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“My screen was cracked and I wasn’t able to use my phone, took my phone to Cell Phone Repair in Pasadena and the service guy was very patient and helpful. The process was quick and great service.”
“Amazing! I purchased the Dell OptiPlex through these guys as a third party vendor. I was skeptical because the price was fantastic Boy did they deliver! Two monitors, the dual monitor stand, computer, keyboard, mouse, and WiFi antenna. All for under 500 bucks! They also included the HDMI cords so I was set up the same night! 10 stars!”
“The technician who assisted me, (I believe her name is Melody) was very efficient, knowledgeable, professional, and friendly. She knew that I was busy so she got a little info from me, worked on the issue, then called me back when she said she would. She then stayed on the phone until she was sure I was able to get back into my emails. Thank you so much!!”
“Organized, labeled well, always bargains.
The STAFF is incredible
Gentleman at the front greeting customers, he’ll walk you over to your product, great suggestive selling; for example $100+ of ink gets you discounted terms of paper.
Check out clerks are pleasant and patient as well.
I hope it stays this way, it’s refreshing to see incredible customer service like this is today’s world.”
10AM - 6PM
1965 West St, Annapolis
Computers
“Jazz and the crew at Annapolis Rent a Center awesome and truly know how to treat the customers. Thank you very much and thank you for allowing me to purchase furniture during these hardship times.”
“When I went to Best Buy to buy a new computer there were 3 employees here who were super helpful to me. Michael, Carlos, & 1 other person I can't remember his name. They helped me buy a computer not too expensive but not too cheap either & a computer that will work for me. They also helped me pick out an external hard disk. They allowed me to test everything I needed to test & then said due to my membership, I could come to them for tech help of various kinds for (what I remember being told) free or low cost. I have been a Best Buy customer here for a long time. I miss the Security Blvd BB but this is excellent.”
“Annapolis location is much better than the Woodmore Towncenter location. I went to Woodmore 1st to purchase a computer. Computer was listed as in stock at that location but of course the people there were clueless as usual. I hadn't been there in a while and thought they may have gotten better. The salesperson told me I must've have saw on the site that I could pick the computer up that day but that means I could order it and they would get it from one of their warehouses and let me know I could pick it up by the end of the day...smh. I just said ok, went on the bestbuy app ordered the computer online and drove straight to the Annapolis store. Picked it up with no issues. Thanks!”
“I don't know about computers, I went to several places to help me repair it but no one could do the work, I saw this place and I really trusted the price seemed high to me, but the work was done and I appreciate it.
The photos show the before and after.”
“I’m leaving this review to highlight the excellent customer service I received by Donovan. I popped in to pick up a phone case, and the store was extremely busy. Donovan was engaged with multiple customers, but still had the initiative to scan the room looking for lost souls like myself. He made point that ask me if I need d help, and then prioritized me after he finished his current batch of customers.
I walked in the store at the tail end of a really bad day, which when I got to the Apple Store initially started getting worse, as I was failing at drawing attention. Donovan’s initiative to scan the room looking, recognize my silent frustration, and acknowledge that he would move onto me suddenly made everything ok, and provided a happy ending to a bad day.
To cap it all off, I’m always trying to spot employment talent in the most unlikely of places, and I tried to solicit Donovan’s contact information to try and poach him from Apple. Donovan thanked me for the consideration, but politely declined citing his ethical boundaries against that, hitch I absolutely respect.
Donovan, you’re a class act, Apple is lucky to have you.”
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“I needed a battery replacement for my MacBook Air M1. Best Buy told me it would be 2 to 4 weeks before they could have it back to me, and then actually recommended MacMedics if I needed a quicker turnaround. MacMedics had it fixed in less than 24 hours.”