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“I just had a VERY POSITIVE interaction, by telephone of all things. I needed to retrieve a package that needed my signature, and the online automated system was of no help (sigh), but I called, spoke to a wonderful representative who took personal action to ensure I could designate someone to pick up the package for me, and accomplished getting the package. This was after two months of USPS system problems and errors. In other words, the person at the Edgewater Post Office helped me overcome the USPS system problems, in the most friendly, caring, and helpful way I could want. Well done, and THANK YOU.”
8:30AM - 12PM 1 - 5PM
388 Gambrills Rd, Gambrills
Post Offices
“The lady was very kind!!! I went early to make a return and everything was very simple, as it was my first time I didn’t even know how all that worked, so I just asked and she was very kind and everything was fast!”
“Brittany has patiently assisted me twice-with a mail delivery issue and passport services. Both times, she was thorough in working with and finding a solution for me. Thank you, Brittany and team!”
“I’m sitting in my car, still floored by the excellent customer service I just received. I brought in a package by mistake that was supposed to be UPS, leaving my USPS package in the car. Had my hands full with a stroller and the large package. When the young lady behind the counter realized my mistake, she followed me back out to my car and took the correct parcel for me. She told me to have a blessed day and I certainly have thanks to her! Love being able to write a glowing review.”
“Mannnn this location wayy better than the one on Laurel Bowie road. The clerks in there were nice and helpful. I lost my key and they went to the extent of calling the gentleman on the route today to hold my mail for me. Only location I’m going to moving forward.”
“1 Wilson Rd is located on the USNA yard, in the midshipmen dorm (Bancroft Hall) across from the tailor shop. It will not come up on GPS as it is a restricted access office serving the students, faculty and staff of the USNA. It only has PO boxes for the students they only handle mail delivery for the studentsIf you have access to the grounds and dorm, it's a great little office. 2 employees, very helpful.”
“I went into the Crownsville Post Office and accidentally spilled all of the mail I had brought in. Derek (and all the other people in there of course laughed) was gracious enough to say, don't worry about it, that he would take care of it and get the mail on it's way. I appreciated his compassion and assurance that although I had caused him more work he willingly took care of it. Many thanks to Derek for easing my embarrassment.”
“Was a great experience for me with a drop-off. That said, I am sure I got lucky and that during peak times etc. It's worse. Parking is a bit confusing also as my gps took me to the wrong address. It needs to be fixed in google maps.”
9AM - 5PM
1521 Ritchie Hwy Ste 100, Arnold
Post Offices
“Everyone there is very friendly and helpful, I must say that Joanne is exceptional!!!! She is very knowledgeable, always trying to assist customers!!! I She is simply wonderful!!!”
8:30AM - 1PM 2 - 5PM
1251 W Central Ave Ste A, Davidsonville
Post Offices
“I have always had a positive experience, both at the old location and the new. My daughter and I have been dropping off her eBay sales for the last few years and we have always found the staff to be pleasant, efficient and professional.”
“Clean post office with some very friendly workers! It can get quite busy at times so give yourself plenty of time for your transaction. In my experience, they work as fast as they can to help you out.”
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“Friendly, efficient, competent service. We didn’t realize we needed an appointment but we were welcomed anyway. Grateful for this kind post office experience! Thank you, Riva USPS.”