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“I am extremely satisfied with the customer service. Jaheim helped me every step of the way to find my true size. He was very friendly, professional, and patient throughout the process. Excellent customer service—I truly appreciate his help!”
“London at the PG Mall was amazing!! She helped me purchased some shoes for my upcoming vendor event. She was very knowledgeable and provided excellent customer service. I bought two pair of shoes because of her lol. These Hoka shoes feel amazing.”
“Best Champs I’ve been to in the DMV. Outstanding deals on Nike Runners, soccer jerseys, and a great up to date selection. Also, the staff are also seasoned sneaker heads, and actually know about sneakers and trends and can help you out. I make the trip to this mall for the sneaker stores. Highly recommended.”
“Prices were decent however they need to get their air fixed so I’m taking away one star for that. Long lines but the cashiers are doing the best they can. Polo shirts are $4.99 skirts and skorts are around $9.99-16.99 and long pants are ranged from $13.99 and up. They also have long sleeves and discounted items for 50 percent off.”
“I really like this place. Always get the same shoes from amazon or somewhere else there. It's not too expensive, friendly employees, always make sure u get what u want.”
“I purchased a pair of shoes online at the beginning of quarantine and they were too small. I wanted to return them because paying for shipping made no sense for a self proclaimed cheapskate. I was happy to see they were limiting the store to 60 people and practicing physical distancing. The staff had on gloves and masks and they have partitions up. Also, they gave me a return to my card and not a credit which made me very happy. Delightful experience. I still do most of my shopping online but it's nice to know that if I need to go in the store that I can feel safe.”
“Great customer service by Jennifer. She is very attentive to my needs as I am buying for family members. She is very pacient while we figure out everyones shoes size and let's us know if the shoe tend to run bigger or samller. I've had the pleasure of being helped by her twice and each time she has a smile on her face while I try every shoe on in the store.”
“Customer service was excellent but nobody answers the phone at this store. It was a pair of shoes online that said was available at this store in my size but I wanted to call and make sure before I made an hour drive. Took a risk past friday and it was there and all is good.”
“I went to another Macy's finishline and they gave me the run around on doin a return so I left and came here and Tevin helped me out and we found a different and better shoe for what I needed I really appreciate the help from Tevin once again Thank you so much.”
“I came into the store on Black Friday. A young gentleman named Brandon greeted my family
as soon we walk-in and quickly assisted us. No other store was available to give us a warm welcome. While it was extremely busy in the store I ever had such a great experience buying clothes and shoes until he knew what to do down to product knowledge and prices on top of his head, even with him helping other customers at the same time while assisting my family needs down to a outfit. I never wrote a review about anybody before but he’s a very polite & patient young man and will go far in life. I appreciate your time and efforts !”
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“Staff very friendly and helpful. Store is clean and associates assisted me with my selections. The cashier was the friendliest and really made my shopping experience great! She made additional suggestions and even told me about sale items that were close to the register. The store is stocked well with different sizes. The sale section had plenty of options to choose from. I would definitely shop here again!”