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“Amazing customer service every time I come in here! The assistant manager Monica is always smiling and asking how she can help. I’ve had a gift card that I’ve been trying to get rectified for almost 2 years now and today the manager Amanda stepped in and called customer service for me herself and attempted to get it situated. Customer service above and beyond for sure!”
“I stopped by here during the week to look for some items. The store was very neat and organized and everyone in the store was very attentive. The customer service was great. The cashier, rayne, was extraordinarily polite. I had a large order and it was close to closing. But she did not make me feel rushed and she was not at all annoyed by the order or matching the current online sale. She was extremely pleasant. I am very happy with this store and would recommend it to anyone. They have a nice selection and everyone who was working in the store when I was there seemed very friendly and attentive.”
“Well they have 2 floors, which I did not know and on the first floor doesn't indicate this very important notice, outside the building is not the best part of the city, however inside you find everything you need from the best brands and a very Nice and helpful Lady cashier on the 2nd floor. ? Love the place, however is to far from my home in Owings Mills 21117.”
“Haven’t shopped Old Navy in years, saw a really good deal they were doing online was lucky to see the same deals applied in store. Received help from an amazing sales associate named Jasmina (hope I spelled it right) First time in a long time I’ve had to sales associate who I felt actually wanted to do their job. Love the new tennis collection shirts made me think why did I ever stop shopping here.”
“Love ❤️ Gail she is Awsome a great salon hair stylist happy customer getting my Hair cut and highlights on Tuesday 28th excited to go to JC Penney salon and Get my hair done with Gail!! Happy customer!!”
“Carter's in Bel Air has always been friendly, but they went above and beyond when we had a tragedy in our family, and they were very understanding and kind when it came to returning merchandise we had purchased. It made a stressful time a little easier. Thank you Joe”
“The 2 employees working Friday july 3rd around 1130am 2pm were the best !!! Thank you for taking the time to help me and my family find clothes skateboarding equipment etc”
“They were understaffed at the registers. Only 2 ladies working 3 lines, one for regular purchases, one for returns and one for online order pickups. But the had lots of workers walking around on the sales floor.”
“My daughter and I went in the store this evening and had the best experience! We had just left Nordstrom where we had a bad experience with rude sales people and came right to H&M where we were greeted with smiles and the sales people were amazing and we purchased more than what we came for. Great job! We will be back .”
“Very nice clothes for little ones. However, I don't like how the lady that was working here is jumping to conclusions, thinking that my family can't afford the items. Please don't judge customers like this ?”
“I would like to recognize an outstanding employee, Hafsa Begum, who assisted me during my visits to Zara on November 19th and November 20th.
I initially did not plan to ask anyone for help, but Hafsa approached me with such kindness and professionalism that I felt compelled to share this experience. Since Zara does not provide shopping carts, she personally held all the items for me—including jackets and clothing—while guiding me through the store. She walked me to the fitting room, waited outside, and each time something didn’t fit, she immediately went to find the correct size without hesitation.
I returned the next day to shop for my daughter. Even though Hafsa normally works in the women’s department, she came upstairs with me to the kids’ section and helped me all over again: finding sizes, holding items, and making the entire experience smooth and enjoyable.
What stands out the most is that she has only been working at Zara for a few days, yet she carries herself with the professionalism and care of someone with years of experience. Her customer service, patience, and willingness to go above and beyond truly made a difference.
I want to ensure that Hafsa Begum is recognized for her exceptional service. She absolutely deserves acknowledgment and appreciation.
Thank you.”
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
“Very nice individuals at this location have been shopping here for the past four years and Stephanie and staff always offer exceptional service. Your greeted upon entry and also asked if you need help.”