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“I attempted to return an unworned item, and i would have accepted a gift card. However, it was beyond the timeframe based on the stores policy. Nordstrom Rack would not take it back. I was a little disappointed.”
“Going out of state for a job interview and I needed a pair of boots at the last minute. Pablo let me try on four different pairs until I found one that fit exactly how I wanted. He was super polite and professional. He even let my stepdad try the scanner to see what his feet size were. I got a great pair of boots same day.”
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
“The Team Helped Solve A Major Delima. I ordered a pair of shoes for my daughter ?? that she really wanted thru this store. Brandon G. was very helpful in the process. Shoes arrived at my house 5 days later, I open the box and to my surprise it’s only one shoe in the box lol. I called the store London answered and when I told her the debacle she laughed with me and told me come to the store. I get there, her Brandon and Erik assist me with locating a store that has the shoe in stock or place another order. Brandon and Erik were on their phone calling stores they found the store in which the order actually came from. Within 10 mins Eric the other location answered and told them to let me know I could come and get the other shoe.
Excellent Customer Service
One Smashmellow Purple Puma Dad”