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8:30AM - 7:30PM
3500 East-West Hwy Ste 1418, Hyattsville
Shipping Centers
“I am moving to a new place and didn’t have tape yet. I brought my open box for shipping returns. They taped it for free! Didn’t say boo about it. Friendly service.
This is compared to when I went to FedEx out west last year and USPS back in another state on a short trip they each had me buy a roll both times. I was expecting the same here but was pleasantly surprised. I think I’ll stick with UPS if they continue to differentiate themselves positively.”
“The service at this location is always superb. The staff are very friendly and they work very efficiently. I am especially pleased with the service Ama provides. She always smiles and is very welcoming.”
“The UPS Store at Wharf is the best! I had a very important and large proposal that needed to be printed and bound. Mohammed went above and beyond to make sure the final version looked its best. Highly recommend this location.”
“⭐⭐⭐⭐⭐ 5-Star Review for Logistique LLC
I am beyond impressed with Logistique LLC and their exceptional international shipping services. Shipping goods to Africa can sometimes be unpredictable, but this company has completely changed my experience.
From start to finish, they handled my shipment with care, professionalism, and speed. My goods arrived intact, well-packaged, and faster than I expected. No delays, no damage just excellent service!
What stood out the most was their polite and responsive customer service team. Every question I had was answered with patience and clarity. They made the whole process smooth and stress-free.
If you’re looking for a reliable, trustworthy, and efficient shipping company, especially for deliveries to Africa, Logistique LLC is the one to trust. I’ll definitely be using their services again!”
“The best UPS store I've been to in the whole DMV Mariah and V are so friendly so nice and so helpful every single time. overall the best experience This is the type of customer service you want everyday. kudos to them, they work really hard. if I could give him a hundred stars, I would because it never fails every time I go there they're always willing to help. get these girls a RAISE!!!!”
“Can’t say enough about the staff here. Always incredibly pleasant, very efficient, and even willing to help me unload boxes from my vehicle. The kind of place that makes it a pleasure to have to mail something.”
“I never thought I'd write a review of a UPS Store but here we are. The service in the L Street store is always outstanding: quick, friendly and helpful. Shipping items can be a bit of a pain but the team in this store always takes of everything, from packing to getting you the best shipping rates for your needs. And everyone is friendly, funny, and helpful without ever being solicitous or scripted. Just genuine great service.”
“PJ and Beth might be the greatest two people to have ever graced a UPS store
I was expecting to be stressed with everything, but PJ was so knowledgeable about what to do. Highly recommend”
“Absolutely Loveeeee this location, The lady Yolanda is amazing, I was having so much trouble at the self service kiosk while returning an amazon package and without me even having to ask, she came right over after assisting her customer. She is also nice and patient every single time I go in.”
“This place is wonderful. I send all my Amazon returns from here and get all my notary services done here. Very helpful resource to have nearby and the staff are so professional.
I am glad to have this location in my neighborhood.”
“Femi and team are awesome! I came to the store at.5pm on a Saturday and they were closed, Femi was sitting in his car getting ready to go.He recognized me and got out of his car, open the doors, signed on his computer, and accepted my package. Keep in mind the store closed at 4.30pm.
When you talk about excellent service you get exactly that at Post Net . THANK YOU, FEMI you are amazing!”
“Johanna, JJ Metcho, and the other employees were very kind and helpful during my need of service. They took the time to explain the process. They put extra care to my belonging as they picked it up from my home to the Cargo box. I am very much appreciative of their service and care. I would highly recommend ??”
“I use this location pretty often. Leonard helped with last minute shipments I needed to get out on a Friday for arrival on Saturday back in September. Most of the shipments made it, 2 were delayed (no fault of the store). The store team helped me sort out a partial refund.”
“Had to pick up some Amazon packages and thought I'd gotten everything, one of the employees ran me down like half a block away outside on one of the hottest days of the year to make sure I got another package. Way above and beyond expectations.”
“Shamara is a miracle worker. Assisted me quickly and easily while helping her colleague. So nice to have someone who blesses you. Thank you Shamara I hope they give you a raise or something! You deserve it. Multitasking queen!”
“I had an amazing experience at this location and they were super helpful specially Juno he was such a nice guy and very helpful, super kind and patient. He had experience with everything. He made everything so smooth and easy with a smile . I highly recommend this place. My husband and I were happy and satisfied and I was impressed . Thank you so much for helping me fishing my paperwork and got everything done. I appreciate it.”
“This is my go to FedEx. They never disappoint with their amazing service. I normally just go here to ship but had to go in and print some documents today. I was provided with great hospitality and each staff member that helped me always went the extra mile. I will definitely continue to utilize their services.”
“I want to give a big shout out to Maxwell, the store manager on duty, and the entire team at the Eastern Market FedEx Kinko’s for their outstanding operations and top-tier customer service.
I had an urgent overnight express delivery that was critical: one of my grant recipients was at risk of losing a sale on a property due to previous failed delivery attempts via certified mail and even FedEx at two other locations. I was starting to worry about how this reflected on me professionally, and it felt like the situation was spiraling out of control and worse yet, the sale would fall through due to the mail and courier services..
