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“I am extremely satisfied with the customer service. Jaheim helped me every step of the way to find my true size. He was very friendly, professional, and patient throughout the process. Excellent customer service—I truly appreciate his help!”
“Had an amazing experience at Champs Sports! I went in to shop for shoes for my daughter and myself, and Ms. Kiara truly went above and beyond. She was incredibly friendly, professional, and attentive from start to finish. She took her time to make sure we found exactly what we needed and made the whole process smooth and enjoyable. Excellent customer service—thank you, Ms. Kiara!”
“Customer service was excellent but nobody answers the phone at this store. It was a pair of shoes online that said was available at this store in my size but I wanted to call and make sure before I made an hour drive. Took a risk past friday and it was there and all is good.”
“⭐ Ten Star Service From Pabel at Foot Locker Store 25027
I visited Foot Locker at the Mall at Prince George’s today, and I want to recognize an associate named Pabel (P A B E L), also known as “P.” His customer service was outstanding from start to finish.
As soon as I walked into the store, he greeted me from across the room and approached me with a professional and welcoming attitude. He was very attentive, knowledgeable about the products, and took the time to show me what was new and what was coming soon. I mentioned that it had been a while since I’d been shoe shopping, and he made sure I was completely up to speed on the latest releases and options.
To be honest, I had stepped away from Foot Locker for a while because the customer service didn’t feel as strong in recent years. Some associates in the past didn’t seem very interested in helping. But today changed everything. Pabell reminded me what great service looks like. He was engaged, alert, and genuinely cared about helping me find what I needed. His professionalism and energy made the experience enjoyable and memorable.
There are a lot of competitors in this mall, but employees like P are the reason customers choose to stay loyal. Management and corporate need to know that they have a true standout on their team. This is the kind of employee who deserves recognition, a promotion, and the opportunity to train others. Because of him, I will continue to shop specifically at Foot Locker Store 25027 and look forward to being helped by him again.
Foot Locker, thank you for hiring someone who truly represents the brand with pride. If I could give ten stars, I would.”
“I really like this place. Always get the same shoes from amazon or somewhere else there. It's not too expensive, friendly employees, always make sure u get what u want.”
“Great customer service by Jennifer. She is very attentive to my needs as I am buying for family members. She is very pacient while we figure out everyones shoes size and let's us know if the shoe tend to run bigger or samller. I've had the pleasure of being helped by her twice and each time she has a smile on her face while I try every shoe on in the store.”
“Prices were decent however they need to get their air fixed so I’m taking away one star for that. Long lines but the cashiers are doing the best they can. Polo shirts are $4.99 skirts and skorts are around $9.99-16.99 and long pants are ranged from $13.99 and up. They also have long sleeves and discounted items for 50 percent off.”
“I purchased a pair of shoes online at the beginning of quarantine and they were too small. I wanted to return them because paying for shipping made no sense for a self proclaimed cheapskate. I was happy to see they were limiting the store to 60 people and practicing physical distancing. The staff had on gloves and masks and they have partitions up. Also, they gave me a return to my card and not a credit which made me very happy. Delightful experience. I still do most of my shopping online but it's nice to know that if I need to go in the store that I can feel safe.”
“I came into the store on Black Friday. A young gentleman named Brandon greeted my family
as soon we walk-in and quickly assisted us. No other store was available to give us a warm welcome. While it was extremely busy in the store I ever had such a great experience buying clothes and shoes until he knew what to do down to product knowledge and prices on top of his head, even with him helping other customers at the same time while assisting my family needs down to a outfit. I never wrote a review about anybody before but he’s a very polite & patient young man and will go far in life. I appreciate your time and efforts !”
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“Staff very friendly and helpful. Store is clean and associates assisted me with my selections. The cashier was the friendliest and really made my shopping experience great! She made additional suggestions and even told me about sale items that were close to the register. The store is stocked well with different sizes. The sale section had plenty of options to choose from. I would definitely shop here again!”