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“Postal Place is awesome! The staff is very friendly and go to every length to help you as a customer. I had to ship four boxes of smaller boxes and they had someone come in on a Sunday — the day they are closed — to conduct the transaction for me. Now that’s going above and beyond the call of duty. Postal Place has earned my business and loyalty. I encourage people in Frederick and Urbana to try them.”
“Monica helped me get my passport application submitted very quickly and efficiently. She was very knowledgeable about the entire process and made it a minimal effort on my part.”
2 - 4:30PM 8:30AM - 1PM
11941 Main St, Libertytown
Post Offices
“The post office policies and changes have caused a great deal of difficulty with receiving our mail. This location has been very helpful in trying to work with us to get them resolved. Everyone has been pleasant and accommodating. They close for lunch from 1-2 with the sign always posted on the door for those who can read.”
8:30AM - 4:30PM
4411 Green Valley Road, Monrovia
Post Offices
“Excellent and attentive front desk staff. When I first moved to Monrovia, the office helped me fix confusion about my mailbox. The staff deserves a better facility, hope they can find some funding to get some updates!”
8:30AM - 12PM 1 - 5PM
7 East Frederick Street, Walkersville
Post Offices
“I’ve never had an issue with this office and it’s always a pleasant experience when I go in. I called in today to see if I could pick up my package rather than it being delivered tomorrow and D went out of his way to help me. Great customer service!”
“I came in for passport photo only, with appointment. I was early and they got me in right away. I already had my paperwork ready to mail; I was not there to have them process my application. But the staff still checked everything for me and made sure I had the right documents, fees, and address. Based on my experience here, they know what they're doing with passports.”
“Short line time considering the influx of people, like me, mailing holiday gifts late. AND the postal worker behind the counter was exceptionally friendly, helpful, and efficient! Thank you Downtown Frederick MD Post Office, and happy holidays to all! Wishing each of you peace and joy in the New Year (and maybe a raise!).”
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“Post Office visits are usually marked by long lines and sometimes terse interactions. However, Nelly at the New Market location is the friendliest, most helpful USPS employee I’ve ever met! I had used the incorrect box and Nelly was so patient and helpful in getting me sorted out. Thank you!!”