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“Old fashioned honesty, skill and customer service. So happy we found Mr Griffin. Cadillac wanted $600.00 just to diagnose the problem. Mr Griffin replaced the entire compressor for under $900.00. Highly, highly recommend!”
“I was in a minor accident nearby and blew out my tire, I pulled in and asked if I could use their jack to put on the spare tire. One of the gentleman working in the shop came out and changed it for me, I offered to pay him and he refused. I want to thank Arbutus auto body and this young man for their kindness by helping me out when I was in need.”
“Bought a car from Auto Budget. Found it on Facebook Market Place. Quick response, great communication and an Acura RDX that was exactly as they described. Good people!”
“This Enterprise location has always been fantastic. I go nowhere else or my car rental needs. They are courteous, friendly, helpful and always make sure I am satisfied.”
“Ask for Thomas. He made renting a vehicle super easy. He also placed me in a vehicle that benefited my needs. I had back surgery at the beginning of the year and Thomas put me in a vehicle that I was able to get in and out of with no problem. Ask for Thomas.”
“The staff and the manager are always so friendly. I am always in and out fast. I will continue to rent vehicles from this location. I have always had a good experience.”
“I've rented from Nextcar 3 times. Their customer service is awesome. The vehicle are new model. You may have to do additional cleaning if you're OCD like me. Other than that I would choose them again and have referred them to other people.”
“The Whole staff here has been great However, I had a Wonderful experience working with Shakeira. Her Amazing customer service was truly outstanding. She has been friendly, patient and incredibly helpful from start to finish. What really stood out was how knowledgeable she was about the company and every detail I had questions about. She made the entire process smooth, simple, and stress-free.
I truly appreciate the level of professionalism Shakeira has provided to me.”
“I have been using Enterprise for 25 years, I love the service and the friendly cordial approach that the agents take and if I had any situations the agents 95% of the time made it right.”
“I’ve been a customer at Rent-A-Wreck’s Baltimore location for many years. I have never been disappointed. The reps there have always been very friendly and accommodating. Shout out to Ari…!!”
“The customer service was friendly, willing to help from salesperson, and management. They had a great selection of cars within my budget . I will definitely return to the Owings Mills Maryland location in the future hats off to them”
“My car was totalled and I got a car with them, Marcus was the young man that helped me. The energy, respect and care this young man has is just amazing. Thank you Marcus you made my rental experience amazing.”
“I rented a car here from August 14th through August 17th for a road trip with my wife and a friend. I cannot shout out the staff at this location enough! They were so courteous, efficient, and informative. I had scheduled my pickup at 8am but ran into a snafu of my own doing, and had to come back at a later time to get the vehicle. The staff were so understanding and flexible, and I really appreciate them working with me around this! We plan on going on trips in the future and will 100% be utilizing Enterprise for our travels.”
“Outstanding customer service at the Catonsville, Maryland location. Sale manger George rendered exceptional customer service. He was polite, professional , and detailed oriented; and did follow-up phone calls to make sure that I was satisfied and let me know that I had a refund coming!!
Exceptional person
Exceptional customer service
I recommend this location and I will use this location again 😃😊”
“I made my reservation sort of last minute the night before due to an unexpected problem with my personal vehicle. My car was ready with only a small hiccup (that was no fault of the company). Mamado was super helpful and made the whole process as smooth as possible. He was very friendly and helped make sure everything was taken care of as efficiently as he could. Overall, it was a very seemless process! Thanks again, Mamado!”
“Great Experience at Planet Auto Sales
I recently bought a car from Planet Auto Sales, and it was a fantastic experience. The owner Tony was friendly, helped my wife and I find the right car, and made the whole process easy. He was very transparent about pricing, and the financing was straightforward. I appreciate his excellent customer service, both during and after the sale. I highly recommend Planet Auto Sales for a hassle-free car-buying experience.”
“Fantastic service! This Avis staff was friendly, professional, and made everything quick and easy. Really appreciated the positive attitude and smooth experience—will definitely be back.”
“The location I rented from is always busy. So pack your patience. But they are always courteous, friendly, and try their best to get you into your vehicle as quickly as possible. This is the only location in Baltimore that I will use.”
“Avis may be a national brand, but the Ellicott City location feels like a family business—and that's entirely because of Naham.
Being able to call Naham directly to arrange a rental is priceless. His passion for customer service is unmatched, and he consistently goes above and beyond to make the entire experience seamless. He pays attention to the small details that are so often overlooked, making every interaction feel personal and valued.
It's rare to find someone who brings the care, responsiveness, and hospitality of a small family-owned business to a national brand, but that's exactly what Naham has done.
Because of him, I'll continue choosing Avis—and specifically this Ellicott City location—again and again. Thank you for setting such a high standard for what great customer service should look like.”
Open 24 hours
1310 Bedford Ave Suite 201, Pikesville
Car Rental
“🫶I’ve had an outstanding experience with Budget Car Rental every time I’ve used their service. The staff is consistently friendly, professional, and eager to help, which makes the entire process smooth and stress-free. The vehicles are always clean, well-maintained, and ready on time, which I really appreciate.
What stands out the most is their reliability and excellent customer service. From booking to drop-off, everything is handled efficiently, and I’ve never had any issues. It’s clear they care about their customers and take pride in providing a great experience.
I highly recommend Budget Car Rental to anyone looking for dependable service, quality vehicles, and a team that truly goes the extra mile👏❤”
“I have been without a car for mechanical issues..I reserved a car online, however when I went pick it up, they did not have that car, Sumur showed me great customer service a d upgraded me to a newer and better car for the same price..i will rent from them again if needed a d recommend others to do so as well..thank budget/avis”
8AM - 5PM
2328 Smith Ave, Baltimore
Car Rental
“I rent cars a couple of times a week in the spring for work and I was so happy when this location opened. It's very convenient to where I lived. The ladies here are friendly, helpful and efficient.”
“They did not have the requested car but got a decent replacement; however, the car did not have a full tank of gas and needed an alignment (car pulled right on straight line). Customer service was good.”
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“As always a wonderful experience. The process was flawless. The vehicle they provided was so great it just might be my next choice in suv purchases!!!! And the customer service here is top notch. Thank you.”