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“There is a guy here named Ryan I think, who has been here a long time. He is the nicest most accommodating employee. I hope he is the manager because I feel like he sets the tone for how friendly the staff is here. I live right next to a local UPS store but I drive an additional 10minutes to this location often because of Ryan and team. Everyone is friendly and hustling with urgency to get people take care of. The local UPS by my home are rude and act like each customer is a nuisance so it’s worth the drive for me to this location to have a friendly atmosphere with Ryan and the Severna Park team. Thank you.”
“Carolyn was amazing. My girlfriend had never mailed anything before and had an emergency shipment containing her sons PS5 controller, which broke 5 days before the warranty expired.. Needless to say she was a bit anxious, but Carolyn’s calm demeanor kept us afloat. Exceptional service!”
“I had such a great experience at the UPS Store in Pasadena that it deserves a glowing review. From the moment I walked in, Ali greeted me with a warm smile and was genuinely pleasant to talk with while handling my Amazon return. That kind of customer service makes all the difference.
The store itself is impressive—spacious, bright, and beautifully maintained. Unlike many other locations that feel dim or cramped, this one is well lit, open, and by far the cleanest UPS Store I’ve ever visited. Everything felt organized and welcoming, which made the whole process quick and stress‑free.
I honestly wish this location was closer to me because I would return without hesitation. If you’re in the area and need shipping or returns, this store is absolutely worth the stop.”
“Quick in and out just dropping off returns. Both employees were already helping customers when I walked in, but I was still greeted and told they would be with me shortly. Even as Abby was helping a gentleman, she apologized for the wait, not that she needed to. I was the only other person in line and had only been there a minute or two. I appreciated her attention and awareness of other customers, though. The other employee was helping a lady who seemed a little confused about her sending options, and Abby was able to give her input to help while still working with her own customer. When it was my turn at the register, she again apologized for the wait and thanked me for my patience. Which, again, it was not a long wait at all. My drop off was a very quick and smooth interaction. Abby was polite and respectful, and it is employees like her that keep me always going back to this UPS location whenever it is an option.”
“Annapolis Copy & Print are super communicative and speedy! They have worked with me on a range of invitation and signage projects with flexibility, affordability and attentive guidance.”
“My husband and family and I have been using this UPS store for years. In almost every case, the service has been FANTASTIC, everyone is friendly and helpful and knowledgeable. Angel and Amy are standouts in their assisting us with sometimes pretty complex shipping and notary services. Thanks for your great service to our community.”
“I always get efficient service when I go to UPS. The representatives are knowledgeable, courteous, efficient and process my package in a timely. The location is convenient for me.”
“Great place, very friendly and helpful staff. They showed me some low priced alternatives, to which I was looking for which was amazing . Their brands are a good deal at a highly competitive price.
Additionally also had some nice stuff on Clearance.
Will highly recommend this store and company overall.”
“Really happy with how my two prints came out. Purchased at a consignment store in pretty old, dark and beat up frames, I wanted something brighter that complimented the artwork. I can’t recall the woman who helped me at Wimsey, but she patiently went through all of the frame options with me, as well as the mating. They were even able to cut the matting to match the curve of the birdcage. This was my first time getting something professionally framed, and was a bit sticker-shocked, but their work more than delivered and craftsmanship was worth the cost. Took about two weeks to get them back, and I can’t wait to hang them up!”
“What a pleasure to work with! Not only were they so quick in completing our order, but they also went out of their way to help us with the setup issue we had with our document. Will definitely be using them again!”
10AM - 4:30PM
1121 Annapolis Rd, Odenton
Printing Services
“Current: I've received nothing but excellent service from the gentlemen (and, recently, Laila) who work at the Odenton UPS Store. In fact, I bypass another location and drive well out of my way to get there. As a long-time customer, it is a pleasure to know that my UPS-related needs are addressed well and consistently here.
Previous: I patronize the Odenton UPS location, as the customer service is consistently excellent. Today, I had an Amazon return that was in an awkward, heavy-ish box, and Sariyu not only volunteered to pull it out of the backseat but carried it in herself with no problem! I appreciate going to a business where I can be certain that my requests will be handled in a helpful, efficient, and friendly manner. Will return again and recommend to anyone.”
“As always, Cindy is there when you need her! Although she moved from Waugh Chapel to Edgewater, I'm glad she's still close by to get packages out -- I had 7 items that needed boxes, packaging materials, & shipping. She takes a lot of care with our items and goes over all shipping options. I'm more than happy to support this small business!”
“Signcraft worked with our neighborhood to revitalize our marquee. They were professional, patient and offered tasteful, knowledgeable input throughout the process.”