Thankfully, Diamond at the Federal Center SW FedEx location referred me to this Eastern Market location, letting me know it had a late pickup, was Metro-accessible, and open late. From the moment I walked in, I was impressed. I used to live in this neighborhood and don’t remember operations running this smoothly at this location. The store was busy but clean and organized, and the staff were all actively helping customers with patience and professionalism. Maxwell immediately listened to my situation, reassured me, and sprang into action. He asked a colleague to hold the night’s express shipment just a bit longer to include my package. He made sure it would go out that night and guaranteed next-day delivery by 5 PM. Maxwell even helped me photograph the tracking number, receipt, and documentation so I had everything on hand before I rushed back to the Metro to make it to my son’s aftercare pickup in Virginia.
By the time I got home and checked tracking, my package was already showing movement with an ETA of 9:30 AM–1:30 PM, well ahead of the deadline and truly exceeding expectations. Most of the time, I’m lucky if tracking even updates by the next day, but this was seamless. Thanks to Maxwell’s quick thinking and leadership, I was able to repair a professional relationship and uphold my commitment to my grant recipient. This is what true customer service looks like, and why I will be returning to this location again and again, and recommending it to colleagues.”
“They take care of all your printing and shipping needs. Yorky is amazing Retail Associate. Yorky has Wonderful people skills with the knowledge to solve your printing and shipping needs. Yorky is an asset to the location and FedEx! Please find way to promote this young person to manager and beyond. Yorky has a bright future.”
“The Parcel ETC in Hillandale has been a blessing to me. I have been coming there for years. The gentleman that runs it always so pleasant and always greets you with a smile. I tell all my friends and family to go there. Many many Thanks!!!”
“Henry, the Manager, was so very helpful, professional and knowledgeable. It was a joy to see that GOOD CUSTOMER SERVICE does still exist. Thank you so very much !!”
“KTG shipping provides exceptional service every week when I use their services. From the moment I book my shipment until its timely delivery, every step is always handled with utmost professionalism and efficiency.
The KTG team provides clear and consistent communication, ensuring I am updated throughout the process. The packaging is always secure, and my goods arrive in perfect condition, even ahead of the expected schedule. This level of reliability and care in handling shipments is truly commendable.
I am particularly impressed with the customer service team, who are always courteous and responsive to my inquiries. It’s rare to find such dedication and attention to detail in logistics services today.
Thank you for your outstanding service. I look forward to continuing our business relationship and will highly recommend KTG Shipping to others.”
“This place is so convenient for me and my family. They make many services quick and easy, always with a smile. I'm lucky I can walk over from my home office, but I think it's worth a drive.”
“I want to give a huge shout out to Diamond at FedEx Kinko’s at Federal Center SW in DC for going above and beyond to make sure my next-day express package actually arrived next day.
I was in a serious bind: my agency’s mailroom had already tried and failed to send this notarized package multiple times, and I had personally sent it twice from another FedEx location, only to have it returned both times as undeliverable (the mailman in the small town in Texas went as far as to call me personally). The organization I was working with was about to lose a sale if I couldn’t get this paperwork delivered ASAP.
Diamond immediately understood the urgency. She explained the timing of the day’s last pickup, the projected delivery times for different scenarios, and what would happen if I waited until the next morning. When I told her it was time-sensitive and needed to be delivered today, she didn’t just shrug, she got to work.
Diamond personally called multiple FedEx locations—K St. NE, Eastern Market, and two in Alexandria—to find one that could still get my package out in time and fit with my schedule so I could still pick up my son from aftercare. Thanks to her help, I was able to metro to Eastern Market, drop off my package, and by the time I was home, I already had tracking updates and an estimated delivery window.
Diamond was compassionate, a true problem-solver, and an outstanding example of customer service in action. She didn’t have to help me the way she did, but she did and I’m so grateful. In this environment and economy, you can't afford to lose a sale or have bad customer experience. FedEx Kinkos is lucky to have her and because of her, I will be a returning customer!”
“Thank you Sarah and Gloria (The Store Manager) have been really very helpful ! And guided me along which poster size would suit me well, especially within my budget ? Always had a smile ? on their face !”
“Went to get a couple small things laminated. They asked if I would want to have them done in a single piece and then cut them separately since it would be cheaper. They even showed me how to use their paper cuter to make sure I wouldn't cut too close and damage the lamination. They were very kind, friendly, and showed excellent customer service. Thank you!”
“This UPSAPL, is GREAT I was able to drop my box Amoudou the Manager took care of me and winoset was great helping me with my m.o.thankyou both so much made my evening...?( sorry about the mis spell of names)”
“Adeise is a fabulous employee here, very kind, quick, and knowledgeable!
This is a really busy location and the line is always long, but they’re so quick, you’re only standing in line for a few moments and they’re very full staffed! Great employees”
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“Laparkan receptionist is awesome, she was very helpful assisting me with shipping barrels to Barbados 8/22/2018. Wonderful personality every time I called, her voice spoke with happiness and laughter. Thank you so much!! ??”