used one. Parking is difficult but as I pulled up about to park they waved me in.”
10AM - 8PM
8903 Woodyard Rd, Clinton
Electronics
“I was lured away from T-Mobile (my cellphone provider for six years) by a “can’t-miss” deal from AT&T. But what followed was a complete nightmare. I end up returning their phone and going back to T-Mobile. My good fortunate began with Jeff, an Account Expert (based near Richmond, VA, I believe). From the very first call, Jeff helped me decide on the right phone — no sales pressure, no upselling, just honest, informed guidance.
When I went to the store to pick up my phone, I met Rocky — one of the nicest guys I've ever met, and bilingual. I had lots of questions and he answered them all with patience and respect. Not once did he make me feel like a burden for being curious.
This review took me a little time to write because I wanted to get through the full experience: transferring my data, sending the old phone back, and making sure everything was working as it should. The only hiccup was how complicated it was to transfer some of my accounts, but that was from having to deal directly with the businesses themselves. Thankfully, I got 30 days to return the old phone under the promotion, and not two weeks as some reps had mistakenly suggest, which made me a bit anxious about getting the transfers done in time. But other than that, the process was virtually seamless. I am glad I stuck with T-Mobile.”
“Kennedy was a god send I’m so grateful for her. I appreciate how patient and supportive with the transition from one phone to the other. If you need to get a new phone or new tech please visit Ms. Kennedy she’s the best”
“I absolutely love Brandon he greeted me upon entry and gave me outstanding service 10/10 very knowledgeable about the phone I purchased and very helpful and nice I recommend this metro pcs I love it”
“Ms. Frances provided world-class service during my visit. She was very pleasant, informative and professional. She is an asset to this store, as well as the Cricket brand as a whole. Thanks ?.
5 Stars all the way!”
10AM - 8PM
5620 Kenilworth Ave, Riverdale Park
Electronics
“I want to appreciate the customer service of Mr. Raul, Miss. Rosa and Miss. Leslye they provided me great services. I would surely refer Cricket to my friends and family.”
“Great store… but like so many other retailers right now, not enough cashiers.
Long lines later in the evening and the self-checkout wasn’t available for some reason.
It’s a real reason not to go to the physical store, which is a loss for the company because I spend so much more impulsively in the store later in the evening after a not-so-great day at work when I want to make myself feel a little happier!!!”
“My wife and I hired them for a festival a while back. We loved their services and their products. We got the whole package. Two moon bounce, hot dog, pop corn machine and cotton candy machine for great price! They hired early to set up. They were very professional. They communicated well with us prior to purchasing explaining all the permits and safety requirements. They were very informative with sharing info on the city policy in regards to street vendors. I high recommend them for festivals, partys or just for fun!! You won't be disappointed that's for sure!”
“I just have got to share my experiences at this cricket with a worker his name is Donny Seto. He is an outstanding man, I really appreciate him without him there is no cricket store, he amazes me the way he takes good care of all his customers and no one leaves that store unhappy, he makes sure everyone is happy before they leave the store and he has alot of patience. This is the best people person ever so come to this store to buy all your phones, chargers, headset and so on, I promise you won't regret it, you will get the best service ever again his name is Donny Seto.”
“I love going to my neighborhood Gamestop. The woman behind the counter greeted me as soon as I walked in and was super friendly and very knowledgeable of everything I asked about”
“Absolutely OUTSTANDING customer service. They acknowledge you as soon as you enter the store. No hassles. They are helpful and seek ways to find solutions. Took care of my non working phone and hooked me up with a new one with discounts in less than 15 minutes! Great staff.”
Open 24 hours
2129 Defense Hwy, Crofton
Electronics
“This 7-Eleven on Crofton is a true neighborhood convenience store, family-run with a friendly and welcoming atmosphere. The staff is always cheerful, and I’ve never walked in without being greeted. They offer excellent food choices, including fresh options, and the store is always clean. They consistently have great rewards and deals, making it a go-to spot for quick stops. Highly recommend this location for both the service and selection!”
