“I just had a VERY POSITIVE interaction, by telephone of all things. I needed to retrieve a package that needed my signature, and the online automated system was of no help (sigh), but I called, spoke to a wonderful representative who took personal action to ensure I could designate someone to pick up the package for me, and accomplished getting the package. This was after two months of USPS system problems and errors. In other words, the person at the Edgewater Post Office helped me overcome the USPS system problems, in the most friendly, caring, and helpful way I could want. Well done, and THANK YOU.”
1 - 5PM 8:30AM - 12PM
388 Gambrills Rd, Gambrills
Post Offices
“The lady was very kind!!! I went early to make a return and everything was very simple, as it was my first time I didn’t even know how all that worked, so I just asked and she was very kind and everything was fast!”
“Received fast, friendly service from Sheila. I did not come in for conventional usps services and was expecting issues, but she was very knowledgeable and I was out within two minutes.”
“Everyone in this post office I encountered are top notch. My letter carrier and the counter staff all consistently offered the best service they are able to give. One of the best post offices I encountered over 50 years! Keep up the good work!”
9AM - 4:30PM
4450 Solomons Island Rd, Harwood
Post Offices
“The two ladies that work here provided an excellent customer service. I am very surprised as I haven’t had this great experience in an USPS. Very satisfied with the service here.”
“I’m sitting in my car, still floored by the excellent customer service I just received. I brought in a package by mistake that was supposed to be UPS, leaving my USPS package in the car. Had my hands full with a stroller and the large package. When the young lady behind the counter realized my mistake, she followed me back out to my car and took the correct parcel for me. She told me to have a blessed day and I certainly have thanks to her! Love being able to write a glowing review.”
“Mannnn this location wayy better than the one on Laurel Bowie road. The clerks in there were nice and helpful. I lost my key and they went to the extent of calling the gentleman on the route today to hold my mail for me. Only location I’m going to moving forward.”
“1 Wilson Rd is located on the USNA yard, in the midshipmen dorm (Bancroft Hall) across from the tailor shop. It will not come up on GPS as it is a restricted access office serving the students, faculty and staff of the USNA. It only has PO boxes for the students they only handle mail delivery for the studentsIf you have access to the grounds and dorm, it's a great little office. 2 employees, very helpful.”
9AM - 4:30PM
5471 Southern Maryland Blvd, Lothian
Post Offices
“I give 5 stars! The staff really works hard there to make sure your mail is safe and delivered.So all the negative comments on here is not true. I've been dealing with this post office for over 20 years. Give them a break!!!! Especially in a time like this...Anyway be safe and be well EVERYONE!PEACE, LOVE & HAPPINESS...GOD BLESS EVERYONE!!!!”
“I went into the Crownsville Post Office and accidentally spilled all of the mail I had brought in. Derek (and all the other people in there of course laughed) was gracious enough to say, don't worry about it, that he would take care of it and get the mail on it's way. I appreciated his compassion and assurance that although I had caused him more work he willingly took care of it. Many thanks to Derek for easing my embarrassment.”
“I have always had a positive experience, both at the old location and the new. My daughter and I have been dropping off her eBay sales for the last few years and we have always found the staff to be pleasant, efficient and professional.”
“Was a great experience for me with a drop-off. That said, I am sure I got lucky and that during peak times etc. It's worse. Parking is a bit confusing also as my gps took me to the wrong address. It needs to be fixed in google maps.”
“Clean post office with some very friendly workers! It can get quite busy at times so give yourself plenty of time for your transaction. In my experience, they work as fast as they can to help you out.”
9AM - 5PM
1521 Ritchie Hwy Ste 100, Arnold
Post Offices
“Everyone there is very friendly and helpful, I must say that Joanne is exceptional!!!! She is very knowledgeable, always trying to assist customers!!! I She is simply wonderful!!!”
“Friendly, efficient, competent service. We didn’t realize we needed an appointment but we were welcomed anyway. Grateful for this kind post office experience! Thank you, Riva USPS.”