“I have been a I've been a boost customer for a very long time and I came to security square Mall today and OJ the owner helped me with my problem and I'm very satisfied I will be back to give him more of my business thank you and have a blessed day”
“To the guy who said the store looked closed maybe you caught them on a bad day. Kaenen took care of me and my wife. I couldn’t believe how easy it was. He even handled multiple groups of people coming in the door, answering questions quickly, if could be, and having them wait if could not. I was impressed by the Customer Service. After 30+ years in the service industry it feels good to have someone actually take care of you. Thanks man.”
“Stephanie is extremely great highly professional, poised and definitely a great positive person with an uncountable amount of patience. She is diligent in her work & I hope that she sees this review. Be kind to others and others will be kind to you!All the best,Mr. Davon”
11AM - 7PM
2401 Liberty Heights Ave #2055, Baltimore“This is a great location with knowledgeable staff with excellent customer service! Store Manager, Justin, is patient and kind. He is even Spanish speaking so he can assist a variety of customers. The rest of Justin's staff have great customer service skills as well. Very good people here.”
“Upon experiencing one of the worst, waited 1 hr and a half at the place near Sam club, this is the spot I end up, Shakira was very helpful and greet me upon. Got what I'm looking for 10 minutes max and it's done.”
“I had a very pleasant visit at the 6864 Reisterstown Rd location at store#8144 the mobile expert Shaun B helped me .He was very pleasant he answered all my questions and fixed all my issues and concerns. He even went above and beyond and called customer service to fix a problem i wasn’t even aware of. I appreciate his excellent customer service skills you guys need more employees like Shaun !!!”
“EXCELLENT firm to deal with. prior companies, any time we had an issue or needed service, it was "how long do we have to wait", NOT with GTB, when you need support, they are attentive, timely and professional. Client for life!”
10AM - 8PM
144 Chartley Dr, Reisterstown“Came in for an upgrade and had a very pleasant experience. The girl who helped me (I feel bad I don’t remember her name) spoke Russian, was very sweet and friendly. Answered all my questions and was very professional.”
“My goodness friendly atmosphere, in and out of store less than 1 hr, Bill switched 2 phones over to T mobile, completely setup phone website...etc outstanding service”
“I honestly don't know how to thank the employees of this store enough. They didn't sooo much time Ruth me. Their customer service went well beyond just providing me with service, they truly cared about my welfare and showed genuine concern. I am forever indebted to these employees. I highly recommend this store,”
“Excellent service was provided by the staff named Annricka! I got a new phone with new line for my daughter but had some trouble at home setting up the phone but she went extra miles to virtually help me thru each step to finish. She was professional, efficient, kind and good mannered. I will continue to get service there and highly recommend her and the place.”
“Ms. Tonia was very helpful in explaining the types of cellular phones available. She was patience and attentive. She explained the cost, gigabytes etc. Thank you.”
10AM - 7PM
10132 Reisterstown Rd #20, Owings Mills“I want to give Merisa & Ro a huge thank you for helping me make the process of my return easy and simple. I told them the location I’m moving to doesn’t have the hookups needed to keep my plan but they reassured I can come back and continue with an amazing deal. Highly recommend these lovely lady’s and their wonderful expertise!”
“From the moment I walked in, I knew going to this location was a great choice. Parker helped me from start to finish, answered all my questions and explained everything in such great detail. Thank you so much for all of your hard work and dedication to customer service!!”
“After calling customer service & order stores trying to change a rate plan and being turned away, I called this location and the girl helped with no hesitation. Great customer service!!”