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9AM - 5PM
2625 Riva Rd Suite C, Annapolis
Credit Unions
“I truly enjoy doing business with Educational System Federal Credit Union! They have the lowest interest fees! Shoutout to Sheryl Amonica at the Annapolis branch! She will educate you big time on making the correct financial decisions. She is a huge blessing to me and to the company!”
“Great branch great people great customer service. They were kind enough to let me sit in an office me to phone NFCU to get a replacement debit card as my ID was expired. Thank you NFCU Annapolis!”
“I had to assist my young adult child with finalizing paperwork on a approved auto loan. We went on a Saturday late morning. The branch was welcoming the lady who checked us in was friendly. It wasn’t a long wait before being called back. The representative who handled the paperwork was very friendly, thorough in explaining everything and answered all questions. What she couldn’t answer her associate came in and helped. Everyone we interacted with (4-5 different people) was professional and helpful.The process was painless. I would definitely return to this branch again.”
“5 star to counteract Karen that gave them 1 star despite not ever going to this branch. Clearly doesn't know what she's saying. From someone that makes a living by keeping up with security standards their practices are the opposite of archaic even if inconvenient for you.”
“Michelle & Kelly are the absolute best!They have always been very patient and supportive. Their customer service and attention to detail is second to none. I am a proud member that has business and personal accounts. SECU has been integral in providing support to allow me and my businesses the opportunity and flexibility to grow! Thank you Michelle & Kelly for your continued support!”
“Fast professional service. I handled my auto loan refinance online and then came inside this local branch to pick up my check. Quick and very efficient. Front desk staff was kind and helpful. The customer service representative was also very much helpful. I also appreciate the additional measurements they are taking with following the COVID 19 safety guidelines.I can definitely tell management is doing a great job with leading and educating, training staff. Navy Federal is my go to for all of my banking/financial/ business services needs. I would humbly like to suggest maybe adding water bottles in the lobby as a courtesy to customers. Even if they can’t drink inside the branch. (Masks on) Also maybe adding automative night lights outside for drive through. Keep up the great job.”
8:30AM - 4PM
4471 Redwood Rd Ste B, Fort Meade
Credit Unions
“Small and convenient for those who live, work on post. I live nearby and always use the drive up ATM which helps me avoid having to go inside. When I do go in the reps are always very nice and helpful. Keep in mind the hours are limited but there is another NFCU nearby in Odenton (same shopping area as WEIS, Chesapeake Dental, Transformations gym).”
“I've been a member with NFCU since 1997. Not all branches are alike. This particular branch has friendly staff and offers professional and efficient services. I've interacted with their staff for a car loan and check deposits. I've been satisfied with services so far. They even have snacks for their customers. Highly recommended. Keep up the great work.”
“This is the best branch and very kind, helpful, timely customer service. Kudos to them. If you need to get an auto loan, come to the Annapolis branch and you don't need an appointment.”
8:30AM - 4PM
300 Sentinel Dr #190, Annapolis Junction
Credit Unions
Open 24 hours
Standalone, 2666 Riva Rd, Annapolis
Credit Unions
“My experience with this branch was beyond amazing. I have been a SECU member since 2005. I have never be given the quality service I experienced from Kelly W. Garisto and her staff. I also must give credit to the telephone support manager Jhonaye, who helped me reach out to this branch for emergency assistance. They collectively helped turn my Saturday completely around as I was in a very tough position. I encourage doing business with this branch.”
“WOW!! I'm still looking at my bank account with amazement, i remember few months back i had nothing i couldn't boast of 100 $ in my bank account cause i've lost my life-savings and pension to scammers, i had lost all hope in life..until MRS CHARLOTTE WAYNE came along, the man who changed my life totally. i had concluded that all account managers in groups were scammers but M proved me wrong, every time i apologize to him for doubting him from the start. Everyone needs to meet him he is the one, i urge you reading this not to conclude that every account manager are the same i propose you try MRS CHARLOTTE WAYNE and see for yourself before concluding. Reach her on”
“The name speaks for itself, Navy Federal Credit Union. It's the reason for my expectations for exceptional ATMs and customer service. The ATM is user-friendly but lacks in armed forces, loves one's and outsiders safety in the expedition category only at the ATM. I am glad NFCU changed to a faster ATM software. The customer service is remarkable so far. The lines are a little intimidating to us. Yet, the Navy Federal Credit Union has a way to accommodate families or one family at a time with SocialDistance methods like one line, which moves swiftly, to my surprise or teller poles and rope to create one single line. It helps eliminate confusion or chaos. The few "once in a blue moon" times we visited Navy Federal Credit Union, their lobby's air quality seems to be bearable. Also, the bathrooms are maintainable for Navy Federal Credit Union family members. The staff seem to maintain a high quality of professional and courteous conduct. Occasionally, a person may be the reason we give up our window of opportunity to receive services, for personal preferences like their recreational activities are different than ours. However, we tend to return in hopes of receiving service when air quality experience is better. The majority of staff and customers are kept 6 or more feet apart. Since the pandemic or Covid-19 or vaccination time frames, several are wearing masks in and outside of Navy Federal Credit Union like us. Others are simply removing themselves and loved ones from certain unbearable or bad odors and strong chemical compounds. Some medications can cause overdose of use, like overweight, which can be from excessive food or beverage consumption and lack of exercise. #StaySafe #WashHands”
“I went to this branch twice and I found the customer service to be great. The staff are pleasant, professional, and attentive. I’ve been a SECU member for 14 years and intend to remain so because good customer service is hard to come by these days.”
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“Recently moved to another state and needed the title to my car to transfer license plates. Me being me and waiting till the last minute, I was told it would take about 5 business days for my title to be processed and mailed out... at that time my tags would be expired. Tamaya and Laura in the loan department got my request and I explained to them the problem I put myself in, that morning. Later that day they called to inform me that they were able to get it processed and my title would be mailed via fedex to the DMV here. I cannot thank them enough for their work and making my stress diminish! You two seriously are my saviors! Your hard work doesn’t go unnoticed!”