The UPS Store #1928 in Potomac is a locally owned and operated business that offers expert packing, shipping, printing, and document finishing services. It provides mailbox rentals for all mail and packages, along with notary, shredding, and faxing services. The store is known for its excellent customer service, careful packaging, and reliable delivery, ensuring packages arrive intact and on time. Customers appreciate the knowledgeable staff, especially for important shipments, though some note that pricing can be higher than postal services. The store has been a regular place for returns, particularly for Amazon packages, with staff handling repackaging and QR code scans efficiently. Although the store is a bit hard to find inside the small mall, visitors find it worth the visit for quality service and assistance.
I would take these negative reviews with a grain of salt. Potomac has become full of rude and 'entitled' people. I use this store for shipping packages a lot and have always found the staff (owners) friendly, helpful, and willing to take the time to provide shipping options.
November 2025
Thought they were good! Don’t know why so many reviews say otherwise tbh
September 2025
A little hard to find, but the people are very nice.
