Convenience Stores in Port Deposit, MD

“Ordered from the delivery today 9/4/23. Went a picked up order. Paid 67 dollars for said food. Came home and was given the wrong order. I immediately called the deli manager hung up on me. I drove the wrong part of the order back. Which I was told I gave them the wrong order number. I gave her the food and at that time was told she was not preparing the correct food for us and we would have to deal with Mike the owner so no dinner for have of our family.9/5/23 Updated review.This morning I went into Craigtown Market to speak with Mike the owner to resolve the issue from last night. Mike was respectful and we were able to talk to each other with respect. I was given a refund for the items I didn't receive and left feeling grateful that the manager and I were able to speak to each other and resolve the issue and still having me want to do business with the store still. I recommen if you have an issue speak with Mike the owner and he will make things right. We are all just human and mistakes are made but this business will make it right when something does go wrong.”

“Austin, the royal farms coworker is great. I ordered tenders and fries, but fries were cooking and would take 9 minutes to finish. He was offering me something to substitute so I didn't have to wait around long. But I told him that it was fine, and I didn't mind at all. He is what a company should look for in having well mannered employee. Royal farms should be using Austin, as an example for giving costumers excellent service. Because he has what many stores lack, which is great costumer service. Keep up the awesome costumer service Austin.”