Total Recon Auto Center in Rockville, MD is an auto body shop that continually raises the bar in service, quality, and efficiency. They work with all insurance carriers with the goal of restoring vehicles to pre-loss condition and OEM specifications. Their qualified technicians offer services including paintless dent removal and hail damage repair. Reviews consistently describe a fantastic experience, with the entire staff being super knowledgeable, helpful, and professional. Many customers report that their cars looked like new after repairs, with spotless results. The shop is highlighted for proactively keeping customers updated, meeting all timelines, and standing by their work for a top-notch experience start to finish. A standout feature is their exceptional honesty; they have provided free buffs that completely fixed scratches, even when other shops gave high estimates. This integrity, along with genuine customer care, earns high respect and future business from clients. While one reviewer wished for a little more communication, it was not a dealbreaker, and they would recommend the shop 100%. The lot is often full of Teslas, and staff are noted for going the extra mile with thoughtful details. Overall, Total Recon Auto Center is highly recommended for anyone who values honesty, quality, and a wonderful experience.
The people here are friendly, efficient and professional. Every step was easy. Very impressive business!
November 2025
I had an absolutely fantastic experience with Total Recon. The entire staff were super knowledgeable and helpful. They proactively kept me updated throughout the entire process, met all of their timelines, and when I picked my car up it looked like new! I can't recommend Total Recon enough...11/10!
November 2025
professional and great service highly recommend A+++
