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“I was returning one of their wheel loaders from a repair shop however the people were friendly n outgoing as well as their yard was neat organized and full of a variety of materials however the place was slightly difficult to get to”
“The representatives were very helpful in answering my question about their products. The gentleman helped me select the right one and was kind enough to help load it in my SUV.”
“I recently purchased 3 cords of firewood. This was the 3rd and last time.
When I stacked it more than 50% was Tulip. Not hardwood!
In addition, one doesn't know what what delivered until after it's stacked.
I didn't call to complain because what was the point. They were not going to come back, take it away and refund my money. Also I felt they would get defensive and escalate and blame the messenger, me.
The bottom line is DO NOT PURCHASE FIREWOOD from Glyndon Gardens especially if you expect to get hardwood.
Very disappointed is putting it mildly.
Update!!!
I was wrong. The wood that I thought was Tulip was white oak.
As I burned the wood this winter it turned out that it was good and I will be buying firewood from Glyndon Gardens in the future.”
“Got into a pinch and showed up 5 minutes after they closed. They were nothing but wonderful and helped me unload my logs after they closed. Great people are super understanding. Would definitely recommend”
“I was so bummed when i went to tool rental because Nae didn't assist me and walked away instead of saying she didn't know...but Scott came for the rescue and helped me and even apologized for the bad experience with Nae's unnecessary attitude...idk why she works there if she cant provide decent customer service”
“I was so delighted to had met Julian S at the paint department at the Home Depot - Owings Mills, MD. He was very knowledgeable and patient as he explained to me the various types, qualities and finishings of interior paints. He certainly made it easier as it was my first experience buying paint and I was feeling intimidated not knowing how to choose. Julian answered all the questions a rookie could have and he also helped me understand a balance color scheme.I left happy with my buckets of the top of the line BEHR Dynasty One Coat Satin paints. Thanks so much Julian S!Vicky Jimenez”
“Better experience from the last time I visited Home Depot. This time I received assistance from a knowledgeable staff. The last time no one knew anything or it was difficult to find anyone.”
“I rented a pressure washer at this Home Depot today. It was a very pleasant experience. The employee that helped me was obviously a hard worker and very personable. I’ll be honest that this was quite possibly one of the best experiences I have ever had at any Home Depot or Lowe’s. I would definitely return here to rent more equipment.”
“I understand they have been having problems with their online pickup wait times. But when I went there Savannah did everything she could to assist me with my order and I was very pleased.
Visited on 5-10-26 and Dave in Electric was very helpful and kind in assisting with my purchase of the bare copper ground wire I needed. Along the way four other associates offered assistance Isaiah, Syed, Bob, and PJ.
Visited on June 1 and found Mike in plumbing and Day in customer service very helpful and was greeted by Terry and Olivia.”
“Store was well stocked... I was there to get myself a air conditioner... They were a little pricey but I found one that would work for my house... little more than I wanted to pay but what isn't these days ?”
“I would like to express my sincere appreciation to Shavonne Bartley! My nephew and I had a pleasure of meeting her a couple of weeks ago as she assisted us with purchasing an adirondack lawn chair. Shavonne has such a positive and warm spirit. She was in the mist of something and took the time to ensure that we received a chair that was in great condition. She’s SUCH a gem and we left having such a great experience! Thank you Shavonne!”
“Amazing customer service today. I went in thinking they would not have the cabinets I wanted. Diane and the lady in appliances helped me and I got everything I needed !!Outstanding !!!”
“Great customer service at this location. Bought an assembled gas grill for my nephews. Also bought a grill brush which unfortunately did not last the first day of use.”
Nurseries And Gardening
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“How a retail store should be. Friendly, acknowledging crew members who knew the store well. Not one crew member let me go passed them without checking in on me.
My hat off to everyone in this store for living this valuable culture of positive customer experience. If it's management hiring/coaching to this culture, fantastic job!”