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“Amazing place, I've been using them for printing a large order of holiday cards for my company to send to their high profile clients for 4 years now. The quality is great, they always have very good customer service, they have always been friendly, fast to reply to my emails, they are flexible with me making little tweaks to my project, they give free samples of my project so I can see what it looks like printed before I print the full order, and they have a very fast turnaround once they have the final print files. I would recommend them to anyone for printing services.”
“Highly recommend stopping through for your art supplies. Great selection and I couldn’t ask for better service. The owner was super friendly and enthusiastic about taking the time to listen to my materials needs and work through options with me. SO appreciated. Definitely found my new art supply store!”
“Rick and his team are wonderful! The team is very friendly and welcoming and are truly dedicated to service and customer satisfaction! I will never return to a large corporation printing company while I'm here in Frederick - Sir Speedy is the best! Thank you, Rick & team!”
“Surprisingly kind staff. The post office is closed today and I needed help printing usps labels. Super helpful and patient considering everything was on my phone.”
“Excellent service, really kind , and knowledgeable staff at printing center! I went in on a Friday to get my wedding menus printed and the staff were great! They printed a sample, which came out way too big, but then found a way to downsize the font and images. They warned that brides looking to use Etsy customized downloads for wedding invites, menus, etc. should be careful because sometimes it's hard to size things appropriately depending on the download program. Pricing was fair, paper cutting cost was standard $10, but pricy for 15 menus. Picked up next day and they looked great! Card stock was nice quality for price. Contactless payment and mask wearing was followed. Manager greeted us when we came in and was very nice as well!”
“Katie the store manager was awesome, had a nightmare of an ordeal receiving a 2 day shipment that ended up being a 6 day shipment because the Hagerstown location was down right unsatisfactory in doing their jobs. After many many complaints and communications, I finally was able to get my package to the Fredrick office, Katie was very kind, truthful and very helpful and she stayed in contact with me when my package finally got to her. She came into my situation late within the issue but was more helpful than any of the customer service, resolution specialists or managers I spoke to at the Hagerstown location. She was very considerate to the high priority need of my item and my rating to her personally would be a 10/10, Hagerstown and the other 8 people I spoke to is a -0/10 with a huge thumbs down. If you’re in the maryland area go to FedEx on W. Patrick St.. You’ll get real customer service. Thank you Katie, I GREATLY appreciate you and so does my monster dog!”
“Went to this store and at 1st the printer machine was not working. However Justine and Rob were phenomenal in customer service. They took the time to explain why it wasn't working and were able to provide an alternative solution. Thank you both for the help.”
“I had business cards printed here and they turned out beautiful for a very reasonable price. The online tool is easy to use. But the main reason for my review is that I when I desperately needed a poster tube and unknowingly rushed in the store a minute before they closed (oops, Veteran’s Day hours), the employees helped me find a tube and checked me out super fast! I appreciate y’all!!”
“I'm surprised by all the negative reviews of this UPS store location. I've always had excellent service here. I often need odd sized boxes for eBay sales and this store has the best selection and helps me with different options.”
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“Great customer service! Needed a very large document printed and Michelle worked with me until we got the right size. Always helpful with sending package as well as such cute gifts in the store.”