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“Excellent service during our visit. Our representative Tymira was very helpful and was able to complete our neees in quick and competent fashion. We plan to ask for her in the future and highly recommend her and business you may need at Tower Federal in Millerville Maryland.”
“My company has utilized the merchant services of Magothy Payments for the past five years. They never disappoint! Exceptional service and availability! The transaction portal is so easy to use and manage. Thanks Lead and the team for your commitment to excellence!”
“This Credit Union is great in th same way most credit unions are great (ie good rates on loans), but it’s their personal service that puts this place over the top. A shout out to Miss Alethia for amazing service with a SMILE! I am grateful she was there when I came in for some help!!!”
“I've been banking at this location and the former Hanover branch for over 16 years. I always get friendly service and if there' ever a problem the response is immediate. I can't imagine banking anywhere else.”
“Normally a Brooklyn customer I had to make a withdrawal on a Saturday. This past Saturday I went to the Glen Burnie branch to make a withdrawal and got there right at noon and Sherry patiently waited on me. I just wanted to say Thank you.”
9AM - 12PM
1917 West St, Annapolis
Banks
“Renee worked with us to set up a student account and could not have been more patient and helpful. She was professional, kind, and able to work through our unique situation. It's nice to see community banking that is so customer-friendly!”
“Charles was awesome. Not only was he professional but everyone knows the process itself can seem daunting but he was able to manage expectations and emotions and get us to the goal line with the least amount of stress. Thank you again”
“I’ve been banking with this branch for over 15 years, I love everything about it from the location to the tellers!! Great transition from Sandy Spring to Atlantic, still have to get used to some new app features but everything else is great. It would be nice if there was an ATM at my location to where we didn’t have to get out of our vehicle for security purposes but other than that A++”
“Visited the branch today to fix my online banking issue and open an account for my wife. Yesmin my relationship banker did an outstanding job to help us. Thank you!!”
“I had the best experience at Tower. Opening an account was fast and easy. The staff were friendly and welcoming and did not appear to be in a hurry. They were patient with me and made sure that I understood everything before I left.”
“Love the service from Sara and Tessa! Opening an account for our teen was such a breeze. The best part? They ignored me... in a good way. She's the customer and they treated her as such, showing her how to fill out a deposit slip, how to go in and make a deposit, how to look at her online account, etc. They were giving her the tools to feel empowered as a future adult and we couldn't be more grateful.”
“Excellent Staff ! Warm & Welcoming , I appreciate everyone there, I need to thank GINA she is the most sweetest, professional, kind, Person I’ve encountered , She helped me w/ debit card pin , I tried UB toll free # after 5 tries to get to a human dealing w/ AI crap left me so upset, Gina did not hesitate to help me after I let her what was going on. Impeccable Young Lady! Thank you GINA ! would like corporate to recognize this Asset 🏦 Coman”
“This has been the best M&T branch to work with in the Anne Arundel county area! Always there to answer any questions you have. Their ATM rarely has issues unlike some other in the area! Great team work!”
“Very happy with the service that the bank offer, and customer service is great but the business accounts is not so good. I have to go another bank for business account.”
“I went in this week with my Dad to make some revisions to his account. The staff members were outstanding in their personalized care and attention to detail.
Lola was impressive as she greeted everyone and successfully supported simultaneous actions. Gillian handled my Dad's request and addressed his request as efficiently as possible. It went very well.
I appreciate the 'small town feel' and personal touch at this branch.”
“I’m sure that the people who work here are wonderful and very competent.
My complaint is that I went online to see when the bank closes on Thursdays, and it said that it was closing soon at 5:00.
I get to the bank, and it was already closed.
The sign at the bank says 4:00 Mon-Thurs. Would someone please update the Google posting.
Thank you”
“We have been with this bank for so long!! For good reason. You can't find a more helpful staff or a better run business. We highly recommend Shore United to anyone who is looking to bank with a group who really cares and makes you feel so comfortable. They are the best!!!”
