Cellular Sales, a local Verizon store located at 2032 E Joppa Rd, offers a friendly and helpful in-person Verizon Wireless experience. Customers appreciate the knowledgeable staff, including sales consultants and specialists, who are patient, personable, and attentive to individual needs. Many reviews highlight the excellent customer service, with staff members providing clear answers, helpful advice on upgrades, plans, and savings, and making the process smooth and quick. Customers have praised staff members for their helpfulness, with some mentioning that staff went above and beyond to assist with switching plans, saving money, and fixing issues efficiently. The store provides a range of services, including upgrades for Apple iPhones, Samsung Galaxy, Motorola edge+, and wireless accessories. Overall, the staff's dedication to customer satisfaction makes this Verizon store a trusted place for wireless needs. Customers are encouraged to visit the store in person or call to make appointments and explore the latest promotions.
Darla was extraordinarily wonderful!! She was incredibly helpful, welcoming, kind, professional, and knowledgeable! She went out of her way to explain everything thoroughly ! I walked in very concerned and she took care of each item and detail in the BEST of ways!I walked out feeling so grateful, calm ,and pleased! Huge... read full comment
June 2026
You should hire more people like Ronald, he was a professional. He made a difficult decision flow without complications.
June 2026
The best employee that attended to us was Sheikh Usman. He was pleasant, attentive and very knowledgeable. He solved all our issues. In the past I had not been pleased with the staff 😒 but this time Usman Sheikh Usman outshines all.
