“I would take these negative reviews with a grain of salt. Potomac has become full of rude and 'entitled' people. I use this store for shipping packages a lot and have always found the staff (owners) friendly, helpful, and willing to take the time to provide shipping options.”
8:30AM - 7:30PM
344 Maple Ave W, Vienna
Shipping Centers
“Nick was absolutely amazing!! If I could give him 10 stars, I would. We had an awful experience at the Tyson UPS office and will never visit them again, Maple Ave has won our business. I had to do a set of fingerprints, and mail off 3 different documents. Nick explained the process of each one and verified each package for me, during verification I noticied one of my forms was incorrect. Nick waited for me to find the right form, assisted in printing it off, and getting my packages off safely with tracking. This is how it should be done! I feel confident that my packages are in good hands. Excellent customer service. Thanks Nick!”
“I received excellent customer service. The staff are professional, courteous, and helpful, and my packages always arrive at their destination safely and well packaged. I truly appreciate the reliable and efficient service.”
8:30AM - 5:30PM
12300 Carroll Ave, North Bethesda
Shipping Centers
“5-STARS! Outstanding service. Easy booking, reasonable rates, picked up heavy appliance, palletized & packed it securely, delivered right on time. Couldn’t ask for better. Highly recommend”
“Chayla at Parcel Plus absolutely saved my day. I needed a same-day notary with no appointment and everyone else turned me away. She answered the phone, told me to come in, and notarized my documents quickly, professionally, and with the best attitude and a bunch of laughs. I am a busy mother and she was nothing but efficient, knowledgeable, and genuinely kind. I'd give her 10 stars if I could!”
8:30AM - 7:30PM
509 Quince Orchard Rd, Gaithersburg
Shipping Centers
“Ms. Renata was very kind. The service was fast and professional. The documents I needed to have authenticated were in French. When I made the appointment, she asked me to bring the documents translated into English. I highly recommend this office for notary services.”
“I am so glad to have this UPS store near my home. It has been so convenient and the employees are amazing! They are extremely knowledgeable, professional, and very personable. Scotty has helped me out on multiple occasions, once with getting my shipping and passport photos and another time with notarization of important paperwork. He was very patient and was able to accommodate all my needs. Harry is also another amazing employee that I have worked with and observed. He is one of the younger members of the team but still very knowledgeable. He is always enthusiastic to help and I have seen him dealt with two very frustrating customers on different occasions without losing his smile and positivity. I even felt really bad for him. I know that I can come to these guys for help and they will be able to sort it out.”
“I live in Houston and had a package that needed collecting from just down the street from this UPS Store in Washington DC. I spoke with the manager (Janiya) who did me a HUGE favour and actually went down the street and collected the box during her off hours and then took it back to the store to affix my shipping label. Service like this is just so rare these days. Cannot say enough nice things here.”
8:30AM - 7:30PM
4201 Wilson Blvd #110, Arlington
Shipping Centers
“BEST ups store in the country. I don’t think I’ve met an unkind or unhelpful person here. I wish every UPS store was like this. The first Google review I’ve ever written and for the most deserving store.”
“I always have a great experience at this UPS Store! The staff is consistently friendly, knowledgeable, and efficient. They’re quick to help, answer questions clearly, and make shipping, printing, and returns super easy. The store is clean, organized, and well-run, which makes every visit smooth and stress-free. You can really tell they care about their customers and take pride in their work. Highly recommend this location for all your shipping and business needs!”
“The two guys behind the counter are very accommodating.
They will accept an Amazon return only with a printed label. Not a QR code. They will print the label for you but only if the return email offers it.”
8:30AM - 7PM
12154 Darnestown Rd, Gaithersburg
Shipping Centers
“I have been doing return here for years, but never had an opportunity to use them for other services until today. I needed to get a vinyl banner printed for my neighborhood swim team that another vendor messed up. They were able to create a proof of what we needed and printed all in two days. The owner was so courteous. It is clear that they value the community that they serve. If you need any of their services, please do not hesitate to go here.”
“Incredible customer service! Alex and the entire team were very friendly and patient with us! From the start, they were very helpful and offered extensive support! Def recommend!”
“My experience at this store has been nothing short of amazing. The staff are always friendly, warm, and provide exceptional service. Nothing is ever too much trouble for them, and they consistently go above and beyond to be kind and helpful.”