10AM - 8PM
7461 Annapolis Rd, New Carrollton
Electronics
“This is the cleanest store I have been to, and the first to actually offer me a phone that seems to be fit for me, Mario was honestly the best he made sure all my stuff was transfered. I came to pay my bill and he got to telling me about the new phones they have and I went and got it! He's probably the best rep cricket has.”
“Allan and Josh were amazing.They were next level with everything. Today I should have purchased a gaming system where the store and its staff would've received sales credit, instead I had to replace a controller for the 5th time due to THE SAME manufacturer's defect. SHAME ON SONY FOR THIS SCAM! GREAT WORK to Gamestop!! This was a birthday gift that I'm replacing AGAIN for years now the same exact item. I should be celebrating today,but I feel completely SCAMMED by SONY and i should because i wasted money. Gamestop and it's staff today should be recognized for their great work.”
“Ashley has excellent customer service ,very professional!! Go to cricket at greenbelt for help. After the ghetto Silver Hill, District Heights store took $92 from my son account created a new account that wasn't needed, because I have 3 lines one belongs to him. His phone broke iPhone, he took a iPhone 6 in, instead of her swapping the sim cards. Poor customer service. Thanks Ms. Ashley you're an example of excellent customer service.”
“The associate Jasmine at the location - 9101 Alaking Ct Ste 200 Capitol Heights, MD 20743 United States - Is absolutely amazing! She took her time to go above and beyond with helping me start service, pick a phone, and transfer my former phone info to my current phone! She also did something I personally appreciated- when it was time for me to enter my social security information and Apple password she turned the computer/device to me and then she turned away until I was done entering my personal information!!! This was a major reason my visit was so much more enjoyable. Jasmine made me feel comfortable and that T-mobile is a trustworthy company with trustworthy and knowledgeable associates. An associate in Verizon failed to show that same privacy just minutes before my visit to T-Mobile, and until Jasmine displayed that awesome token of respect I hadn't even noticed! Great job Jas! Stay amazing!”
“Awesome customer service! I highly recommend the manager here.
I had a problem the customer service number could not resolve and, after coming in and explaining my situation, she knew what to do and helped me resolve the issue. Thanks again so much!”
Open 24 hours
5315 Water St, Upper Marlboro
Electronics
“Best 7-11 in the State, as far as I'm concerned. They have about everything you could ask for, even items I didn't expect. The self-serve hot food is their best feature.”
“Large target not a super one. Clean aisles and it’s connected to the mall. They have plenty of car pick up spots. Starbucks is inside and everything was in stock”
“My Customer Service experience
Hazel (DM is David), on Marlboro Pike last week, assisted me with phone lock on going events (days apart). Ms. Hazel was courteous, patient and possessed excellent product knowledge.
Ms. Hazel is the type of customer service personnel that endear a customers to a company.
And, if Metro by T-mobile were not merging with T-mobile, I would have stayed because of the exceptional customers service I received from Ms. Hazel and the many years of reliable cellphone service provided by Metro byT-mobile.”
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“DMV Computerman Electronic Shop is phenomenal. The customer service was outstanding. I needed a new battery and motherboard for my computer, and they also replaced my keyboard without me even asking, which I am incredibly thankful for.
Due to the complexity of the repairs, they had my computer for longer than expected. Understanding my reliance on the computer for my business, they kindly provided me with a loaner computer. This thoughtful gesture really helped me continue my work without interruption.
However, the replacement of the motherboard resulted in the loss of VERY IMPORTANT FILES that were not backed up to my iCloud Drive, which I am devastated about because that was a month's worth of work. Additionally, I encountered an issue with placing files on my desktop after the repair.
My only suggestion for the shop is to ensure customers back up their files in front of the technicians, just in case there are any issues with their current backup processes.
Despite this setback, I still highly recommend DMV Computerman Electronic Shop for their excellent service and dedication to customer satisfaction.”