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“Kim is absolutely a GOAT!! She was the only worker in the store with a line of 10+ and growing. She was professional courteous and gave everyone exceptional customer service. She deserves a raise or a significant bonus!! She is truly a rock star!”
“WOOW!! I lost my money clip, with absolutely no way of finding me. Someone could have easily drop this in thier pocket and no one would have ever known. I will send Mr Marcus a gift for his efforts in helping with my lost money, and then also for taking care of me at the UPS Store.
Dear Owner and Mr. Marcus 1Z05E11A0392523051 is coming your way”
“Consistently great service! i'm sorry I cannot remember the names of the two women and gentleman who have helped me on my recent visits, but all three were notably accommodating and kind. I want to say one was Amanda... woman working the register on the evening of July 18 if that helps for management. They're all doing an awesome job!I have come to this store for years and have no complaints.”
“Great service, a major contribution to the neighborhood, and not to mention the convenience! They are courteous and available to answer all questions if any doubt.”
“Visited this UPS store this morning and met a kind angel, Amanda. The gentle spirit helped me understand the system so I could make the best choice. Her beautiful smile was encouraging me to take my time. She helped me put my card in the right slot LOL! And made me feel confident my package would be taken care of. Great place to do business.”
“Every time I visit the UPS store at Shawan Plaza, I am greeted with smiling faces who, even in their busiest times, are more than willing to give me their 100% attention. Theo, Colin, Kevin--they are absolutely amazing, knowledgeable, and friendly--actually the whole crew is but these are truly the shining stars. There are other establishments I could use for my shipping needs but I would willingly go out of my way to go the UPS store at Shawan Plaza.”
“The service there was absolutely amazing. No doubt. The younger workers there were very nice and welcoming and got the work done, no stress on their part and none on mine. I am hoping these new employees (I assume are newer) will change the view on this store.”
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“Owings mills Red Run location is amazing! Anthony and Jake are fantastic and will take great care of all your needs! A+++++ for. Customer Service...highly recommend!”