“The staff there (the weekday guy especially, I think his name is David) is friendly and super helpful, and they are very efficient. It’s also really convenient to drop off my stuff in a bag with an address, then have them pack it up (really well) and send it without issue. The shop is always organized and clean too. That’s my go-to spot to ship anything domestically. ??”
“workers are always the sweetest most helpful and kind people around. Always helping me with getting my stuff shipped out, and even provide me with free label inserts! Can’t beat this place!”
“I cannot imagine a better staff interaction and supportive service than this UPS store in Reston at Plaza America!! I have visited several times and every single experience is superlative. John, the manager is above all in knowledge and understanding as well suggesting best choices for my needs. And every other staff member is equally top-notch and I will never go anywhere else for my needs. Thank you, my life is so much easier with your help.”
9AM - 6:30PM
278 Cedar Ln SE, Vienna
Shipping Centers
“I have been using their services for years. They are so helpful. Anytime I need to box and ship something large or fragile, like art work or a musical instrument, I take it here. They pack it properly and get it safely shipped. Thank for your great service!”
“This location looks small from the outside, but actually has a pretty extensive inventory of office supplies and basic electronics. The staff was very attentive and helpful. Prices are about what you would expect - a bit high but not outrageous. They validate parking if you drive here as well.”
“They do not nickel and dime you here. I had to ship media mail and they let me use one of the boxes they had for groceries. Extended hours also. My new go to for shipping.
Shopping section has a lot of international/viral snack options. Beer and wine too.”
Open 24 hours
2 Wisconsin Cir #700, Chevy Chase
Shipping Centers
“This place is perfect for us to use for our wedding reception in a second round of events that are deliberately to the proper place and we have a great selection for your wedding reception in New Orleans on the first night of my wedding anniversary celebration for our anniversary party on Saturday night I wish you could stand by us on then heard with a person who loves you very much and I hope you can get it and me will try have hopefully good can and you but it's were for much”
“Best-kept secret in the region. I've had nothing but great experiences working with Quality Services for about 15 years now. Year after year, they've done printing, assembly, production, shipping, and storage services for my mid-size nonprofit organization. The service has always been top-notch and reliable, the people really go out of their way to help find solutions, and the prices are totally reasonable. My recommendation? If you've got a job, get an estimate from Quality Services and find out for yourself.”
“So glad this is my local UPS store. LUCAS is the best, he's helped me out in a pinch multiple times. The guy with the ponytail is also a pleasure to work with!!!”
“I had such a great experience at this UPS Store today! I’d just come from the post office where I was treated pretty poorly, but the customer service here completely turned my day around. One of the employees (I wish I’d gotten his name!) saw me struggling to get the door open and came right over to help. He was so kind and patient, and even set up a system for me so I’ll be ready next time I come in. It honestly made me forget about the earlier situation — his kindness really made my day.”
“This has been the best UPS Store I’ve used in the area based on multiple visits. Printing was always reasonably priced, and I could just email the label and they’d take care of it.
Even though it’s in a busy location, there were usually enough employees working, so wait times stayed short and service moved quickly. Every time I went, including during peak hours, they handled the flow of customers really well. Overall, I’ve consistently had a good experience here.”
8:30AM - 7:30PM
4532 Lee Hwy, Arlington
Shipping Centers
“Natalie and William were super nice and helpful today. The store was busy, early evening, but they were quick and efficient with every customer and really tried to give the best customer service. My color copies came out great and were reasonably priced.”
“We have ordered multiple things at this store for work. Staff are friendly and easy to work with (shout out to Joe)! Signs, cards, and handouts have all looked great. They are our to-go for printing needs.”
“♥️ doing business with The UPS Store 4602 in Falls Church, VA HIMA is the best always kind and knowledgeable! Easy in easy out.
Thanks for a job well done!”
“This is the BEST post office service. Independently owned and dependable. You can print, fax, email and more! All of your post office needs at a friendly neighborhood office. Trust you will never go to another post office again. Ive been going for years.”
“The new owner, Anita, demonstrates exceptional professionalism, kindness, and patience in her interactions with customers. She is highly knowledgeable and takes the time to address all inquiries thoroughly and clearly. The level of service at this UPS Store is outstanding, and I would highly recommend this store for its customer-focused approach. Additionally, the store offers excellent notary services, further enhancing its value to the community.”