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“It's not the same as a regular FedEx drop ship location. They will take your package ? but they can't look up anything. The gender fluid haired employee was less than helpful. But my packagea arrived two days earlier than expected. So that's a good thing.”
“Elvis and Gilbert did a wonderful job installing my new fridge, which required doors and drawers to be removed to get in the house. They were polite, efficient and fast and showed me how a few things worked on thr fridge before leaving. Great job! ?”
“Singh the owner was very kind and helpful when helping me with my finger prints. I had an appointment but forgot my second form of ID and he kept the store open for me and made sure I was taken care of. Thank you Singh!”
“Quick in and out just dropping off returns. Both employees were already helping customers when I walked in, but I was still greeted and told they would be with me shortly. Even as Abby was helping a gentleman, she apologized for the wait, not that she needed to. I was the only other person in line and had only been there a minute or two. I appreciated her attention and awareness of other customers, though. The other employee was helping a lady who seemed a little confused about her sending options, and Abby was able to give her input to help while still working with her own customer. When it was my turn at the register, she again apologized for the wait and thanked me for my patience. Which, again, it was not a long wait at all. My drop off was a very quick and smooth interaction. Abby was polite and respectful, and it is employees like her that keep me always going back to this UPS location whenever it is an option.”
“Carolyn was amazing. My girlfriend had never mailed anything before and had an emergency shipment containing her sons PS5 controller, which broke 5 days before the warranty expired.. Needless to say she was a bit anxious, but Carolyn’s calm demeanor kept us afloat. Exceptional service!”
“Wow Ghanem Forwarding is such a reliable and affordable company to Transat with, i will proudly recommend them to family and friends.they also have good customer relationship”
“This is my go-to UPS Store in Baltimore. It’s located in the Rotunda, where I go for physical therapy, do banking, buy groceries and pick up desserts. On top of location, however, the associates at the store are always helpful and informative. The wait times are usually very short.”
“Consistently great service! i'm sorry I cannot remember the names of the two women and gentleman who have helped me on my recent visits, but all three were notably accommodating and kind. I want to say one was Amanda... woman working the register on the evening of July 18 if that helps for management. They're all doing an awesome job!I have come to this store for years and have no complaints.”
“Leigh did a great job on our sign! They were extremely punctual and very responsive throughout the entire process. I highly recommend them. Leigh took care of everything for us and stayed on top of all the different proceedings, making the experience smooth and stress-free.”
“UPS Associate Adrian, was very polite, respectful, knowledgeable. She provided a variety of options for the service I needed. The service see provided was off the chart, well beyond the rating of 10”
“The new manager of this location has been so helpful the past few times I have been in! I believe her name is Lexi she is the best. She has turned this place around since a few years ago when i used to come in! Best customer service. Will be making the trip to this store now again because of her.”
“Great service, a major contribution to the neighborhood, and not to mention the convenience! They are courteous and available to answer all questions if any doubt.”
10AM - 4:30PM
1121 Annapolis Rd, Odenton
Shipping Centers
“Current: I've received nothing but excellent service from the gentlemen (and, recently, Laila) who work at the Odenton UPS Store. In fact, I bypass another location and drive well out of my way to get there. As a long-time customer, it is a pleasure to know that my UPS-related needs are addressed well and consistently here.
Previous: I patronize the Odenton UPS location, as the customer service is consistently excellent. Today, I had an Amazon return that was in an awkward, heavy-ish box, and Sariyu not only volunteered to pull it out of the backseat but carried it in herself with no problem! I appreciate going to a business where I can be certain that my requests will be handled in a helpful, efficient, and friendly manner. Will return again and recommend to anyone.”
“Very helpful receptionist ( I think she was ) very knowledgeable and very accommodating. Did not hesitate to move to the next step to get the ball rolling in the sign making process once given the least bit of information.”
“FedEx On-Site -- This location is not listed when you search "Fedex" on Google Maps, but this store provides the FedEx service. The nearby Walgreens would not take FedEx packages larger than their cabinet, but this location said "if It fits through the door we will take it". And you can pull up in the loading zone too. Super happy.
This is my new drop off location.”
“Excellent service! Very professional, friendly, and efficient workers. Very good fast service!
Excellent service! Staff are very professional, nice, and efficient! Great fast service, thank you!”
“I have never received a shipped artwork so carefully and elaborately packaged for safety. And to add to that...affordably priced. Navis is in a league of it's own. NYC needs a NAVIS!”
“Great place to go for your boxes and shipping supplies. They have so many different sizes to choose from including odd sizes. They're really reasonably priced with no minimum and very friendly. You can call or email and tell them what sizes you're looking for.”
“Five starts service with full of respect and appreciation it was the right choice doing business with them they shipped my car across the world and got it without any damage or scratch”
“This staff is fantastic. I’m in almost every week and it takes a special person to deal with consumers returning things who haven’t even taken a second to understand the process. These folks are great, very patient and very thorough. Consumers today are demanding, often unjust, and the staff is a beacon of hope in customer service! Thank you”
“Kaia, Stew, and Haven were so unbelievably helpful and kind. They were the dream team! They were nice even though I stood between them and their ability to go home. Truly excellent service! Thank you all!”
“Wonderful customer service by the printing team, particularly Moussa! He spent quite some time working out several difficulties that came up for a printing job I brought in and went above and beyond with his patience and attention to detail. Thank you!”
“We were desperate. We had a palleted container that needed to be shipped to Columbus, OH. We searched everywhere and found no one to help. Craters and Freighters was suggested so I called!!! OMG!!! Customer service blew me away!!! Before I knew it, a pickup was scheduled and right on time, the truck arrived to pickup our crate!! Their service was exemplary!! It arrived in Ohio in perfect condition and sooner than expected!!! I’m sold on Craters and Freighters!!!!”
“I really enjoy the owner! They know everything about moving, lots and lots of boxes and packing materials and great staff.Go no where else.This is one of the most unique shops in America for this product!!!”
“I have been patronizing this location for the past two years mainly having flyers printed.. I must say , staff has always been professional , very informative and a pleasure in doing business with.”
“I used to work for this company called New Penn and it was a great environment. We all got along as a family and made sure we did our daily jobs. I just so happen to look on Google reviews today and saw that my name was mentioned in one of the reviews. The only name mentioned throughout all of the reviews and they gave me five stars. I really appreciate that Tonya. I will always be a pleasant person to anyone and make sure that I provide excellent costumer service.”
“AIT Worldwide Logistics was awesome to work with for my delivery. I originally had my delivery set up for Friday, and they were able to get me my delivery four days early. The staff was professional, friendly and on time for the delivery window that was given. Highly recommended AIT Worldwide for my next delivery. Thanks!”
“Easy, fast and Phillip was a great help!
I forgot the label I needed to ship, and Phillip kindly assisted me through emailing it to the store.
It was so fast, and so convenient- it totally saved my tail for something I needed mailed quickly!!!
The store was tidy and organized!
Thank you!!!! ☺️”
“Deon worked very hard to ensure I was able to get some music equipment shipped from Baltimore to Houston. He needed some assistance from his Manager; which I was extremely grateful to her for. Bc honestly w/o her Deon may not have been as successful as he was but the two of them just made something that could’ve been difficult very easy for us. We really do appreciate their help and knowledge on how to get our items packed and shipped properly. Deon keep being coachable like u were! You’re going to go far!”
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“I actually went to the FedEx box that is next to this UPS drop box, but the UPS box definitely was there too! Both are outside of the building, which is great because I was there on a Sunday, and the building was locked.”