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“I just had a VERY POSITIVE interaction, by telephone of all things. I needed to retrieve a package that needed my signature, and the online automated system was of no help (sigh), but I called, spoke to a wonderful representative who took personal action to ensure I could designate someone to pick up the package for me, and accomplished getting the package. This was after two months of USPS system problems and errors. In other words, the person at the Edgewater Post Office helped me overcome the USPS system problems, in the most friendly, caring, and helpful way I could want. Well done, and THANK YOU.”
8:30AM - 12PM 1 - 5PM
388 Gambrills Rd, Gambrills
Post Offices
“The lady was very kind!!! I went early to make a return and everything was very simple, as it was my first time I didn’t even know how all that worked, so I just asked and she was very kind and everything was fast!”
“Friendly, efficient, competent service. We didn’t realize we needed an appointment but we were welcomed anyway. Grateful for this kind post office experience! Thank you, Riva USPS.”
“Took my 2 young children there for a scheduled passport appointment. Shay was amazing! She was professional, quick, and experienced. We were in and out in less than 20 minutes.”
“Passport appt: I dont think it could have gone better. We did arrive with all required documents and copies, that likely helped. Pictures for kids went smooth especially given that the 2yo wasnt used to taking pics. Personnel working today were professional and ...... I just couldn't imagine it have gone any better, so 5 stars it is. Be prepared and you will be best set up for success, is my advice.”
“1 Wilson Rd is located on the USNA yard, in the midshipmen dorm (Bancroft Hall) across from the tailor shop. It will not come up on GPS as it is a restricted access office serving the students, faculty and staff of the USNA. It only has PO boxes for the students they only handle mail delivery for the studentsIf you have access to the grounds and dorm, it's a great little office. 2 employees, very helpful.”
“Was a great experience for me with a drop-off. That said, I am sure I got lucky and that during peak times etc. It's worse. Parking is a bit confusing also as my gps took me to the wrong address. It needs to be fixed in google maps.”
8:30AM - 5PM
515 S Camp Meade Rd, Linthicum Heights
Post Offices
“I always have a great time when I go to this USPS. They are always polite and helpful when I have questions. But I was especially thankful to one of the ladies who worked there who helped me with the passport application process, who explained the process and pointed out things that could've become potential issues. I corrected those mistakes, and received my passport renewal within a couple of weeks. I sadly did not catch her name but I am very thankful for her help.”
“I went into the Crownsville Post Office and accidentally spilled all of the mail I had brought in. Derek (and all the other people in there of course laughed) was gracious enough to say, don't worry about it, that he would take care of it and get the mail on it's way. I appreciated his compassion and assurance that although I had caused him more work he willingly took care of it. Many thanks to Derek for easing my embarrassment.”
“I have been here a few times to mail packages or drop off letters. Each time, the post master has been very helpful and quick to get me in and out. I can't imagine their job is an easy one.”
“Clean post office with some very friendly workers! It can get quite busy at times so give yourself plenty of time for your transaction. In my experience, they work as fast as they can to help you out.”
9AM - 5PM
1521 Ritchie Hwy Ste 100, Arnold
Post Offices
“Everyone there is very friendly and helpful, I must say that Joanne is exceptional!!!! She is very knowledgeable, always trying to assist customers!!! I She is simply wonderful!!!”
“I tracked my package and it showed delivered. It was not in the mailbox or anywhere else in our building. I called this location and a gentleman (Levy) answered the phone. He asked for the tracking number and called the carrier. He located the package and had it delivered.”
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“This Post Office has done a 180! Drastically improved with excellent customer service, efficient and professional. Especially nice help on NYE from Kristina, when so many other places were closed. Thank you!”