“Went in last night Saturday 11/22/2025. Wish I would’ve got the workers name. Young guy. I was having a terrible issue with my charging port. I thought for sure I’d be paying for a new phone. Dude went above and beyond to clean the entire thing out and it’s working perfectly now. I typically wouldn’t go out of my way to write a review but this dude definitely deserves it. The manager there needs to recognize what a great worker you’ve got.”
“Corey Coffey was a outstanding representative. He answered all my questions. I am not tech savvy and Corey was very patient. He explained everything in detail so I coluld understand what was going on with my phone. Corey carefully showed me all of the phone's functions. I highly reccomend North East, MD T-Mobile.”
“I was on my was home to baltimore and stopped in the the store in Northeast MD to ask about if I had an upgrade because I purchased a phone that I didn't like. Alyssa was amazing. Her customer service was great. She assisted me with turning over to a T Mobil plan because I had paid my payment on time for the past twelve months. The stores that I went to in baltimore definitely did not have this level of customer service. I definitely will follow up at this store with Alyssa. Thanks so much.”
“Alexi and Heidi were wonderful and very pleasant and helpful.
Came in on Friday 08/02 to get my husband new phone and watch. Alexi and Heidi were just as friendly and helpful as always. Love these ladies. Great job employing them. Heidi thank you for helping my mom with downloading her contacts. Thanks again ladies.”