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7:30AM - 9PM
9215 Harford Rd Suite 2, Parkville
Auto Parts
“Huge Thank you to Heritage salesman William Stewart for helping me purchase a brand new 2024 Volkswagen GTI! I didn’t think I could afford such a purchase but he took time to find the best options for me even with adding GAP insurance. I feel truly blessed!”
“Todd was the mechanic I dealt with. He was extremely knowledgeable, professional and down to earth. I chose this place because it was close to my home, and honestly I was kind of going in blindly (didn’t know anything about them). They worked on my Honda Accord after my auto-accident. I’m AMAZED how it looks, and it drives like it was brand new. I’m extremely impressed and I will continue to use them going forward for the phenomenal work they did and their customer service was just as good. Y’all got a lifetime customer from here on out if I ever need work done ? Thank you ??”
“Place was awesome. Not many places wanted to install my equipment cause I didn’t buy it from them. Even though it was all brand new in box. Got a L7s12 solo baric with a cxa800 watt rms amp with the bass knob installed took about 4 hours man they did great absolutely no trace of wires very professional. Will be doing business here again.”
“Fairly straightforward body shop transaction. Made an appointment to drop off the car through my auto insurance app, dropped off the car, and received it within the estimated time frame. Customer service was satisfactory. I was also able to drop off my Enterprise rental when I picked up my car.”
“Made an appointment, took my car here, and they did an oil change while I waited. Didn't waste my time and didn't try to sell me anything I didn't need. Very knowledgeable independent Porsche shop that I will be happy to return to when I'm due again.”
“I recently had the pleasure of working with Maryland Collision Center in Parkville, MD, and I can’t recommend them highly enough! From the moment I walked in, Brady and Tommy provided exceptional service. They took the time to explain the process of repainting my Nissan GTR's quarter panel and kept me updated every step of the way.
Brady's attention to detail and Tommy's expertise made the entire experience smooth and stress-free. They truly care about their customers and their vehicles. The quality of the work is outstanding; my GTR looks as good as new! If you need collision repair or paintwork, don’t hesitate to visit Maryland Collision Center. You won’t be disappointed!”
“Amy always takes care of me each time that I have been to this location and she’s so funny. I always come to this location if I need anything for my car. Amy is a good manger and is always on top of things.”
“All of the staff I encountered were very nice and personable. Ervy was especially helpful to me. He saw that I was lost in the store helped me find the correct parts that I needed and even showed me how to install them myself so I wasn’t completely useless in the future. I really appreciate the extra effort that was put forth!”
“The shop repaired my truck in June. The receptionist didn't tell me the job wasn't completed until I arrived. They claimed new Mercedes parts were on backorder for six months. I was pissed!
I followed up three months later by email; there was no response. Then I called. The receptionist had me on hold for 15 minutes. When I hung up and called back, the phone kept going to voicemail. I had time that day, so I drove up there. I asked the receptionist, who wasn't busy, to speak to the manager.
Rob Gibson, the general manager, informed me that they're under new management and hiring new people. He apologized for the delay and reordered the parts. Monday morning, the pairs were put on in less than an hour. I am writing this review to thank Rob (these stars are for you!) and to let everyone know this place is under new management. With Rob's leadership, hopefully, things will change for the better.”
7:30AM - 5PM
9219 Harford Rd Suite 2, Parkville
Auto Parts
“I have had my car serviced at Heritage for several years and staff are very professional. Tommy is wonderful and takes a lot of time explaining everything that needs to be done and why. He explains in terms I can understand as I’m not a car person. I always receive my car when promised. Everyone is very helpful.Services: Oil change”
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“Charlotte Marsheck is outstanding! She was so easy to work with . Like being with a friend. She explained everything and was so knowledgeable. She has reached to see how I like my CRV. She made buying a car stress free. I highly recommend her . She is a five star employee..it was pleasure ! Thanks !”