Banks in Linthicum Heights, MD

“I just went into the NGFCU website. I do this several times a week and it has drastically changed and NOT for the better. Now if I wanted to see everyone's accounts I have to toggle between three (3) pages of screens. Why are ALL these options now on the main screen when I look instead of segregated! THIS IS WAY, WAY TOO BUSY!!! I understand change and usually, I find pros and cons. I can find no pros to this change. Further, I snip and clip the transactions into a document electronically for future reference and mark notations next to the transaction line items regarding what was purchased and/or why money was deposited or transferred. Further, now there is tons and tons of unnecessary white space spreading these transactions down multiple screen pages. If I want to print the newly captured line item transactions (which previously were in straight lines right under each other) I now have to waste two (2) to three (3) times the paper and printer ink! Is the credit union in cahoots with the printer suppliers? This new website is an extremely backwards step and is detrimental to productivity as well as costly to the consumer from a printing aspect and printing supplies aren't cheap! I have been with the credit union since I started work in the area for many, many, many years ago. My mother had accounts there when I was a child and I have now worked for my company for 40+ years with an account there. I have gone through many revamps and upgrades through the years. I have never had one that I absolutely disliked the way I do this one! What a sad day for website updates!!!!!!”

“My wife and I have become somewhat regulars to the bank over the last year or so due to numerous reasons, and because of that we've spent a lot of time interacting with the staff here. All I can say is that all of the staff here have been helpful, polite and friendly to us with each and every visit. I understand most people will only leave a review for a bank when they've had a negative experience, legitimate or otherwise, but for us, we have nothing negative to say. The staff are extremely professional and hard-working, and we appreciate their help when we need it.”