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“I can't express enough how awesome my experience was at Effe & Co. The pieces are beautiful, the customer service was amazing, and the alterations were quick and perfect! This is a hidden gem where you can find attire and accessories that match perfectly! Thank you all for taking such good care of me. I received so many compliments on my dress and earrings! Unfortunately, I do not see an option to post pics.”
“The store is not the cleanest , but oh my goodness the staff are so kind. My niece is into all this dark stuff, I am not the most knowledgeable of it so I asked for help from the young man chris. oh what a sweet angel, made me spend alot of money but still very sweet and knew exactly how to help me, and everyone else was also very kind. Will definitely return”
“My experience at Spencers, inside the White Marsh Mall is always very nice and pleasant. The store manager and staff are always very warm, and welcoming as soon as I come into the store. They're always asking if you need help with anything while shopping. Recently I had a little concern or issue with my purchase and refund/exchange but the store manager went above and beyond to explain to me my charges when I thought I was being overcharged. She was so patient and understanding when assisting me. She never once got mad or thought that I was irrational and even sympathized with me. I love this Spencers store and will always be their number one customer especially because they have the best graphic tees, dope BOGO sales and the best adult naughty products as well. ?”
“I only didn't love it because of huge line . I stood for a full hour to pay but then it was close to Christmas so that was kind of expected. I love the prices and stuff they got . Nice people working there( just maybe not enuf of them)”
“This place was fantastic! Darien was our consultant and he was absolutely incredible! He worked with us till we got exactly what we needed! And we were able to get our alterations on site with a fast turn around time! I am so glad we went here! Thank you Darien your kindness, support, and knowledge were off the charts amazing! THANK YOU!!!”
“I haven't been to Macy's in years because shopping just wasn't my thing for awhile but needed a nice dress for my Granddaughters wedding so where do you go Macy's. I was so pleased with what I bought. Everyone there was so helpful and pleasant. I really enjoyed being there. Everyone that I came in contact with was so nice. The old Macy's consept was not working for me some of the staff were snobby and these people were the total opposite. Loved the invierment and people. Thank you for a great shopping experience!!!!”
“I love this store because quality of products is superb and customer service is outstanding, and the products are always top-notch. I highly recommend them to anyone looking for a great shopping experience.”
“I just was out there Saturday can't believe they had my colors because it had to fine plus I love the price I bought 4 sets for myself and my daughter and got her two pair shoes for 5.99 that was a deal going back out there before they closed for good plus it's name brand uniforms real nice”
“I stopped by here during the week to look for some items. The store was very neat and organized and everyone in the store was very attentive. The customer service was great. The cashier, rayne, was extraordinarily polite. I had a large order and it was close to closing. But she did not make me feel rushed and she was not at all annoyed by the order or matching the current online sale. She was extremely pleasant. I am very happy with this store and would recommend it to anyone. They have a nice selection and everyone who was working in the store when I was there seemed very friendly and attentive.”
“I’m glad I didn’t let the bad reviews deter me from this location. Every employee here was soooo nice and helpful with my exchange. They definitely have a new customer. I’ve never even heard of Snipes until I got some shoes for Christmas that I had to return today. Loved the vibes in there”
“Title: Outstanding Customer Service Experience at Jack Rule, WhiteMarsh!Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5)I recently visited RUE 21 in WhiteMarsh and had an incredible experience. I was on the lookout for the perfect birthday gift for my son, and I couldn't have been more pleased with the level of service and assistance provided by Jack.From the moment I entered the store, I was greeted with a warm and welcoming atmosphere. Jack waa friendly, approachable, and genuinely interested in helping me find the ideal gift. He took the time to understand my requirements, my son's interests, and even his age to ensure that I made the right choice.The knowledge and expertise displayed by Jack was truly impressive. He was well-informed about the products available and provided valuable insights and recommendations. Jack’s guidance was invaluable in narrowing down the options and finding the perfect gift within my budget for my son.What stood out to me the most was his enthusiasm and passion for customer satisfaction. Jack went above and beyond to make sure I left the store satisfied. His attention to detail and willingness to assist me throughout the entire process made me feel valued as a customer.In the end, I found the perfect birthday gift for my son, thanks to the exceptional customer service provided by Jack. His dedication, friendliness, and expertise truly made a difference in my shopping experience.”
