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“ite staffEvery part of our experience has exceeded expectations. The space is clean, the larger facility is pristine and the on-site staff is knowledgeable and helpful.”
“Great experience, came to this location cause the Dolfield location was closed
And Charles was extremely helpful and inciteful with his information
He helped us transfer units to a bigger unit
5 stars for Charles”
“The staff here explain all policies clearly. They are highly professional and I admire that so much! First time using storage. Thank you for making my first experience worthwhile!”
“This review is specifically for Trevor who does a phenomenal job of communicating with storage unit owners.
He’s knowledgeable, pleasant, and always available to answer questions. 10/10!”
“Full Disclosure
I am not the most computer savvy person. Public storage has an app that you can use to take care of everything related to your storage unit. Mr. Roosevelt is fined tune in the workings of the app and is an excellent teacher. He is patient and kind. Mr. Roosevelt Thankyou for helping me. I had no idea I could pay my bill without coming to the office.
Kind Regards, AALC”
“Tito and his crew did an amazing job. They were friendly and efficient. They were fast but still took great care with my furniture. They made the whole experience stress free and i will definitely use them again.”
“My experience was excellent. Needed a storage last year and booked everything online. Received my access code and storage unit number right away. Easy access because I don’t have to worry about an elevator and pulling those carts. I can just pull right up to my storage unit unlock and place my things inside. Perfect! I just booked another storage unit with them today but a smaller one.”
“5 Stars – Clean, Secure, and Exceptional
This storage facility genuinely deserves recognition. From start to finish, the process was smooth, transparent, and hassle-free. Dominic (the manager) was friendly, knowledgeable, and quick to help with any questions I had—no pressure, no upselling, just solid customer service.
The unit itself was spotless when I moved in. Climate control actually worked (which is rare in this industry), and I noticed regular patrols and cameras, which gave me peace of mind that my items were safe. They even had carts and elevators that actually functioned properly—a small thing, but a big deal when you’re lugging around furniture or boxes.
Access hours were convenient, billing was straightforward, and I appreciated the auto-pay option. Prices were competitive for the area, and I never once felt like I was being nickel-and-dimed with surprise fees.
If you’re looking for a reliable, no-BS storage unit that treats your belongings (and your time) with respect, this is the one. I’d absolutely recommend this business.”
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“Jason and his team provide exceptional service and support to all. They have made my storage rental experience wonderful and I would recommend Easy Space Storage - Owings Mills - Store #7775 to family and friends!”