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“Team delivered our IKEA products with plenty of advance notice. The team was very courteous and efficient! Documented the drop off and were solid, hard working professionals!!”
“At the UPS store Claudia and Abby were both very helpful. I had trouble printing something off of my phone and they were both very helpful and patient when assisting me.”
“I had such a great experience at the UPS Store in Pasadena that it deserves a glowing review. From the moment I walked in, Ali greeted me with a warm smile and was genuinely pleasant to talk with while handling my Amazon return. That kind of customer service makes all the difference.
The store itself is impressive—spacious, bright, and beautifully maintained. Unlike many other locations that feel dim or cramped, this one is well lit, open, and by far the cleanest UPS Store I’ve ever visited. Everything felt organized and welcoming, which made the whole process quick and stress‑free.
I honestly wish this location was closer to me because I would return without hesitation. If you’re in the area and need shipping or returns, this store is absolutely worth the stop.”
“I love the fact that everything that I am looking for with martial arts I can find there. Also the customer service is amazing. It’s very welcoming and they listen to what you want. I have been going to this place for a while and never been disappointed.”
“FastSigns of Arbutus is the best! We have given them a wide variety of projects, challenging delivery dates and a myriad of changes along the way and they have nailed it every time!”
“Adrian at the desk was amazing! She served my with politeness, quickness, and a sweetness that felt like a familiar family member. I was having an off day, and yet she brightened my day for me. Thank you Adrian!”
“The people who work her are exceptionally kind, unlike the other Laurel MD store (which I will never go to again). At 7642, you’re always greeted with a smile, and they always have excellent customer service. Kudos to 7642!”
“Excellent services. UPS is the only way to go with shipping, they are the best. On time delivery and sometimes early delivery. I believe that their prices are fair as well. I trust UPS with all my packages.”
“When I entered the Establishment I was greeted by The young woman Krina and the young man politely.. They were very informative and helpful.. Their Communication with was key on making my Decision to return to this establishment and refer it to family and friends.”
“My first time shipping internationally and NAVIS was fantastic! From pick up in Maryland to my new home in Ecuador-constant updates and information throughout. They were very timely with the entire shipment process.
I am very pleased with their service all my items were intact. I would recommend to anyone who's going to move abroad. Thank you NAVIS!!”
“ABC BOX IS MY LITTLE SECRET!
This place has all your moving boxes in advance and at $1 for my favorite book boxes.
This place has everything you need to move at way cheaper prices than all the discount big box stores. They carry all the boxes to your car to.
Very helpful and nice to deal with.”
“The ladies at this store are consistently helpful and kind. Their professionalism shines through in every interaction, and they always go above and beyond to ensure an exceptional experience.”
“I’ve rented a mailbox there the past 18 years and this facility is so convenient. I never have to worry about my packages getting stolen left at my door when I’m out of town or delivered to the incorrect address. There’s always proof of delivery when delivered there!”
9:30AM - 3PM
3717 Boston St, Baltimore
Shipping Centers
“My wife went in Yesterday to return and pick up packages and Brady helped her, she told me he had so much patience and was kind, despite her taking awhile for the returns. He has been a great addition to the team.”
“I hired Craters & Freighters of Baltimore to pick up a 9.8 ft, 500+ pound piece of office equipment from a print shop in Baltimore that had no loading dock or lift gate, custom-palletize it, and ship it to Texas, and they did a phenomenal job!
Nikki, their Customer Service Associate made the onboarding process very easy, even though I had no prior experience with freight shipping and wouldn't be at the pickup location. They coordinated pickup times with the pickup location, and the pickup team was on time and got the job done picking up a large, heavy, unweildy, yet breakable piece of equipment.
The crew that palletized the equipment blew my mind with how solid of a job they did with the custom pallet. It was made from oversized, heavy, quality lumber, additional wooden blocks screwed in to lock the machine in place and keep it from moving during transit. Strategic use of some tough synthetic padding, additional boards, ratcheting straps and large steel eye screws cinched the machine to the pallet. They did a heck of a job tightly wrapping it all up with plastic. It was not going anywhere! A couple of medium-sized cardboard boxes of accessories for the equipment were also securely strapped in.
The equipment left their facility very quickly and arrived in Texas for delivery even sooner than I expected. Their drivers and transfer stations didn't waste any time. The delivery driver came with his own electric pallet jack, and was very helpful at getting the machine into the building and out of the way where we could unpack it.
To sum it up, Craters & Freighters of Baltimore did an awesome job. Thanks!”
“Great customer service (i.e., prompt, answers all my questions, helps me choose the correct service), and they always greet me like I'm a long time friend. Staff is never rude; always smiling and pleasant.”
“I wanted to thank Najee for his professionalism and caring attitude. I had an issue with a picture I wanted poster sized. I didn’t like the way it looked. The picture was not clear. I went to multiple stores over the last 2 months and was treated like my issue wasn’t important or there was nothing that they can do. Thank you Najee assisting me with out excuses and fix the issue.”
“Five starts service with full of respect and appreciation it was the right choice doing business with them they shipped my car across the world and got it without any damage or scratch”
“Since the new ownership from Jan 2026, you can definitely see a big improvement! The office is cleaner, better organized, and staffed, OPEN ON Sundays!
I definitely love the new management!”
“My experience last week at the Staples on Snowden River Parkway in Columbia, MD was pleasantly professional. My online order was ready when I walked in and the associate was very knowledgeable. This establishment is also small business friendly.”
11AM - 3PM
6427 Frederick Rd, Catonsville
Shipping Centers
“Customer service was exceptional from the start. It began with a smile and warm greeting. The store was clean and inviting. I was apprehensive about the ease of shipment and the cost and Mr Sunny made the process so simple and the cost was much less than I expected. I will definitely be a repeat customer and will spread the word! Great service! Thank you!”
“The FedEx facility is very convenient and in a great location. It’s close by, making it easy to drop off or pick up packages quickly. Service is efficient, and the staff is helpful. Highly recommend for anyone in the area!"”
“I truly must take a moment to let it be known that the TWO gentlemen working in this UPS store were informative and patient, and they gave me top knock professional care with my delicate situation. The store was crowded, but both men worked diligently together, clearing their store with smiles and great attitude for all.”
“(Translated by Google) They open at 8:00 am sharp there is where to sleep excellent attention(Original)Abren alas 8:00 am en punto hay donde dormir excelente atención”
“The Staples store in Hanover, MD has an excellent and expensive staff. The store is well stocked and attractive. I strongly recommend shopping there for all you needs. Bill Green”
“I used to work for this company called New Penn and it was a great environment. We all got along as a family and made sure we did our daily jobs. I just so happen to look on Google reviews today and saw that my name was mentioned in one of the reviews. The only name mentioned throughout all of the reviews and they gave me five stars. I really appreciate that Tonya. I will always be a pleasant person to anyone and make sure that I provide excellent costumer service.”
“This place is FAST. I was in and out in under 3 minutes. As were many customers. As soon as we walked in we were immediately helped by the store manager. Granted most of us were just dropping off multiple packages but he could of let a line form. Thanks!!”
Open 24 hours
7225 Standard Dr, Hanover
Shipping Centers
“Nice people back up is little bit hard if the car parking is empty you can make it easily have arrived at 5pm to pick up they give me dock door the car parking was empty i backed up easily”
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“Walk in to dropped off a package to seller. One man just hi and worked on return item quick and easy . He asked if I need to put in a box( need to buy a box) or ship it in original box like this ? I answered if possible to ship it with its original box i would appreciate it. He said yes he will help taped it . Thanks
Done .”