Oil Change in Owings Mills, MD

“If you're reading reviews trying to find an honest and skilled mechanic, you can stop scrolling. SERGE IS YOUR GUY.
This man is professional yet also personable, patient and kind. He goes out of his way to accommodate you, and makes difficult car situations so much less stressful. I called around 9am, asking if he could squeeze in a state inspection for a car we were coming into town to test-drive. We were coming from Frederick and wanted to have the car inspected and looked over before purchasing. Not only did he squeeze us in, he was able to do so earlier than anticipated. Serge was friendly and agreed to look over the car in general and let us know if he would recommend for purchase, apart from the inspection. He went above and beyond by telling us several things that we would never have known if we had not brought it to him, both good and bad. He did not charge us extra for this personal assessment and even advised us how much to offer on the car we wanted to purchase. Furthermore, this man is PATIENT. I called him back no fewer than 5 times within the hour to ask questions re: tag and title, state inspection report and other things and he remained kind and helpful. Thank you, Serge, for treating us like family and helping us to make a big decision. We are so thankful to have found your shop!”

“I first want to thank everyone who had hands on my vehicle. They did a good job from oil change to vacuuming to informing me about my battery down to making sure that all my fluids were ok. I Thank Sean who referred me who has always had a pleasant attitude and who has helped me with assisting me concerning several cars I've had. Finally Jiffy lube of Owings Mills is the first ones who ever did such a good job with my cars that I will spread the word and I will continue to use Jiffy Lube anytime I need work done to my car again Thank you”

“I like the convenience and availability of the service. I don't like the fact that you have to drive over a hole in the ground for an oil change and wait for the associate to tell you when to stop. It would good to also provide clearly marked spots on the walls and floors or even use an electronic sign like in a car wash, i.e., red for stop, yellow caution and green go. The last time I was there I was yelled at and told that I nearly drove into the hole. In addition, the garage was very noisy since cars were serviced in each bay. The technicians were yelling back and forth. My tech waited for some time for a part since only certain associates could hand out parts. I tried to get my tires rotated and my tech asked someone and they quickly said "no". It would be an enhancement to display an electronic menu before you enter the garage of the available services. I didn't like so many people running around the car. I felt like I should not be in the garage. My tech was very knowledgeable but was extremely tired. It seemed the workers may be over-worked.”