9AM - 12PM
2027 Somerville Rd, Annapolis
Banks
“There to assist a friend manage her accounts that had been hacked by outsider - not to do with the bank. They took great care to protect her and her accounts and put in safeguards for oversight. I was so impressed with the way this difficult situation was managed and the kindness that was offered with sincerity. We need more banks like this one and more tellers that care. Bravo to them!!!”
9AM - 12PM
2063 West St, Annapolis
Banks
“We had wiring issues that seemed to have no possible resolution over the phone. At this location, Bianca was extremely helpful to my fiancé and I with finding a solution to close on our first home.”
“I've had nothing but good experiences with this location. Conversely, the Bartle family, who routinely leaves negative reviews with almost every establishment they visit, has extended the same endearing courtesy to this well-managed organization. Something tells me the problem is more with the individual rating the business than with the company itself. :)”
“There is nothing like an amazing community bank. Arundel Federal goes above and beyond for their customers and the personalized service is unbelievable. We have followed Faye Currie wherever she goes, the fact that your banker actually knows you and has your interests at heart is a rarity from an era that does not exist anymore. We would recommend AF to anyone looking for true community banking.”
“We were at the 11th hour to settle on the sale of our condo. The title company messed up terribly, and we had to open an account at the last minute. Our regular Annapolis branch was not able to help us. We called Dave Middledorf at the last minute at the Edgewater branch. Dave has extensive Trust and legal/banking knowledge. His calm demeanor and experience truly got this sale done. He is so efficient and experienced. People like Dave are why we stayed with AUB after SSB was purchased. We cannot recommend Dave enough. I hope he gets some recognition for this last minute huge undertaking on a Friday afternoon!!!!”
“The phenomenal customer service and a friendly, professional interaction with Mark exceeded my expectations! I am thoroughly impressed with the service and attention provided to me. I love supporting local establishments and already see selecting Shore United Bank is an excellent decision for my small business.”
“First Citizens has been fantastic for years as they have offered all the services that I have needed and are always friendly and helpful. Their interest rates best competitors time and time again and I know that I can count on them for my banking needs”
“I've always had a good experience with NFCU customer service at this location. It's nice to be able to make an appointment in the app for specific services.”
“This is 1 of 3 branches I use, and I've always gotten good customer service, and prompt. What I like most about all of the branches is it's an old fashioned bank in terms of personal direct ability to talk to an agent. There's also no social issues they try to force on you, as their only purpose (so far) is just deliver banking.
One of my other banks (which I now avoid) forces me to use a Teller Machine and have a video conference via close circuit TV, instead of what I want: come in, talk to a real live human. Unfortunately, this is the new wave, but Bank of GB doesn't do that. They are perfect for middle age / seniors who miss this.
They seem to have their act together about safety, while other customers complained of debit cards being frozen, this is actually for your benefit when something atypical goes down. I've had it happen 3x, and it was not a major hassle to undo it.”
9AM - 12PM
7500 B Connelley Dr, Hanover
Banks
“I rarely leave reviews unless I feel as though that business actually deserves it. Today, my grandmother needed a cashier check and I had to assist. I called to see what exactly I needed to prepare for this transaction. Ms. Jennifer answered and walked me through every little detail beginning to end. Sweet as pie!!! I was more than confident when I pulled up to the drive through. When we arrived at the drive through Ms. Belva ( praying I’m spelling that right) was AWESOME. I have never in all my years banking with M&T dealt with a teller so polite and kind! She didn’t rush me or my grandmother although it seem to get busy as soon as we pulled up. I had the nerve two make two transactions lol but she still was patience and kind! With everything in the world going on today sometimes it’s just nice to be nice! I hope if you visit this branch you get to have the privilege of meeting this Queen. If she ever see’s this I hope she knows how much of a blessing to my day she was. ♥️”
“My dad just passed away early December and I had to take care of some business dealing with him and Ms Adrian took her time and did an amazing job working with me and also helped my mental health with the conversation we had. This woman is a gem ? and I really do appreciate her and her kindness and caring. Everyone there was friendly and even making jokes that I needed. Thank you all for being kind.?”
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“Hands down the best branch of M&T. So helpful and always super kind. They are always prompt with communication on any banking needs, and their staff is outstanding.”