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“Omg! Jessica at college park was a fill in for today and far beyond helpful on my storage journey she was able to connect me with Rachel at fort meade location the pricing is very affordable very comfortable location. I would absolutely recommend that these young ladies get a promotion for outstanding customer service!!!!!!!!”
“I had such a great experience at Public Storage thanks to Imani. She was super friendly, welcoming, and made everything really easy to understand. Renting a storage unit can sometimes feel stressful, but she broke everything down step by step and answered all my questions without rushing me. You can tell she actually cares about helping people, and that made the whole process way smoother than I expected. Honestly, customer service like that is rare these days, and I really appreciate how patient and professional she was.”
“The customer service was on point, Really knowledgeable and helpful about the best sized unit. I would recommend public storage in that regard for having quality service.”
“Martha was great. Her customer service e was exceptional and a credit to Publc Storage while working alone on a Saturday when it got very busy. She deserves a 10 star rating.”
“Brandi the property manager at the Bowie street location in Laurel was awesome. She really was professional and accommodating with my storage move in! Please don't go anywhere else for storage except Bowie! Thanks Brandi!”
“First time customer renting space Brittany G was helpful , showed how to operate the lock, how to operate gate and explained about how to take off insurance that my storage did not need.”
“Just want to thank Brittany for helping me pick out my unit and made me happy and feel at home. This place smells great and looks great. you can tell she works hard. Thank you again Brittany”
“We highly recommend this moving company. They worked with us to provide competitive pricing and were very careful in both packing and moving our 4 bedrooms (including a piano) from MD to VA. While careful, they were also very efficient, coming in slightly under the estimated hours. Additionally, my wife was 36 weeks pregnant, and all of the movers were so kind, volunteering to help her beyond what they were contracted to move. Lastly, the owner reached out to us personally within an hour over the weekend when we reached out about a billing question. In all ways, they very much eased the extreme stress that a move always is!”
“Fantastic rental check in experience with Chris and Kevin. Facility is clean and well maintained, questions were answered quickly, and I feel better knowing that there are people on site to support customers and oversee the property; much better than an automated system.”
“I give this storage place five stars! I was a customer from winter 2022, up until now end of summer 2025. Very competitive prices first of all. And the staff there handled me with such respect and professionalism from the time i first rented the storage unit, up until clearing it out. Definitely recommend route one self storage.”
“We've been using Freestate, in Laurel, for a number of years...through numerous moves and temporary downsizing. Richard and Niki are very personable and attentive to our needs.”
“The best U-Haul rental experience I have ever had!! I strongly recommend this place!! The check-in was very smooth and professional. We got our truck, and it was nice and clean. He explained everything to us and helped us connect the trailer. We had to come back multiple times, and each time he was so patient with us and helped us solve our problems. I really really appreciate all his help!! Wonderful experience!!”
“I stored my 21ft camper trailer at Academy for 8 months. Their rate was much better than other storage facilities in the area. This is a secure and clean facility. 24/7 access. John was very helpful and professional. Billing and paperwork was a breeze. I would highly recommend this business if you have vehicle storage needs in the central Maryland area.”
“Outstanding! I went for an unscheduled pre-check and Jerome checked my F150 and Jerome spent time using the system ensuring it would pull a Dolly with a Corolla on it and how it all worked. He put a quote in the system for me and they'll ensure everything is setup on their lot before I take off for the west coast.”
9:30AM - 6PM
13303 Baltimore Ave, Laurel
Self Storage
“Had my storage for about a year. Clean facilities. I didn't see rodent droppings so that's a plus. It's a little older facilities but secure and clean. Anwar and Mr. Lee were good.”
“I had a trail hitch installed on my Toyota Rav 4 this week and it went better than expected from some of the negative comments. I was able to sign up on line and add all the options and an install date. The day before my hitch install I received a call just to verify the time. I dropped the SUV off and a few hours later got a call saying it was done. The hitch looks great. When I went to pick up my SUV the clerk was super friendly and handed me the keys. No paperwork since I had done everything on line. This was my 3rd time over the years using their trail hitch service and each time I was very satisfied !”
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“This is a really great storage place. It's clean, we'll-run, safe, and conveniently located if like me you are a civil servant. The staff is friendly and helpful, and the sign up and payment process couldn't be easier or more painless! 10/10 recommend.”