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“Tanisha is an amazing sales rep! She helped me get a IPad for my daughter under a great promotion and also informed me that T-Mobile WiFi is in my area now. I left with a WiFi box and a IPad! Thanks again”
“Went in for a data transfer while working with the first rep she walked away from me to take a phone call. Never gave me her name but the manager and Rel were kind. Thank you guys for helping me complete my transfer!”
““Travis G. was an amazing Senior Mobile Expert at store #4SCD. He truly saved us and went above and beyond to help. His customer service was excellent, and he definitely deserves a vacation and bonuses! Thank you so much!””
“I had Britney come out and help me today with the wifi router she was so sweet and nice and she was able to the job so quickly. She also helped me understand the wifi and answered all my questions. Company should be lucky to have her.”
“I was so grateful of the customer rep. I had was Mr. Terrence, he was very knowledgeable, and patience. I was very satisfied when I left out of the store. Again Thank you Terrence”
“The young man was very helpful and professional. He helped me with a question that I had with my phone that wasn't related to the service and I appreciate him taking the time to do so.”
“Just went to pick up t mobile blanket. When i arrived man asked what i wanted. He could have handed me bag with blanket on the counter. He didn’t. A lady asked could she assist. I told her i was there for blanket. She went took bag off the counter. Marked item as received. I went on my way.”
“S/o to Stephen for assisting me with my devices! I really appreciate the great service as I was switching devices because I lost my phone. I ended getting an Apple Watch but didn’t get the one I wanted. Stephen reached out to me later during the week after hunting the one I wanted down. Really appreciate him going above and beyond and keeping me in mind!”
“Messi assisted me today at the central ave location. He answered all questions professionally and has great customer service. Ask for him when you need assistance at this location.”
“Great customer service. Donald took amazing care of us and was very professional. He should definitely be in charge of customer relations! Made us feel like family!”
“Shawee and Austin were lifesavers with my business account after several attempts with customer care. Not only were they knowledgeable, but they were also patient—and even fun—during a very stressful situation. Shawee, in particular, stands out for her strong grasp of grammar and communication, as well as her leadership, which is not often found in DC stores.”
“I am writing this note to extend my appreciation and great customer satisfaction I receive on an ongoing basis from one of your employees by the name of Eryka.
Every time I stop by by your business branch here at Hyattsville mall, PG county she looks after the challenges I am confronted with. What makes her different and special is in light of the fact that I am a senior citizen. The patience, calmness, and understanding she showsis superb. She is a wonderful human being endowed with technical and human skills.
Thanking you in advance for hiring employees of skills and gifted in handling customers of different age groups.”
“Great Experience great service no attitudes everybody friendly it took some time cause I upgraded from the 11 pro max to 17 pro max but DJ and his team work good together to get me what I want. This location is my new favorite T mobile store in the whole DMV area. DJ is a hell of employee S/O too him”
“I received excellent customer service at this Verizon store. Every team member involved in my business > consumer transfer was calm, patient, assured and knowledgeable. They provided ultimate follow through to ensure my request was resolved, even though there was some complexity. The whole vibe in there is one of calmness and an interest in helping customers and taking care of business efficiently.”
“Great Service, Excellent Team!
This internet provider offers great service and truly excellent customer care. Krista and Oscar went above and beyond to solve our technical query and ensuring we were completely squared away. Their patience, knowledge, and dedication were outstanding. If you want reliable internet and top tier support, use them for your business!”
“My experience at T-Mobile with Jennifer was great! She was so sweet and helpful with all my decisions, and I really appreciate the patience she had with me. She made the process quick and easy. Thank you, Jennifer! ?”
“Ms. Joy was very nice to me. I was stressing over my phone not charging and she jumped right into action and helped me out. My wait time was less than 15 minutes and customer service was awesome”
“Christian was an immaculate representative very respectful and straight to the point. Came with broken broken phone and got me on a nice deal with the S26 that I couldn't turn down. Well be coming here from now on.”
“Always have a great experience with this team! Never a crazy wait time even if they are super busy. Yonathon helped me today and he was so charming and helpful! :) made it a breeze”
“I came in hoping I wouldn't spend so much and asked so many questions, the young lady with the red glasses had patience with me and I'll be visiting again just to look for her! Thank you luna”
“Shut out too Robert Lozado real customer friendly, know how to keep a conversation going while making sure customer is satisfied with their transaction... keep doing...”
“My mom and I visited this location as she needed a new remote control. We were greeted immediately by Jorge, who attempted to find a replacement. He couldn't, as her equipment was outdated. After a short wait, we were then assisted by Prince. Prince took the time to explain the updated equipment and how to connect everything. He then took the time to help my mom setup her online account. The entire customer experience was excellent from beginning to end!”
8:00 AM - 7:00 PM
9609 Annapolis Rd, Lanham
Internet Service Providers
“My Comcast tech today was the best Comcast tech that has ever done work for me. Mr. Arthur S. I have never had a tech take his time and show and explain to me the equipment and product like he did. Mr Arthur was very detail and extremely friendly. He did an installation at my house today. He took his time doing the work, didn’t rush and made everything he did look neat. He even went above and beyond. I have a wasp and bee problem on my house and he took the time to spray the wasp and seal the holes they created. If I could give more stars on this review I would. This definitely proves that there are people that still give excellent customer service along with their work. Thank you Mr. Arthur S for a job well done. Comcast is lucky to have an amazing employee like you.”
“I wanna thank the T-Mobile team for helping me with my Internet service and help me lower my Internet bill. The team was very resourceful and took their time to go over my questions and concerns about my bill I receive excellent customer service and I just wanted to thank them”
“Adan R. (who I believe is a store manager) at this location was extremely helpful, polite, knowledgeable, and patient. He helped us resolve a very complicated issue that we had spoken about with 4 other Verizon reps with no resolution before. Resolving the issue required multiple steps over multiple weeks, and Adan made sure to follow up throughout that whole period, consistently explaining what was happening and what he was doing and being very responsive and patient with our questions. I can't emphasize enough how grateful we are to Adan for his help and follow through”
“I arrived 15 minutes before close after phone support transferred the wrong number in my family plan to a new phone, causing both phones to stop working. Despite being busy, the manager immediately got a brief description of our issue, assured us that it should be easy to fix, and got us checked in. He stayed late to help us and had both phones working with the correct numbers in about 10 minutes.”
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“I like this Boost Store very much. I bought My Samsung Galaxy A16 5G from that store. I switched my service and got the phone free.Service was excellent and quicker. The guy work there , is very nice and professional. I,m satisfied.”