“I had a great experience with Diane in the men's suit department at Macy's. She took the time to understand what I needed and helped me pick out a suit that fit well and looked sharp. Her knowledge and attention to detail made the whole process easy and stress-free. If you're shopping for a suit, ask for Diane — she'll take great care of you.”
10AM - 9PM
3753 Boston St, Baltimore
Mens Clothing
“Haven’t shopped Old Navy in years, saw a really good deal they were doing online was lucky to see the same deals applied in store. Received help from an amazing sales associate named Jasmina (hope I spelled it right) First time in a long time I’ve had to sales associate who I felt actually wanted to do their job. Love the new tennis collection shirts made me think why did I ever stop shopping here.”
“I have no business in a mall. Seriously I don't. I'm trying to cut back; however, in an effort to help out le boo, I found myself there. Anywho, I came in through the food court. The tables were spread out for the purpose of social distancing. It wasn't too crowded, and all of the people were wearing masks. I noticed that some of the open stores had capacity limits to ensure safety of others. Additionally, I noticed that some of the stores had barriers between staff and customers in the check out areas. Even if I don't think I need to be shopping, it isn't too bad at White Marsh.”
9:30AM - 9PM
8801 Kelso Dr, Essex
Mens Clothing
“Love this place everything 5.99 the staff Jocelyn and I forgot the other young gentleman’s name but they were so nice and helpful. Highly recommend very affordable.”
“It was okay, very small selection of clothing just due to store size but I found something that would work for what I needed. The help is kind of scarce which has nothing to do with the help and more about corporations. But there was a woman wandering around in there, a very young woman, walking up to people and offering to pray for them. She should have been stopped. I informed her I was a very happy atheist and not currently having a super being tell me to kill other people in their name.”
“I stopped into this location less than 24 hours before my wedding. A quick online appointment scheduled that morning got me in at 5:15pm.
I was warmly welcomed by Russell, who immediately found out I'm getting married at 10:30am the next day. He was in disbelief, then got on task with us immediately.
Russell got me out the door in under 90 minutes, under the $1,000 bill I expected, and I felt great. Best of all, the wife said so too.
Russell was on point with providing his input, but not pushing opinions, and did it all while wrangling other customers. My questions all had an answer. His questions all had a goal to get me looking the best I could.
I will be coming back for all formal menswear and hoping for the same professionalism on every visit. Thank you to Russell.”
“There was an issue with the sale price for a pair of shoes, I wanted to purchase.The store manager Derek, Displayed outstanding professionalism & Ultimately honored the price for the shoes. I appreciate his services, as a Shopping ConsumersThanks again.”
“As I was disappointed that I drove down to the store after getting an email saying my order was ready. The order was intact not ready but I talk to the sweetest girl Jamie. She was able to order my jeans and get them shipped to my home after doing everything in her power to even locate my order. She offered everything possible to resolve my issue. Thank you Jamie for the great customer service!!!!”
“We visited Foot Locker in White Marsh Mall.
The associates greeted us in a smiling welcoming manner. The store was pleasantly bright, clean and organized. Samantha, the associate was knowledgeable about the products, informative, enthusiastic and patient. She offered suggestions and recommendations based on experience with the brand. Samantha stayed with us and availability to assist.
We ended up purchasing several items, much more than intended.😀 We sure did enjoy our shopping experience!”
“I had an amazing experience at Nordstrom Rack thanks to the store manager, Tenea Kennedy. During the busy Christmas season, she truly went above and beyond to help me with a gift for my mom. I purchased a pair of sunglasses, and when there wasn’t a case available, Tenea personally went to the Towson location to pick one up for me. That level of care and dedication is rare and so appreciated. Exceptional customer service—I’ll definitely be back!”
“All the men at Snipes east point on today’s evening shift were so nice, very helpful, gave honest opinions and helped me look for clothes and shoes for my boyfriend’s birthday gift. They also have great deals and cute graphic tees be sure to go there! Thanks again guys”
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“My best friend and I were shopping for makeup together at this store and I cannot say thank you enough to Keila!! She helped us every step of the way and helped us find the best deal. No more lotion as moisturizer for us lol 20/10.”