“Kaia, Stew, and Haven were so unbelievably helpful and kind. They were the dream team! They were nice even though I stood between them and their ability to go home. Truly excellent service! Thank you all!”
“This store manager helped me out with purchasing ink, putting an app on my phone and lowered the price on my ink. Thanks Charlotte. Very friendly. I like their hours of openíng.”
3:00 AM - 3:15 AM
511 Fourth St, Annapolis
Printing Services
“Lisa is a fine art photographer with exquisite taste. Her work reflects the inner soul of Annapolis.In addition to her gallery, she offers fine art printing services. I always use her for my best work for both printing and framing.A true gem of Annapolis.”
“With all the things going around, somehow I end up perfectly on time to be right at close. I thought it was 8, yet it was 7, and that’s how the story goes. And Crichton was so efficient that he helped me micromanage my exact detailed plan. And so while we were in the flow, every single moment, I was instructed on how to physically handwrite the address, I got manila envelopes, I then also wrote each individually, and then as we step-by-step did it like an assembly line, we were able to effortlessly flow one document to the next and then a final payment.
Literally no microsecond of any sort of efficiency was lost, because I was constantly doing a step. It just wasn’t done in bulk. It was more of a flawless, simultaneous effort—bouncing freely between every sort of step. While he was filling out something, I was doing something, and while I was doing something, he was doing something. Because instead of doing it all at once for me and all at once for him, it would have taken a significant amount more time. We did it as an efficient assembly line.
While at the same time, he was able to efficiently empty the mail room and help one other customer and then also help a woman within literally a time span of not even a quarter of a nickel. Literally within probably 6.9 minutes to 7, it was so fast. Very few have this capability.
I don’t understand why 1290 Baydale Drive, Arnold, Maryland doesn’t compensate accelerated methods of efficiency finders, for there are really truly only a few who have mastered the art”
“Kylie is exactly the kind of employee every company needs—patient, detail-oriented, and always ready to help, even when the customer isn’t in the right. I want to give a huge thank-you to Kylie for the incredible customer service I received today at Office Depot in Glen Burnie, MD.
Earlier, my print job was messed up and they told me the size I requested was incorrect. They offered only to cancel the order or transfer it to another store—completely unhelpful. But then Kylie stepped in. She knew exactly what to do. She was knowledgeable, calm, and took the time to to show me how to resize and reprint everything perfectly after I finished resizing .
Kylie’s expertise and patience saved the day. Thank you so much!”
“I recently visited this printing press and had a great experience. The staff were very kind, courteous, and helpful. I truly appreciated their professionalism and friendly attitude. Highly recommended.”
“Easy, fast and Phillip was a great help!
I forgot the label I needed to ship, and Phillip kindly assisted me through emailing it to the store.
It was so fast, and so convenient- it totally saved my tail for something I needed mailed quickly!!!
The store was tidy and organized!
Thank you!!!! ☺️”
“This place is FAST. I was in and out in under 3 minutes. As were many customers. As soon as we walked in we were immediately helped by the store manager. Granted most of us were just dropping off multiple packages but he could of let a line form. Thanks!!”
“I was completely satisfied the service and atmosphere. The customer service was OUTSTANDING! The front desk attendant was very attentive and efficient. This location has everything you need and will go above and beyond to get you needs met in a timely met.”
9:30AM - 3PM
1783 Forest Dr, Annapolis
Printing Services
“Br. Sukhbir was incredibly kind and helpful in getting our infant's passport photos done. We went to two different places to get his photo taken, but no one was willing to put in a little bit of effort. He has a very kind and caring personality.”
“It's an odd little drop box by a tiny storage building out near the end of a parking lot. Honestly, I'd hesitate to us it, except my bank pointed me there when I asked about nearby FedEx locations.”
“Helpful, engaged employees, good rapport between junior staff and mgmt, efficient handling of tasks. Everyone was polite, handled a difficult customer with patience. Helped me with my multi step printing task.
Experience was pleasant and not stressful. Bought excellent set of scissors.”
“I received great service & special attention by my UPS service agent 'Shieve' . He totally explained how the system worked and what needed to be done to be successful. He then made it happen ! Thank you UPS store for having qualified and well trained employees !”
“Walk in to dropped off a package to seller. One man just hi and worked on return item quick and easy . He asked if I need to put in a box( need to buy a box) or ship it in original box like this ? I answered if possible to ship it with its original box i would appreciate it. He said yes he will help taped it . Thanks
Done .”
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“Just had a miscommunication with orders between two stores (had to have my order sent from Glen Burnie to Severna due to an equipment breakdown) and instead of sending me back to Glen Burnie for my remaining order, John the manager at Severna went above and beyond and took care of it for me so I could get back to my work instead of driving an extra 30 min. Not all heroes wear capes!!”