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“Ronald A. Was wonderful. Very kind and friendly. He listened to my concerns, explained a solution and walked me through the process. Very professional. Certainly an asset to that store.”
“Idrees was amazing today!! Words can describe how easy he made the process of my repair and anthea was also super helpful in installing accessories for me after. Definitely will be coming back to these guys if I need anything!”
“Representative in the store is so nice, helped me to completely set up my new phone. Absolutely I recommend this store. Also they gave me a nice deal on the upgrade.”
“The best place in all of Baltimore to repair cell phones and iPads, the young man is very professional and fast in the repairs, I like it and I recommend this store 100%”
“I went to ATT at the White Mash location on Sunday , where Emmanuel was the associate working. He was very knowledgeable and did not try to upsell me with any of the iPhones!! I had my iPhone so long and I knew it was time so he took the time to ask what I used the phone for and gave me several different options to choose from. He was able to transfer all of my information into the new iPhone which was a big concern as to why I didn’t want to get a new one. He also went through the prices and what it cost for each part and why. I am very pleased with all that he did and I would highly recommend Emmanuel. Thank you”
“Mr. Sikandar was such a joy to work with. When we came into the store he greeted us warmly and listened to everything we wanted to do. We didn't feel rushed to make a decision and made sure we understood everything about our new phones. He also made sure that we had everything set up before leaving. We will definitely be coming back here for future upgrades!”
“Excellent service everytime! Zee is familiar with the whole family and he serves all our digital needs!!!! Great customer service and beats the price of competitors!!!!”
“The young man that works here is very nice, but there not open during the hours stated, they are at least 2hours late. Open like 9 or 10, I call before i drive up there”
“Yafet and Paul in the York Rd Baltimore store were incredibly helpful today. I came in after my iPhone showed a liquid warning and would not charge, and they helped me get it sorted out quickly. They also shared a few great iPhone tips while I was there getting a wireless charging pad. Great service, knowledgeable, kind, and very helpful. Highly recommend.”
“Thought this was going to be an all night thing. We had to add a phone and transfer two. We did all of that and added a tablet and watch, all within 90 mins. Pierre was awesome! Very knowledgeable and thorough.”
“Jordan was incredibly nice and very helpful. She made what I thought was going to be a long drawn out experience one of the easiest things I did that day! She was amazing and I love my new phone and I would definitely recommend them!”
“Came to this store in New year's eve right before closing. My sister had dropped her phone in water and it would not charge. Alex and Jose were so nice. They cleaned her phone and got it charging again within minutes. They did it with a smile. The store was clean and smelled good. We were very happy to receive great customer service from these young men!”
“Yonah has been excellent! She has helped me tremendously and is so lovely and patient. She is a wonderful representative for AT&T . We so appreciate all her marvelous help!”
“Excellent service, I was able to make my payment for the month and take the promotion of a new line with home Internet because they are always updating promotions.”
“As long as Chris, Mike, and Ahmed work here I will never walk into another Verizon store but this hunt-valley location. I was on the phone dealing with the worst customer service rep and Chris talked to them for me and got my problem solved. Also Ahmed upgraded 2 of my devices and was very fast and efficient and made sure I didn’t wait long. Mike was great moral support. Also had issues with my iPad service Chris hit a button and instantly fixed the service issue.”
10AM - 8PM
6308 York Rd, Baltimore
Mobile Phones
“McKenzie was so wonderful in helping me process my insurance claim and in setting up my new device. This store was amazing from the greeting, music, atmosphere, and customer service. I love this store”
10AM - 8PM
8010 Belair Rd, Nottingham
Mobile Phones
“Very nice people there. Place was hoppin'. They were working with two customers at once. Unfortunately could not get my situation resolved. Was referred to the T-Life app. It didn't help. Would still go back there though. I say go there, give them chance.”
9AM - 9PM
926 York Rd, Towson
Mobile Phones
“Rocky provided excellent customer service to me and my granddaughter by being helpful, caring, considerate and most important patient with all my questions. Rocky was off the hook and you should do one of three things for her: give her a day off, a bonus or pay for us to go on a cruise, how about that, smile. Thank you so much for having her to help me and my granddaughter.”
“I had a great experience at this At&T store. The first time I came in was to ask about activating a phone, and the customer service was excellent and I received a better phone than I had anticipated.
I came back another day with my two kids, and the staff was incredibly patient, even with my busy 4 year old. They were so kind and welcoming to my daughter, helped her pick out her phone, and really made her feel heard- which meant a lot since she is a preteen.
I’m so glad I came into the store after dealing with customer service over the phone. Such a positive experience!”
10AM - 7:30PM
3733 Eastern Ave, Baltimore
Mobile Phones
“Shaw helped me sooooo much, omg I was going through the worst mood and ADHD hectic daaaaay. And he was so patient with my craziness still had the best customers service, temper and helped me through it alll, he is the best! Get that man promoted”
“I went to the store to help me with my cell phone, which I didn't know why I didn't have a signal, and the very kind and helpful boy gave me excellent service. Thank you very much!”
“John the GM deserves way more than whatever it is, he is currently making. Polite, knowledgeable, and genuinely cared about my individual problem. He helped clean up the mess that Ed at the Boston Street location caused, and it was bad. John even got me wireless internet for my home. I didn't know AT&T offered internet, let alone that I qualified. John was personable and informed me that he is transferring to a Virginia store. What a shame! Thanks so much John!”
“The employee was super patient and walked me through everything step by step. He didn’t try to upsell me or rush me out. He actually listened to what I needed and helped me find a phone and plan that worked for my budget.”
“I got an upgrade and wanted to get my data transfered. They took my old phone temporary made it work and then was able to transfer it. They made it so easy for me. Came in left my phone came back done. I am a long time customer I will stay with them/boost mobile for a long time more.”
“My boost customer service representative was perfect,her name is Sunny,she did a amazing job,I really appreciate all that you did and wonderful customer service 😀”
“I've been using the Motorola razor since November 2025, had no problems with it whatsoever. Love the service. But out of the blue yesterday, April 22nd, I paired the KTC mega pad to my phone. And about an hour later, a tiny green dot appeared at the lower left of my phone screen. Google suggested that there may be an app using my microphone or camera. I search vigorously and couldn't find any apps open on my devices. I contacted Motorola, spoke to a guy named Chris. I guess I wasn't moving fast enough for him and he hung up on me, twice. So I don't know what to do about this Green Dot. It is very nerve racking.”
“Just wanted to say how professional and helpful Sophia was at this location. Her customer service was exemplary. I told her my budget ( free .99) and the ages of who we needed the new phones and lines for and she delivered. She set us up, answered all our questions about the plans and put the screen protectors on. Superb customer service is hard to come by these days. She should be a valued as a standard employee.”
“I had the pleasure of working the ladies at BOOST mobile. I walked in with major phone issues and walked out with a smile on my face and a phone! They went the extra mile to ensure I received the best service and support! THANK YOU!”
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“Great experience with AT&T in Parkville in Harford Rd. Khajae was on duty and working with 4 customers by herself. I needed to order a tablet in person and she was on the phone trying to get another persons phone working while helping someone else with home internet. The store needs 3 more like her. I was annoyed about having to go in-store but she definitely made me smile.”