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“Mr. James is an excellent officer here, he solve everything very fast, professional and very friendly. Thank you very much for your good work, you are making this office bright”
“Long line but Tiffany worked hard to help everyone! It was my first time sending priority mail and the employees were really helpful and quick with the process. Definitely will come again.”
9AM - 3PM 3:30 - 5PM
6830 Olney Laytonsville Rd, Laytonsville
Post Offices
“Such a gem to have this in the area. The person who works there is also super friendly and doesn't seem to treat it as a job. Always willing to answer questions or engage in small talk if you want.”
9AM - 12:30PM 1:30 - 5PM
15300 Barnesville Rd, Boyds
Post Offices
“I go out of my way to come to this post office (I'm from the Germantown area). The atmosphere, service, and prompt help I get here makes it worth the extra few minutes. Thank you to those who work here for making it a nice post office to come to.”
“I have been going to this post office since last 5 years and yesterday I had the best experience!!!! And the reason was Michael. He was so wonderful. Kind, helpful and very mindful!! Simple task of shipping items was turned into a beautiful experience because of his kindness. Thank you Michael”
“I come here regularly to ship out packages and I have never had a bad experience. The staff are always kind and I’ve never had to wait too long even if there’s a line. Ms. Jay is always extremely friendly.”
“Visited here in Friday morning mail some important documents. The female staff ZHAN was very friendly and nice. She clearly explained the difference between priority mail and priority mail express to me, and helped me pack the boxes and check out quickly. Thank her for her help.”
“Last week, I went to sign up for mail forwarding service and met an incredibly friendly employee. I remember her name as JEANY. Her explanations were clear and she was able to handle the job well. This post office feels beautiful. Thank you, JEANY!”
10AM - 5PM
3802 International Dr, Silver Spring
Post Offices
“I am a regular customer here and all of the employees are pleasant and very helpful when I need anything. Ms Jenny is #1 and it’s always a pleasure to see and do business with her! ?”
9AM - 5PM
2011 E Jefferson St, Rockville
Post Offices
“Had an exceptionally positive experience with Zaon "Z" Quarles. He was able to locate a missing package that I sent from my business and quickly had it delivered to the proper address. After dealing with so many people on the general customer service line who didnt seem to care in the slightest, I received a call from Z. He completely changed my perspective and made this negative situation into a positive opportunity. He seemed genuine and legitimately wanted to help.If more employees for the US postal service had a positive attitude like Z and were more thorough with customer inquiries, then people would trust USPS way more with their mail/packages.”
“I have been here four times; the front employees were always polite and prompt. But I noticed they closed the gate at 4:58pm yesterday and declined service after that.”
“I expected my order to be delivered. I waited over 2weeks for it. It was due to arrive today and I find out at 7pm, that it was returned to sender at 4pm. WTH Damascus. The money that one pays to live here, can we get our delivery on time? Can you attempt to call us or try to deliver it again before you make the independent decision to return to sender? Did it ever occur to you, that maybe....just maybe...you should try again? At least once. It's only the same address for the last 4years. I mean, hell you finally stopped sending other mail out but to heck with what we actually order.Update to 4stars: As of 27 February, all has been made right with me and for me. I understand personnel are new and for the lack of my understanding that was displayed. I apologize for all things. It could have been said better, considering the platform used. Forgive me and I will do better moving forward.”
“Shawn or Sean took care of me late today to send food to my brother overseas in the military. He took time to walk me through the process and helped me multiple times making sure it was sent to the proper place. God bless him he even stayed open after five to make sure it was sent that same day.”
“A very important letter that I was receiving was in the process of being sent back to the sender due to an address issue. I contacted this post office branch and they promptly intercepted the letter, corrected the address, and got it delivered to me the next day. Can't thank enough the hardworking staff at this location. ?”
“The person who helped me was a very kind young man. It was my first time sending a certified package, and he patiently answered all my questions and guided me through the process with a great attitude. We need more people like him!”
“They admitted they did it only because a supervisor was watching but the counter person helped me with taping a label to my package. I said years ago this was unheard of. They replied they normally don't help but the supervisor was watching so they did. Well, good enough for me!”
“I never get the name of the postal worker. Every time I've been to mail my packages he's very cordial with a pleasant attitude. Not to mention my packages are always delivered way before expected.”
“Kind service. I went back right after dropping off some paperwork to mail because I forgot to sign off one one of them. The lady was kind enough to go back and grab it for me.”
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“Frey is an outstanding postal worker who consistently goes above and beyond. She is very outgoing, friendly, and always polite, making every interaction pleasant and professional. She is reliable, hardworking, and takes great care in delivering mail and packages safely and on time.
Frey is also incredibly helpful — she takes the time to answer questions, provide updates when possible, and ensure deliveries are handled with care. Her positive attitude, strong work ethic, and genuine kindness make a noticeable difference in the community. We truly appreciate her dedication and excellent service.”