10AM - 7:30PM
2102 Veirs Mill Rd, Rockville
Mobile Phone Accessories
“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”
“I had a bunch of issues with my phone and Memmeh was incredible!! He’s knowledgeable about the technology, plans, and provides a great customer experience. We have had issues in this store in the past and he has completely changed our views. He clearly has a great work ethic and wants the customer to walk away happy.”
“Aaron helped my girlfriend get her new phone, and we couldn’t have asked for a better experience. He was incredibly helpful, patient, and took the time to explain everything without rushing us. He worked hard to get us a really good deal and made the whole process easy and stress-free. You can tell he genuinely cares about helping his customers instead of just trying to make a sale. If you’re looking for someone who will take care of you, Aaron is definitely your guy. Highly recommend asking for him 😃”
“Today I worked with Fabricio to analyze my account.I find he was intelligent about all of the features that Verizon offers in the area of FIOS. He was very patient, courteous,and professional during the entire encounter. I would recommend that he is promoted to train all the new people to be just like him. Thank you.”
“Luis did a great job helping me out. My daughter's Apple Watch cellular connection wasn't working, but he fixed the problem in about 5 minutes. He was very nice and super patient as I fumbled through the watch's menus. I couldn't be any happier with my visit!”
“I have traveled out of my way to visit the Rockville Cricket store. The service is the best I’ve experienced. The manager Wilber is extremely knowledgeable and helpful. There was no high pressure sales pitch. I’ll be returning.”